Hot Springs National Park is the heart of the Spa City. It’s the historic core around Bathhouse Row and Central Avenue, where the famous thermal springs, grand old bathhouses, and some of Arkansas's oldest homes and buildings sit within and beside the nation's oldest federal reserve. The residential and business neighborhoods in and around the park are full of historic character. Benjamin Franklin Plumbing® of Hot Springs knows how to care for them.
On time, every time: “if there's any delay, it's you we pay.”™
Every Hot Springs National Park home has access to our full range of plumbing services. The menu is the same across our entire Ouachita lakes service area, and each service links to the national brand page with full details:
Around-the-clock emergency service dispatched for Hot Springs National Park homeowners facing burst or leaking pipes, sewer backups, water heater failures, or no-water situations. We are available day or night, weekends and holidays.
Expert diagnosis and repair of leaks, fixtures, and supply problems, backed by professional inspection and diagnosis, with our fully stocked trucks fixing most issues in a single visit.
Pipe repair and whole-home repiping for aging galvanized and cast-iron systems, the failure-prone polybutylene common in 1980s–90s homes, and pipe corroded by soft, acidic well water, plus water service line and leaking pipe repair.
Water heater repair, replacement, and installation, including tankless systems, a popular upgrade for endless hot water and energy savings.
Drain cleaning and hydro jetting with camera inspection, clearing grease, buildup, and the tree roots that reach into older clay and cast-iron lines beneath the Ouachitas' mature canopy.
Sewer line repair and replacement and new sewer installation for root intrusion and aging clay and cast-iron laterals, a frequent need in the region's older neighborhoods.
Sump pump installation and repair, plus drainage help for the crawlspaces and low-lying, lakeside, and hillside lots common across the Ouachita lakes region.
Faucet, toilet, sink, and garbage disposal repair and installation, plus outdoor plumbing and winterizing for hose bibs, irrigation, and lake-home lines.
The homes and buildings in and around Hot Springs National Park are among the oldest in the region, and their age defines the plumbing. Historic houses and the structures along and behind Central Avenue often carry aging galvanized, cast-iron, and lead-era pipe and service lines. Sensitive repiping and line replacement are common, worthwhile investments here. The district's mature trees also send roots into old clay and cast-iron sewer laterals, so drain cleaning, hydro jetting, and sewer repair are frequent. (Note: the park's famous thermal spring water is a protected natural feature managed by the National Park Service. Ordinary household plumbing here runs on the city's regular treated municipal supply.)
These historic homes sit on crawlspace, pier-and-beam, and slab foundations on the hilly terrain around the park, not basements, and their age means older fixtures and water heaters worth upgrading. The city's soft municipal lake water is easy on pipes, but a century of service still wears out old lines. The occasional hard freeze can also burst pipes in these older, sometimes less-insulated structures.
The historic homes of the national park area reward experience and care. We can help with sensitive repiping and lead-era line replacement, sewer and root removal, drain cleaning, and water heater and fixture upgrades, all done with respect for an older home. Our fully stocked trucks fix most issues in one visit.
“If there's any delay, it's you we pay”™. If we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300. See our guarantees.
We stand behind our craftsmanship, and Hot Springs-area homeowners rate us 4.9 stars across more than a thousand Google reviews.
You approve every price before any work begins, no meter running, no surprises. Our customers routinely note our honesty and no-pressure options.
Our trucks carry thousands of parts, so we fix most plumbing issues in a single trip, and we always clean up after ourselves.
We answer the phone around the clock, every day of the year, vital during a burst pipe, a sewer backup, or a water heater failure.
Background-checked, drug-tested professionals, licensed in Arkansas (License MP5650), with liability coverage and workers' compensation.
Based right here on Airport Road in Hot Springs and serving Hot Springs National Park, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Plumbing in the national park area follows the Ouachita calendar. Watch older galvanized and lead-era lines for rusty water and low pressure. Have aging clay sewer lines checked for roots. Flush the water heater yearly. Before a hard freeze, insulate exposed pipes in these older structures, which can be more freeze-prone.
Call Benjamin Franklin Plumbing® of Hot Springs at (501) 424-4978 anytime, day or night, or book your appointment online. Meet the Hot Springs team behind every visit. We proudly serve Hot Springs National Park and the surrounding Ouachita lakes region, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Hot Springs-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Brennie Brackett
Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.
Mark Katzman
Hugo came on time. Fixed problem.
Donna
Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃
Rich Dunham
★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!
Jim O'Callaghan
We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!
William Rosshirt
Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer
Justin Faulkner
Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)
William Whitehouse
Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.
N Peterson
Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.
Jorge Hernandez
Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M
Yes. We repipe and repair older homes with care, replacing corroding galvanized, cast-iron, and lead-era pipe and updating fixtures while respecting the character of a historic property.
No. The park's thermal springs are a protected natural feature managed by the National Park Service. Homes and businesses use the city's regular treated municipal water, which we service like any other.
Roots from the district's mature trees invade aging clay and cast-iron laterals. We camera-inspect, clear the line with hydro jetting, and repair or replace it as needed.
Older homes benefit from repiping, updated fixtures, and a modern water heater. We inspect and recommend improvements that fit the home and your budget.
Yes. Our emergency plumbers answer around the clock, backed by the On-Time Guarantee.
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