Plumber in Grand Rapids, MI

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4.82 (118518 reviews)

When plumbing issues strike, you need more than just a quick fix—you deserve reliable solutions backed by a name you can trust. At Benjamin Franklin Plumbing of Grand Rapids, our licensed plumbers bring expertise, professionalism, and a commitment to customer satisfaction that sets us apart. From small repairs to major installations, we deliver the highest quality service while respecting your time and your home.

Why Choose Benjamin Franklin Plumbing?

As part of a nationally recognized brand with local roots, our team combines advanced training with genuine care for the communities we serve. Customers know us for our dedication to excellence, our clean and courteous technicians, and the industry-leading guarantees that give every homeowner peace of mind.

When you schedule service with us, you’re not just getting a plumber—you’re getting a trusted partner who values integrity and stands behind every job.

Comprehensive Plumbing Services

Our plumbers are equipped to handle a wide range of residential and commercial plumbing needs. Whether it’s a dripping faucet, a burst pipe, or a complete water heater replacement, we’re ready with dependable solutions. Our services include:

General plumbing repairs and fixture replacements
Drain cleaning and clog removal
Water heater repair and installation (traditional and tankless systems)
Sewer line inspections and repairs
Pipe replacement and repiping services
Pumps services

No matter the size of the project, we approach each service call with the same level of attention and care.

Respect for Your Time and Home

One of the core promises that defines Benjamin Franklin Plumbing is our On-Time Guarantee. We understand how valuable your time is, which is why we commit to arriving when scheduled. If we’re late, we pay you—it’s that simple.

Our technicians also treat your home as if it were their own. That means wearing shoe covers, keeping workspaces tidy, and ensuring a thorough cleanup before the job is done. Courtesy isn’t just a detail—it’s part of our standard.

Transparent Pricing and Honest Solutions

Plumbing problems can be stressful, but dealing with a plumbing company shouldn’t be. That’s why we offer upfront pricing with no hidden fees. Before work begins, we explain your options clearly so you can make an informed decision that fits your budget and your home’s needs.

Our plumbers never cut corners. Instead, we focus on lasting repairs and high-quality installations that keep your plumbing system running smoothly long after we’ve left.

Expertise in Water Heaters

Few things disrupt daily life faster than a failing water heater. At Benjamin Franklin Plumbing of Grand Rapids, we specialize in diagnosing and resolving water heater issues quickly and effectively.

Our team services both traditional tank units and modern tankless systems. If your water heater is leaking, making unusual noises, or failing to produce hot water, we’ll identify the cause and recommend the most efficient fix—whether that’s a repair or a full replacement.

Looking to upgrade? We’ll walk you through your options to ensure you choose the right unit for your home and energy needs.

Drain and Sewer Solutions

Clogged drains and sewer line problems can cause major headaches if not addressed quickly. Our plumbers use advanced technology, including camera inspections, to pinpoint the issue and provide precise solutions.

From routine drain cleaning to full sewer line repair, we take a proactive approach to protect your home from damage and restore proper flow to your system.

Our Industry-Leading Guarantees

We don’t just talk about customer satisfaction—we guarantee it. Every service we provide is backed by the Benjamin Franklin Plumbing Guarantee:

On-Time Guarantee: We arrive when promised, or we pay you.
UWIN® Guarantee: Your satisfaction is assured with a written commitment backed by a trusted consumer service resource.
Clean and Courteous Service: Our plumbers respect your home and your time on every visit.

These guarantees are more than words; they’re a reflection of the values that guide everything we do.

A Team You Can Trust

Every plumber on our team is highly trained, licensed, and committed to delivering exceptional service. But beyond technical skill, we hire professionals who genuinely care about our customers. From the first phone call to the final walkthrough, you’ll experience the difference that comes with choosing a company built on trust and accountability.

Serving Grand Rapids and Surrounding Areas

Our service extends beyond just the city—we proudly assist homeowners throughout the greater Grand Rapids area, including neighborhoods like Eastown, Heritage Hill, Creston, Ottawa Hills, Eastgate, Fulton Heights, East Hills, Alger Heights, Midtown, Belknap Lookout, Garfield Park, West Grand, and Heartside-Downtown. Wherever you live, our mission is to provide dependable plumbing solutions that keep your home safe, comfortable, and efficient

Customer-Centered Care

At Benjamin Franklin Plumbing of Grand Rapids, we believe that great plumbing service goes beyond fixing pipes—it’s about building lasting relationships with our customers. That’s why so many families choose us again and again for their plumbing needs.

From our professional appearance and respectful communication to our high-quality workmanship, every detail is designed to give you confidence that you’ve chosen the right team.

Environmentally Responsible Plumbing

We’re also committed to helping homeowners reduce waste and conserve water. From installing energy-efficient water heaters to recommending eco-friendly fixtures, we provide solutions that benefit both your home and the environment.

Contact Benjamin Franklin Plumbing of Grand Rapids

When you need a trusted plumber, turn to the team that guarantees punctuality, quality, and integrity.

Call us today at 616-317-4707
Visit us online: Benjamin Franklin Plumbing of Grand Rapids
Contact us here: Contact Us

Experience the difference of choosing Benjamin Franklin Plumbing—where your satisfaction is guaranteed, and your home is always in good hands.

Learn more about our Grand Rapids-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

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or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (118518 reviews)

Devon Dunnington

Amazing work on an emergency call. Will use them again. Hugo was a boss

Karalee Barbee

Wilson was awesome. He told me exactly what was wrong and was able to fix it quickly. I appreciate the same-day service.

Tim O

Hugo and Louis were great … they really worked to identify the issue and clear my sewer line of roots. The home is mid century and they were able to diagnose the issue. Thanks.

Joanne Aghaloo

Luis arrived on time & he gave me options for prices. I chose the replacement part & he installed it efficiently & was very capable. I am totally satisfied with the service.

Lilith A.

Highly recommend! Davy did a fantastic job and was fast, efficient, and a pleasure to work with. His friendly, kind manner and expertise made the whole experience even better. So grateful for the excellent service! So grateful for this amazing company!!! Thank you all!!!

Laurel Reisinger

Hugo came to fix our issue with circulating heater on time, and was very helpful to offer solutions for related issues.

Alan Montgomery

Did a great job for a fair price. Arrived on time. Did excellent, professional work, cleaned up afterwards and was courteous through the entire time. Met ALL my expectations.

Lee Wood

Scheduling service was easy and the discussion of the work I needed performed occurred at my house and options were discussed. Once we decided on the items to be replaced and the work to be performed, I received the cost estimate and we scheduled a date for the work. Davy showed up on-time to perform the work and was very thorough in getting the job finished. The work was accomplished in the time allotted and Davy provided a detailed review of the work. Highly recommend contacting Erin and his team at Benjamin Franklin Plumbing to get top quality, reliable work at a fair price!

John Reeves

We had a plumbing emergency on a Friday night. I called the number and was able to reach staff there within just a few minutes. We scheduled to have Christian show up at 9:30am on Saturday morning. He arrived right on time. He completed the work and managed to come up with a great solution for a pretty complex problem. Fantastic job and very reasonable pricing. I will definitely be using them in the future if I need any plumbing work done!

leann walters

⭐⭐⭐⭐⭐ Excellent service! Justin was thorough, knowledgeable, honest, and took the time to do an amazing job. I truly appreciated his professionalism and the confidence he gave me in his work. Because of him, I will definitely use this company again and highly recommend them to others!

Plumbing FAQs

What routine maintenance should I be doing for my Grand Rapids water heater?

To keep your water heater running smoothly in Grand Rapids, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.

How do I know if I need a Grand Rapids plumber for my home's low water pressure?

If your water pressure suddenly drops or only affects certain fixtures in your Grand Rapids home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Grand Rapids to diagnose and fix the problem before it gets worse.

Do you offer emergency plumbing service in Grand Rapids?

We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.

How often should I schedule drain cleaning for my Grand Rapids property?

For most homes in Grand Rapids, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.

Do you offer plumbing financing in Grand Rapids?

We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.

Are there plumbing upgrades that can help conserve water in my Grand Rapids home?

Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Grand Rapids home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.

What are common plumbing issues in older Grand Rapids homes?

Older homes in Grand Rapids often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.

What should I do to prepare my plumbing for winter in Grand Rapids?

To get your plumbing ready for winter in Grand Rapids, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.

How can I tell if my sewer line is damaged in Grand Rapids?

Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.