Named Forbes' Top Ranked Plumbing Company of 2024!
Plumbing is amazing. With the turn of a handle, we’re able to make cooking, cleaning, and other daily tasks as simple as possible. However, when your plumbing doesn’t work, it can feel like your life has been put on pause. Luckily, finding the right plumbing company means having reliable pipes, drains, and fixtures that work as expected. Benjamin Franklin Plumbing® of Niceville is ready to be that team for you.
Our team of Crestview plumbers are as experienced as they are highly trained. This means two simple things to you: we’ll do the job right the first time and always work to make sure it lasts. We handle everything from complicated repiping jobs to simple drain clearing. We’re also ready to help during unexpected late-night emergencies!
Our Crestview plumbing services include the following:
Just because your plumbing seems to be working great right now doesn’t mean that you don’t need our help. Our Crestview plumbing maintenance services will make sure an expert is looking at your system and stopping any small problems from becoming plumbing emergencies. We never suggest work that you don’t need, and always place the safety and functionality of your plumbing over any other aspect of our business!
Your new favorite Crestview plumbing repair, installation, and maintenance experts are ready to help you now at (850) 331-7956. Call now to schedule your appointment!
We’re not your average plumbing company. At Benjamin Franklin Plumbing® of Niceville, we proudly combine our qualities as a locally owned and operated business with the national standards that Benjamin Franklin is known for. Our team provides the friendly service that you’d expect from a small business while also making sure that we provide the experience that has made Benjamin Franklin a trusted name in plumbing in hundreds of cities.
We provide the following and more to our customers:
Being fast and professional is important to us. So, we keep our vehicles stocked like rolling warehouses to make sure we’re ready to do most jobs in one visit!
With Benjamin Franklin Plumbing® of Niceville, you don’t have to take our word for it when we say we’ll do a great job. Instead, you can rely on our industry leading guarantees. First, we’re known as America’s Punctual Plumbers thanks to your on-time guarantee. If we’re even a minute late to your appointment, we’ll make it up to you with a discount on our services. Then, our 100% satisfaction guarantee will be the only thing you need to trust that we’re doing the job right the first time. We never want to come to a home twice for the same issue, so we hold ourselves to this guarantee!
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Jeremy Box
Ben Franklin responded quickly to my sewer line emergency. They were out same day; allowed me to sign up for a discount on the work through membership (even though I hadn’t done business with them before). They were very transparent with explaining the whole process. I ended up needing a patch repair for my sewer line; which they completely the next day. Super happy with Sergio and the team. Thanks for getting my drainage line back up and running quickly!
Tori
Excellent service! Cannot recommend them enough. Aaron was our technician for our bathroom remodel. He was extremely knowledgeable, polite and did a fantastic job! He really did go above and beyond expectations. He was patient while we had to troubleshoot a couple things and never made me feel rushed in the process. We are so pleased with the service, communication and all around experience. Will be using Benjamin Franklin plumbing again for all plumbing needs!
Ellen Patton
Jonathan was very professional and great to work with. He understood my problem and worked with me to try to fix it. I would recommend him to anyone that asked about their plumbing needs. 5/12/2025. Had Nick at my house today. Very pleased with the results. He is professional and knows his stuff. Thanks Nick.
Selvia Tomson
Just had a sewer backup in our home on the evening of Mother’s Day. Steven was WONDERFUL!! I cannot say enough good things about Benjamin Franklin and especially Steven. Right from the beginning, even the dispatcher was very pleasant and made a stressful situation better. Super quick, knowledgeable and thorough all around. Don’t hesitate to call these guys if you’re in need. You’ll be in great hands.
Kristen Bonanno
I had an amazing experience with the company as a whole. Kyle diagnosed my problem and he was very professional and trustworthy. The whole team worked extremely hard and were just happy to help. It is hard to find people like this now a days.
Paulette Case
Joseph was very friendly and knew what he was doing. He was telling me I think almost everything that he did on my shower. He was just very nice. I will definitely call him again.
Shannon U.
I am in the process of selling my house and needed to get some plumbing work done that resulted from the inspection. Mario was very professional, and helped to quickly diagnose the problems. We ended up replacing two bathroom faucets, and a sink. He was very patient When we ran a little short on time. would definitely book again! Updating my review to include the excellent service I have received at my new house! I needed to get a new water heater and Eddie's service and answering of my questions was impeccable. I also, unfortunately, had a sewage back up in my house. David came out and was so friendly and reassuring as we tried to identify where the problem was. A couple days later Demetrius and Isaiah came out and remedied the issue.
Paul Miller
I had an issue with my boiler. (May 2025) My thermostat was saying the heat was on, but the radiators were ice cold. I called and left a message with Ferrell brothers on an early Sunday morning. Within half an hour Randy called me and patiently and professionally troubleshot the problem. He saved me a 200 dollar service call. This company is dedicated to their customers. I would highly recommend their product and services . Kelly Livingston
Robert Swanson
Water heater of 23 years finally died! We decided to pull the plug and have a tankless-on demand unit installed. This is where Jamie comes in and he did a fantastic/professional job. Very thorough and explained it all! Very happy customer 😃
Jen Helton
They came the same day I called even though it was nothing urgent. Just a consult on how to go about putting in a drain for my pool into the sewer line. After exchanging several ideas and given a couple quoted options, I decided on the best option and they were there a few days later. It took about 6 hours. Ethan and Sergio were very thorough and considerate of my opinion when slight adjustments had to be made. Extremely happy with the results and even happier that they will be following up with a custom removable drain pipe from the sand filter to the drain so I don’t have to use a rubber hose anymore and make winterizing easier. They went the extra mile and it’s much appreciated! Thank you!