Curtis Bay is a historic, hardworking waterfront community on the Patapsco River at the southern edge of Baltimore, a neighborhood of tight-knit streets, industrial and marine heritage, and generations of families in solid older rowhomes and detached houses. Benjamin Franklin Plumbing® of Pasadena is the on-time team Curtis Bay homeowners and businesses count on.
We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors. We're The Punctual Plumber, and we back it with a promise no ordinary plumber makes: if we're not on time, we pay you $5 a minute, up to $300.
Every Curtis Bay home has access to our full range of plumbing services. The menu is the same across our entire Anne Arundel County and greater Baltimore service area, and each service links to the national brand page with full details:
Around-the-clock emergency service dispatched for Curtis Bay homeowners facing frozen or burst pipes, flooded basements, sewer backups, water heater failures, or no-water situations, day or night, weekends and holidays, with no after-hours fees.
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis, with our plumbers trained to resolve up to 90% of issues on the first visit.
Water softeners, filtration, and conditioning for the region's water, softeners for hard Baltimore-supplied water, iron filters for rust-staining coastal-plain groundwater, and acid neutralizers for the corrosive well water that causes pinhole leaks in Anne Arundel County.
Pipe repair and whole-home repiping for the aging galvanized, cast-iron, and lead-era systems common in older Maryland homes, plus water service line and leaking pipe repair, including copper pinhole leaks from corrosive water.
Sump pump installation and repair and water pump service, with backup systems and drainage to guard basements against the Chesapeake region's high water table, spring rains, and coastal storms.
Water heater repair, replacement, and installation, tankless systems, and boiler service for the older homes that heat with hot-water or steam systems, installed, repaired, and maintained by licensed pros.
Non-destructive leak detection, leak repair, and pool leak detection, finding hidden leaks in walls, under floors, and in buried lines before they cause damage.
Drain cleaning and hydro jetting with camera inspection, clearing grease, scale, and the tree roots that reach into older lines.
Sewer line repair and replacement and trenchless options for root intrusion and aging clay and cast-iron laterals, often with minimal digging in a landscaped yard.
Outdoor plumbing, pool pump service, and faucet, toilet, shower, bathtub, and garbage disposal repair and installation.
Commercial plumbing service for the shops, offices, and industrial and marine businesses across the Baltimore-Annapolis corridor.
Curtis Bay sits on the Baltimore City side of our service area, so its homes receive Baltimore's treated surface water from the Loch Raven and Prettyboy reservoir system, and that water is very hard, among the hardest municipal supply in Maryland at roughly 185 milligrams per liter. Combined with older cast-iron distribution mains that can leave water discolored, that means softeners, carbon filtration for scale and chlorine taste, and whole-house sediment filtration are among the most valuable upgrades a Curtis Bay homeowner can make, protecting water heaters, fixtures, and appliances.
As one of Baltimore's older neighborhoods, Curtis Bay has a housing stock rich in character but often carrying aging galvanized, cast-iron, and lead-era pipe and water service lines, making repiping and line replacement common and worthwhile. Nearly every home has a full basement, where sump pumps, backups, and drainage guard against the Patapsco waterfront's high water table, spring rains, and coastal storms; mid-Atlantic winters bring hard freezes that threaten exposed pipes; many older homes heat with boilers we install and service; and mature trees send roots into aging sewer laterals.
Curtis Bay's solid older homes get our full range, softeners and filtration for the very hard Baltimore water, repiping and lead-service-line replacement, sump and basement protection, boiler service, and sewer work. Our stocked trucks resolve most calls on the first visit, on time and with a waived dispatch fee.
if we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
you approve every price before any work begins, no meter running, no surprises, and right now, a waived dispatch fee gets an expert plumber to your door. Ask about current terms.
we stand behind our materials, labor, and craftsmanship, and Maryland homeowners consistently rate our service and professionalism highly.
we answer the phone around the clock, every day of the year, with no after-hours fees, vital during a frozen pipe, a flooded basement, or a sewer backup.
background-checked, drug-tested professionals, holding an Anne Arundel County Master Plumber / Gas Fitter license (000782), with liability coverage and workers' compensation.
we honor active-duty military, veterans, and first responders with 15% off our plumbing services. Ask about current terms.
based right here off Hog Neck Road in Pasadena and serving Curtis Bay, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Curtis Bay plumbing follows the mid-Atlantic calendar. Flush the water heater yearly to clear the scale hard Baltimore water leaves behind; test the sump pump ahead of spring rains and coastal storms given the waterfront water table; before winter, insulate exposed pipes in basements and disconnect hoses; and have older sewer laterals and boilers checked before the cold sets in.
Call Benjamin Franklin Plumbing® of Pasadena at (443) 201-1321 anytime, day or night, or book your appointment online. Meet the Pasadena team behind every visit. We proudly serve Curtis Bay and the surrounding Anne Arundel County and greater Baltimore area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Pasadena-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Brennie Brackett
Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.
Mark Katzman
Hugo came on time. Fixed problem.
Donna
Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃
Rich Dunham
★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!
Jim O'Callaghan
We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!
William Rosshirt
Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer
Justin Faulkner
Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)
William Whitehouse
Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.
N Peterson
Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.
Jorge Hernandez
Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M
Curtis Bay receives Baltimore City reservoir water, which is very hard, around 185 mg/L, some of the hardest municipal water in Maryland. A softener plus carbon and sediment filtration protects your plumbing and improves taste; we test and advise.
If it has corroding galvanized or cast-iron pipe or a lead-era service line, repiping and line replacement are lasting fixes that restore pressure and water quality. We inspect and recommend honestly.
A properly sized sump pump with battery backup and good drainage guards against the Patapsco waterfront's high water table and storms. We install, upgrade, and maintain complete systems.
Yes. Many older Curtis Bay homes heat with hot-water or steam boilers, and our licensed team installs, repairs, and replaces them.
Yes, our emergency plumbers answer 24/7, every day, with the On-Time Guarantee and no after-hours fees.
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