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Junction Ridge is a newer family neighborhood on Madison's far west side, a community of late-1990s-and-newer homes near Junction Road and the High Point area, popular for its modern housing and convenient west-side location. With its contemporary homes, Junction Ridge has a modern plumbing profile, and Benjamin Franklin Plumbing® of West Madison is the on-time team residents trust.
On time, every time, if there's any delay, it's you we pay.
Every Junction Ridge home has access to our full range of plumbing services. The menu is the same across our entire west Madison service area, and each service links to the national brand page with full details:
Junction Ridge's homes are largely newer construction, built with modern piping and, increasingly, tankless or high-efficiency water heaters, but Madison's hard deep-well water still calls for softeners and iron filtration to protect those systems from scale, and as the neighborhood matures, builder-grade water heaters and fixtures are aging into service. Even newer homes here have full basements, making sump pumps with battery backup important against snowmelt and spring rains.
The far west side's deep-freeze winters make frozen-pipe protection essential, and Junction Ridge's modern homes benefit from softeners, sump service, and the occasional repair as systems age. The neighborhood's convenient location near Junction Road and the Beltline keeps it growing and well-served.
The subdivisions along Junction Road · Communities near High Point and Old Sauk Road · The newer neighborhoods toward the Beltline · The areas near West Towne · nd the homes across Junction Ridge
Junction Ridge's newer homes play to our strengths, softeners to protect modern systems from the hard water, sump pumps and frozen-pipe protection for the season, and water heater and tankless service as builder-installed units age. Our stocked trucks resolve most calls on the first visit.
Even newer Junction Ridge homes benefit from a seasonal routine: before winter, insulate exposed pipes and disconnect hoses; before spring, test the sump pump and its backup. Flush the water heater (or descale a tankless unit) yearly for the hard water, and add a softener if scale is an issue.
Call Benjamin Franklin Plumbing® of West Madison at (608) 291-9380 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the West Madison team behind every visit. We proudly serve Junction Ridge and the surrounding west Madison and Dane County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Eleanor Gwyn-Jones
Travis and Robert were punctual, polite and fixed my issue!! Not only that, they took the time to explain and advise me and answer all my questions. I am very satisfied with their service. Also, Jessie in the office was efficient and very sweet to me. All around, a great experience.
Susan Oakes
We had Christian from Benjamin Franklin Plumbing service come out to fix a leak in our home. He was patient, explained the procedure thoroughly, on time, and cleaned up the mess. We were pleased with his work.
redroses501
Love the updates! Everything works perfectly!. The family is so thankful for the new complete water pipes lines, the new waterless tank, the toilet tank repair and most of all the new tub and tiles! The sink doesn’t backup anymore and the water taste so so much better! The metal taste is gone! The toilets don’t flush themselves anymore and the rattling of the pipes doesn’t exist anymore! Their master plumber is awesome; he’s worth every penny spent and more! Gerald, Ryan and team did beyond our family expectations! 5 stars
Mike C
José was very knowledgeable. He verified that the low flow problem with my old faucet was due to the faucet and not in the house plumbing before installing the new faucet that we had bought a couple of days earlier. My wife and I preferred the design of the new faucet, and José eliminated our worry that the new faucet might not fix the low flow problem. The new faucet is leak free and works great.
Patty
Christian our house to diagnose an issue. The water department called and said we were losing 1 gallon per minute of water, continuous use. Christian Came twice with one service charge. He discovered That we had two toilets that were each causing continuous usage. Together, the two toilets were equaling A loss of 1 gallon a minute! For a fair price He fixed both toilets And eliminated the issue. He was polite, caring, honest and prompt!
Steve Little
Johnathan has been outstanding so far as still have final phase to go. He grasped concept of what we wanted and helped bring it into reality. Johnathan has communicated well and made sure we understood each step as work has progressed. Also kudos to Zach and Tony for their hard work in getting it done! In a follow up review Johnathan met to check on work done so we could move on to Step 2. Details were discussed, and we are moving to the next phase. Thanks to Johnathan for continuing to work with us and guide our project successfully. Very satisfied to date.
Royce Cox
I had the pleasure of working with the management team here at Benjamin Franklin Plumming! Andrew and Chip put there customers needs first. I would give them a call for my plumming needs any time.
Ray Gruezke
Fast and reasonably priced
Nathan calder
Aaren was very communicative about everything he was going to do. Resolved our issues and very timely. He was also a very polite young man and I appreciated him being very honest dealing and spoke with me about some possible future plumbing work I would like he and his company to do for us. 10/10 would recommend.
Belinda Mora
Benjamin Franklin Plumbing of Savannah Metro recently completed the plumbing work for our bathroom remodel, and we were very pleased with the results. They re-piped the bathroom efficiently, kept us informed throughout the process, and delivered quality workmanship. The team was professional, respectful of our home, and made the entire process stress-free. We would gladly recommend them to anyone looking for reliable plumbing services.
Even newer homes benefit from a softener for the hard water, need frozen-pipe protection and a reliable sump pump, and develop worn fixtures and aging water heaters over time. Early attention helps.
Yes. Madison's deep-well water is hard; a softener and iron filtration protect your modern plumbing from scale. We test and size it.
In Wisconsin, yes. Power often fails during the very storms that flood basements, so a backup keeps your sump running. We install and service both.
Insulate exposed pipes, disconnect hoses, and let a faucet drip in extreme cold. We install heat trace and frost-proof fixtures and repair burst pipes fast.
Yes, around the clock, every day, with the On-Time Guarantee and no after-hours fees.
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