Named Forbes' Top Ranked Plumbing Company of 2024!
When plumbing issues strike, you need more than just a quick fix—you deserve reliable solutions backed by a name you can trust. At Benjamin Franklin Plumbing of Grand Rapids, our licensed plumbers bring expertise, professionalism, and a commitment to customer satisfaction that sets us apart. From small repairs to major installations, we deliver the highest quality service while respecting your time and your home.
As part of a nationally recognized brand with local roots, our team combines advanced training with genuine care for the communities we serve. Customers know us for our dedication to excellence, our clean and courteous technicians, and the industry-leading guarantees that give every homeowner peace of mind.
When you schedule service with us, you’re not just getting a plumber—you’re getting a trusted partner who values integrity and stands behind every job.
Our plumbers are equipped to handle a wide range of residential and commercial plumbing needs. Whether it’s a dripping faucet, a burst pipe, or a complete water heater replacement, we’re ready with dependable solutions. Our services include:
No matter the size of the project, we approach each service call with the same level of attention and care.
One of the core promises that defines Benjamin Franklin Plumbing is our On-Time Guarantee. We understand how valuable your time is, which is why we commit to arriving when scheduled. If we’re late, we pay you—it’s that simple.
Our technicians also treat your home as if it were their own. That means wearing shoe covers, keeping workspaces tidy, and ensuring a thorough cleanup before the job is done. Courtesy isn’t just a detail—it’s part of our standard.
Plumbing problems can be stressful, but dealing with a plumbing company shouldn’t be. That’s why we offer upfront pricing with no hidden fees. Before work begins, we explain your options clearly so you can make an informed decision that fits your budget and your home’s needs.
Our plumbers never cut corners. Instead, we focus on lasting repairs and high-quality installations that keep your plumbing system running smoothly long after we’ve left.
Few things disrupt daily life faster than a failing water heater. At Benjamin Franklin Plumbing of Grand Rapids, we specialize in diagnosing and resolving water heater issues quickly and effectively.
Our team services both traditional tank units and modern tankless systems. If your water heater is leaking, making unusual noises, or failing to produce hot water, we’ll identify the cause and recommend the most efficient fix—whether that’s a repair or a full replacement.
Looking to upgrade? We’ll walk you through your options to ensure you choose the right unit for your home and energy needs.
Clogged drains and sewer line problems can cause major headaches if not addressed quickly. Our plumbers use advanced technology, including camera inspections, to pinpoint the issue and provide precise solutions.
From routine drain cleaning to full sewer line repair, we take a proactive approach to protect your home from damage and restore proper flow to your system.
We don’t just talk about customer satisfaction—we guarantee it. Every service we provide is backed by the Benjamin Franklin Plumbing Guarantee:
These guarantees are more than words; they’re a reflection of the values that guide everything we do.
Every plumber on our team is highly trained, licensed, and committed to delivering exceptional service. But beyond technical skill, we hire professionals who genuinely care about our customers. From the first phone call to the final walkthrough, you’ll experience the difference that comes with choosing a company built on trust and accountability.
Our service extends beyond just the city—we proudly assist homeowners throughout the greater Grand Rapids area, including neighborhoods like Eastown, Heritage Hill, Creston, Ottawa Hills, Eastgate, Fulton Heights, East Hills, Alger Heights, Midtown, Belknap Lookout, Garfield Park, West Grand, and Heartside-Downtown. Wherever you live, our mission is to provide dependable plumbing solutions that keep your home safe, comfortable, and efficient
At Benjamin Franklin Plumbing of Grand Rapids, we believe that great plumbing service goes beyond fixing pipes—it’s about building lasting relationships with our customers. That’s why so many families choose us again and again for their plumbing needs.
From our professional appearance and respectful communication to our high-quality workmanship, every detail is designed to give you confidence that you’ve chosen the right team.
We’re also committed to helping homeowners reduce waste and conserve water. From installing energy-efficient water heaters to recommending eco-friendly fixtures, we provide solutions that benefit both your home and the environment.
When you need a trusted plumber, turn to the team that guarantees punctuality, quality, and integrity.
Call us today at 616-317-4707
Visit us online: Benjamin Franklin Plumbing of Grand Rapids
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Experience the difference of choosing Benjamin Franklin Plumbing—where your satisfaction is guaranteed, and your home is always in good hands.
Learn more about our Grand Rapids-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Don Hubbard
The plumbers with this company are great 45 years of experience. The company is honest and fare pricing.
sam gallos
It’s rare to find such a professional and helpful team. Don is fantastic to deal with, and Cam is equally impressive. They are both genuinely good, stand-up guys who go out of their way to be kind. Highly recommend them based on character alone!"
Kevin Ryan
This is the second time in two weeks that we’ve called these guys for a plumbing need. They came out the same day and replaced the house PRV, which also fixed at least one other plumbing leak in the house. Cam is friendly, professional, and fast. We will continue to use these guys for future Plumbing needs.
linda tippens
I was at home. The company was quick to respond and the service was great!
Heidi S.
Kyle was fantastic. My water heater started leaking and it was about 20 years old, so it was definitely time for a replacement. Kyle arrived right on time, explained everything clearly, and answered all of my questions without rushing. The whole process was smooth and professional, and I’m very happy with the new installation and the service overall. Highly recommend!
Ronald Chappell
I am very pleased with the repair of my sewer line by Aaron Preston and his team. The bid was far below the other competition and then with the money saved I had him replace both bathtubs faucets. And still was cheaper than Bud's bid. We are happy to have Benjamin Franklin as our new plumbers
Jeanne Lafoe
Both Ilija and Dylan were great! Ilija first came as we did not have hot water. He handled that problem efficiently and then checked all 4 bathrooms, kitchen and laundry room. Ilija identified quite a number of items that needed replacement and since our home is older it was very good to be made aware of those issues. Dylan then came a couple of days later and fixed all of the problems in one day! He worked all day and did an excellent job while treating our home with respect and went above and beyond to help us. Excellent company and Ilija and Dylan both super!!
Berry C
We had a water leak; Ben Franklin responded quickly and repaired the leak on February 2, 2026. The 1st technician noticed a few other areas of concern. This being are secondary home, we thought it a good idea to have these issues addressed. We scheduled the balance of the repairs to be completed on another date. The 2nd technician repaired the balance of the issues. Both Kevin and Marshall were on time and great to interact with! We did have a stumble on the billing side, but this matter was resolved with a call to Elliott. Thank you to all!
Dan Miller
Steve was great and had more than enough expertise to assess our issue and get it quickly resolved. Had the parts needed and was professional throughout. Ben Franklin is our plumber of choice because of one great experience after another.
Jordan Correa
Kyle was super helpful and knowledgeable. He not only installed our new garbage disposal with quality but he answered any questions we had and explained any process with us. I highly recommend him Benjamin Franklin plumbing.
To keep your water heater running smoothly in Grand Rapids, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Grand Rapids home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Grand Rapids to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Grand Rapids, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Grand Rapids home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Grand Rapids often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Grand Rapids, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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