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4.82 (117471 reviews)

Plumbing Services in Rocky River: Benjamin Franklin Plumbing® of Medina

Your Trusted Rocky River Plumber

Rocky River is an established, affluent lakefront suburb west of Cleveland in Cuyahoga County. It’s a desirable community of historic and stately homes along Lake Erie and the Rocky River, with a walkable downtown and mature, tree-lined streets. Its older, higher-end housing is a natural fit for Benjamin Franklin Plumbing® of Medina.

330-485-3017 Book your appointment online

On time, every time. If we're not on time, we pay you $5 a minute, up to $300. We're your Greater Cleveland plumbing team, rated 4.9 stars.

24/7

Around-the-clock emergency service

90%

of issues on the first visit

a minute, up to $300

Comprehensive Plumbing Services in Rocky River

Every Rocky River home has access to our full range of plumbing services. The menu is the same across our entire Greater Cleveland service area, and each service links to the brand page with full details:

24/7 Emergency Plumbing

Around-the-clock emergency service dispatched for Rocky River homeowners facing burst pipes, sewer backups, water heater failures, sump-pump failures, or flooded basements. We are available day or night, weekends and holidays.

Sump Pumps & Wet-Basement Protection
Sump pump installation, repair, and replacement, plus battery backups, basement drainage, and backwater valves. This is the signature Northeast Ohio service. Our glacial-till clay soils and high water tables push water against foundations, so a reliable sump system keeps basements dry.
Water Heaters & Tankless
We offer water heater repair, replacement, and installation, including tankless systems. Cold Ohio incoming water and hard-water scale work water heaters hard, making yearly flushing, replacement, and high-efficiency or tankless upgrades popular.
Hard Water Treatment
Water softeners, filtration, and treatment for the consistently hard water across Greater Cleveland and Medina County, and iron, sulfur “rotten-egg” odor, and sediment on the rural wells south and west of town. A free water test shows exactly what your home needs.
Drain Cleaning & Hydro Jetting
Drain cleaning and hydro jetting with camera inspection, clearing grease, scale, and the tree roots that invade sewer laterals in the mature yards of these established suburbs.
Sewer Line Repair, Replacement & Trenchless
Sewer line repair and replacement and trenchless sewer service, restoring the aging clay and cast-iron sewer lines common under Northeast Ohio's older housing, often without digging up the whole yard.
Whole-Home Repiping & Pipe Repair
We do pipe repair and whole-home repiping. We replace the aging galvanized and cast-iron pipe found in the region's older homes, plus water service line and leaking pipe repair, and burst-pipe and frozen-pipe repair in winter.
Boilers & Hydronic Heat
Boiler repair, installation, and replacement for the many older Greater Cleveland homes heated by boilers, steam, and hydronic radiators, keeping you warm through an Ohio winter.
Wells & Water Pumps
Water pump service and pressure tanks for the rural Medina and Lorain county homes on private wells, paired with the well-water treatment those homes need.
Gas Lines
Gas line installation and repair for furnaces, boilers, water heaters, ranges, fireplaces, and outdoor grills and fire pits, installed and tested safely by licensed professionals.
Leak Detection
Leak detection and repair for hidden leaks behind walls, under floors, and in supply lines, pinpointed and fixed before they cause water damage or mold.
Fixtures, Outdoor & Disposals
Faucets, toilets, showers, sinks, bathtubs, and garbage disposals repaired and installed, plus outdoor plumbing and frost-proof hose bibs built for Ohio winters.
Commercial Plumbing
Commercial plumbing service for the shops, offices, restaurants, and businesses across Greater Cleveland and Medina County.

Rocky River's established, lakefront housing shapes its plumbing. Its many older and historic homes commonly have aging galvanized and cast-iron pipe worth repiping, old fixtures, and clay and cast-iron sewer laterals invaded by tree roots. Careful repiping, sewer and trenchless work, and drain cleaning are common needs, along with the boilers and hydronic heat of older homes. Full basements over Northeast Ohio's clay soils, plus high water tables near the Lake Erie shore and the river, make sump pumps and wet-basement protection especially important. The area's hard water makes softeners worthwhile.

Rocky River homes are built on full basements, as Ohio's frost line makes standard, not the slabs of warm climates. Sump pumps, basement plumbing, and backwater valves matter. This is a freshwater Lake Erie lakefront community, a Great Lakes setting, not an ocean one, where lake-effect winters bring heavy snow and burst-pipe risk.

Rocky River Neighborhoods and Areas We Serve

The historic and stately homes near downtown Rocky River and the lakefront
Established neighborhoods along Lake Road and Wooster Road
Homes near the Rocky River Reservation and the river mouth
Properties toward Lakewood, Westlake, and Fairview Park
The homes and businesses across Rocky River

Rocky River Local Insight

Rocky River's established, higher-end homes get our full range. We offer careful galvanized and cast-iron repiping, sewer repair and trenchless, sump pumps and wet-basement protection, boiler and water heater service, hard water treatment, drain cleaning, and leak detection, with clean, respectful work in fine older homes. Our 4.9-star team finishes most jobs in one visit.

Why Rocky River Chooses Benjamin Franklin Plumbing®

The On-Time Guarantee
We're the punctual plumbers. If we're not on time, we pay you $5 for every minute we're late, up to 60 minutes or $300, backed by our commitment to a job done right the first time. See our guarantees.
Rated 4.9 Stars by Your Neighbors
Greater Cleveland homeowners rate us 4.9 stars across hundreds of Google reviews, praising our fast response, honest explanations, and clean, respectful work.
Local & National Strength
We are independently owned and operated by your Northeast Ohio neighbors, with the tools and resources of a national brand named Forbes' Top Ranked Plumbing Company of 2024, the best of both worlds.
Up-Front, Honest Pricing
Our technicians explain the problem in plain terms and give a detailed estimate before any work begins, no hidden fees. Estimates are free, and financing and a 20%-off repair offer are available.
Club Membership Savings
Our Club Membership lowers your dispatch fee and adds member benefits. Dispatch fees are waived when the visit is for repairs.
Northeast Ohio Experts
From older homes with cast-iron pipes to newer builds, from wet basements to hard water and rural wells, we know the plumbing challenges that come with Northeast Ohio properties.
Licensed, Insured & Available 24/7
Fully licensed (Ohio plumbing license #18060) and insured, with background-checked plumbers answering the phone around the clock. This is vital when a pipe bursts or a water heater floods the basement.

Seasonal Plumbing in Rocky River

Rocky River plumbing follows the Ohio calendar. Before wet springs and snowmelt, especially near the lake and river, test the sump pump and battery backup. Service the boiler and flush the water heater against scale. Before winter, insulate exposed pipes. In older homes, watch aging galvanized and cast iron.

Schedule Plumbing Service in Rocky River Today

Call Benjamin Franklin Plumbing® of Medina at (330) 485-3017 anytime, day or night, or book your appointment online. Meet the Greater Cleveland team behind every visit. We proudly serve Rocky River and communities across Medina County and Greater Cleveland, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.

330-485-3017

Book your appointment online

Learn more about our Medina-based plumbers.

Book Now

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

Book Now

or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (117471 reviews)

Brennie Brackett

Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.

Mark Katzman

Hugo came on time. Fixed problem.

Donna

Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃

Rich Dunham

★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!

Jim O'Callaghan

We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!

William Rosshirt

Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer

Justin Faulkner

Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)

William Whitehouse

Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.

N Peterson

Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.

Jorge Hernandez

Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M

Frequently Asked Questions

Why does my Rocky River basement take on water?

Clay soils and high water tables near the Lake Erie shore and the river push water against foundations. A sump pump with a battery backup and drainage keeps things dry. We can assess and install.

Should I repipe my older Rocky River home?

Often, yes. Rocky River's older and historic homes frequently have corroding galvanized supply pipe and cracked cast-iron drains. We camera-inspect and repipe or replace carefully, respecting a fine home.