When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Excellent service! Cannot recommend them enough. Aaron was our technician for our bathroom remodel. He was extremely knowledgeable, polite and did a fantastic job! He really did go above and beyond expectations. He was patient while we had to troubleshoot a couple things and never made me feel rushed in the process. We are so pleased with the service, communication and all around experience. Will be using Benjamin Franklin plumbing again for all plumbing needs!
Jonathan was very professional and great to work with. He understood my problem and worked with me to try to fix it. I would recommend him to anyone that asked about their plumbing needs. 5/12/2025. Had Nick at my house today. Very pleased with the results. He is professional and knows his stuff. Thanks Nick.
Just had a sewer backup in our home on the evening of Mother’s Day. Steven was WONDERFUL!! I cannot say enough good things about Benjamin Franklin and especially Steven. Right from the beginning, even the dispatcher was very pleasant and made a stressful situation better. Super quick, knowledgeable and thorough all around. Don’t hesitate to call these guys if you’re in need. You’ll be in great hands.
I had an amazing experience with the company as a whole. Kyle diagnosed my problem and he was very professional and trustworthy. The whole team worked extremely hard and were just happy to help. It is hard to find people like this now a days.
Joseph was very friendly and knew what he was doing. He was telling me I think almost everything that he did on my shower. He was just very nice. I will definitely call him again.
I had an issue with my boiler. (May 2025) My thermostat was saying the heat was on, but the radiators were ice cold. I called and left a message with Ferrell brothers on an early Sunday morning. Within half an hour Randy called me and patiently and professionally troubleshot the problem. He saved me a 200 dollar service call. This company is dedicated to their customers. I would highly recommend their product and services . Kelly Livingston
Water heater of 23 years finally died! We decided to pull the plug and have a tankless-on demand unit installed. This is where Jamie comes in and he did a fantastic/professional job. Very thorough and explained it all! Very happy customer 😃
They came the same day I called even though it was nothing urgent. Just a consult on how to go about putting in a drain for my pool into the sewer line. After exchanging several ideas and given a couple quoted options, I decided on the best option and they were there a few days later. It took about 6 hours. Ethan and Sergio were very thorough and considerate of my opinion when slight adjustments had to be made. Extremely happy with the results and even happier that they will be following up with a custom removable drain pipe from the sand filter to the drain so I don’t have to use a rubber hose anymore and make winterizing easier. They went the extra mile and it’s much appreciated! Thank you!
Juan Vega from Benjamin Franklin plumbing was incredible! Super nice, professional, and knowledgeable! He explained everything thoroughly. They were very prompt and were able to fix my toilets the same day they had issues.
Adam arrived promptly after we called about our flooded basement and disabled sump pumps . He performed emergency measures, then 2 days later, Alex set to work replacing the pumps as soon as the flood was handled. He was efficient, personable, explained what he had done, and even checked on a venting issue that concerned us. I highly recommend him.
