Named Forbes' Top Ranked Plumbing Company of 2024!
Junction Ridge is a newer family neighborhood on Madison's far west side, a community of late-1990s-and-newer homes near Junction Road and the High Point area, popular for its modern housing and convenient west-side location. With its contemporary homes, Junction Ridge has a modern plumbing profile, and Benjamin Franklin Plumbing® of West Madison is the on-time team residents trust.
On time, every time, if there's any delay, it's you we pay.
Every Junction Ridge home has access to our full range of plumbing services. The menu is the same across our entire west Madison service area, and each service links to the national brand page with full details:
Junction Ridge's homes are largely newer construction, built with modern piping and, increasingly, tankless or high-efficiency water heaters, but Madison's hard deep-well water still calls for softeners and iron filtration to protect those systems from scale, and as the neighborhood matures, builder-grade water heaters and fixtures are aging into service. Even newer homes here have full basements, making sump pumps with battery backup important against snowmelt and spring rains.
The far west side's deep-freeze winters make frozen-pipe protection essential, and Junction Ridge's modern homes benefit from softeners, sump service, and the occasional repair as systems age. The neighborhood's convenient location near Junction Road and the Beltline keeps it growing and well-served.
The subdivisions along Junction Road · Communities near High Point and Old Sauk Road · The newer neighborhoods toward the Beltline · The areas near West Towne · nd the homes across Junction Ridge
Junction Ridge's newer homes play to our strengths, softeners to protect modern systems from the hard water, sump pumps and frozen-pipe protection for the season, and water heater and tankless service as builder-installed units age. Our stocked trucks resolve most calls on the first visit.
Even newer Junction Ridge homes benefit from a seasonal routine: before winter, insulate exposed pipes and disconnect hoses; before spring, test the sump pump and its backup. Flush the water heater (or descale a tankless unit) yearly for the hard water, and add a softener if scale is an issue.
Call Benjamin Franklin Plumbing® of West Madison at (608) 291-9380 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the West Madison team behind every visit. We proudly serve Junction Ridge and the surrounding west Madison and Dane County area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our West Madison-based plumbers.
Book Now
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Joanne Gilbert
Brandon was very easy to work with in giving me options to consider. Personable, polite and professional!
Ron Hyatte
Excellent quality work. Company employees are very knowledgeable and professional. Very reasonable prices for the work performed.
Robert Whitten
I needed my 12-year-old water heater replaced soon and requested seven estimates. Two gave a verbal quote over the phone without seeing the job. I was not sure what I was getting or if they would add additional charges after they got the job. One was going to bring a water heater with them to replace it during the estimate process. One gave written quote that stated a price and description of “replace 50 gal water heater”. There were no details on the work to be completed. Benjiman Franklin Plumping’s estimate was the most complete on the work to be performed. Davy noticed issues with the current installation that was not to code that others missed. He spent the time explaining and answering my questions so I could understand what and why items were being done. Davy was very professional, knowledgeable, and friendly. Although they were not the cheapest or the most expensive, they included everything to replace the water heater and bring in up to code within the estimate, with this I gave them the job. The installation was scheduled for the next day, Davy and Wilson arrived on time. The two worked well as a team completing the job beyond my expectations and to my satisfaction. The finished job looked so much better than the original installation. I am sure they are proud to be associated with their work. They cleaned up as they went so no mess was left behind. Job well done. Thanks Davy and Wilson
Kylie Kurt
Brandon helped bring the pressure of our water down because it was way too high and added a filter to our ice maker so we don’t have so many calcifications in our ice! Brandon did a good job and was very nice. He cleaned up after himself and was always friendly. He was very knowledgeable and answered all the questions I had!
Kersten Scanlon
I have known the owner John for 15 years. He is very knowledgable about plumbing and can explain plumbing systems so well. He has given me great ideas and options when I am working on my house and I value his opinions and advice. Recently, I had a plumbing issue under the house and John took care of it. I am very happy with his work.
Daniel Moise
I’m gald to say that Benjamin Franklin in Palm Desert helped me install my water heater that failed. Luis and Hugo were very professional and kept the work area cleaned at all times even during the installation process. I highly recommend them for any plumbing needs in Coachella valley.
Eric R
I know the owner and worked with him. He is dependable, has pride in his work and always willing to teach. You can trust Benjamin Franklin Plumbing To be on time, do what they say they are going to do and always produce high quality work. Please give them a try you won’t regret it 😊
Beck Hasti
We had an old, barely functioning kitchen faucet replaced. The plumber (Brandon) was very professional and left the area very clean and dry. He also noticed some quirks in the plumbing in our 85 year old house (which also explained a water pressure issue we’d been having), letting us know what could be done to address it (& how much it might cost), should we choose to do something about.
Tyler Wood
Love them! On time, thorough, and informative. I tend to ask a lot of questions and they were more than happy to educate me. I’ve known the owner for over 15 years. Great guy. Ask for John.
Saeed Jassani
Excellent service. Very timely and professional. Reasonable price
Even newer homes benefit from a softener for the hard water, need frozen-pipe protection and a reliable sump pump, and develop worn fixtures and aging water heaters over time. Early attention helps.
Yes. Madison's deep-well water is hard; a softener and iron filtration protect your modern plumbing from scale. We test and size it.
In Wisconsin, yes. Power often fails during the very storms that flood basements, so a backup keeps your sump running. We install and service both.
Insulate exposed pipes, disconnect hoses, and let a faucet drip in extreme cold. We install heat trace and frost-proof fixtures and repair burst pipes fast.
Yes, around the clock, every day, with the On-Time Guarantee and no after-hours fees.
Your Privacy Choices
© 2026 Benjamin Franklin Franchising SPE LLC. All Rights Reserved.