Named Forbes' Top Ranked Plumbing Company of 2024!
From over flowing toilets to stopped up garbage disposals, plumbing issues have a way of ruining your day and descending a cloud of unnecessary stress. Our professional plumbers know just what is required for your plumbing repair in Matthews, whatever they may be; quickly, correctly, while answering all of your questions and concerns along the way.
Our seasoned Matthews, NC plumbers are veterans in their fields and have experienced just about every plumbing issue that plumbing repair in Matthews could require. Between their experience and their professional knowledge, our team is ready to take on any drain, leak, and general plumbing maintenance. Our plumbers will also give you the customer service you deserve when you schedule an appointment for plumbing repair in Matthews. Our plumbing service professionals are patient, knowledgeable, and are willing to go above and beyond the call of duty to ensure that you are satisfied with your plumbing repair in Matthews. We even offer money back guarantees as well as warranties that are fairly unheard of in the industry.
When it comes to the maintaining the plumbing that keeps your home or business running, we take it seriously. From your time to the end results, we ensure that we provide the best possible service. For every minute that we are late, we offer a $5 per minute credit because that's how much we value your time. We understand that plumbing issues can strike at any time and often pop up at the most inconvenient time. Because of that, our plumbers in Matthews, NC are available 24 hours a day, 7 days a week. Big or small, our plumbers are simply a call away because pesky plumbing problems don't have business hours.
Some of our most common services include but are not limited to:
For all of your plumbing needs in Matthews, NC, contact us today at (704) 802-1379.
Learn more about our Charlotte-based plumbers.
Book Now
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Nick Ford
Jim Farmer and the crew at BF have shown some great customer service regardless of where it turns into a service appointment or not. Called to talk through a service late on a Friday night and Jim didn't hesitate to walk me through potential sourcing of part solutions as well as offer his services to check their inventory on the weekend. Top Notch. Definately recommend.
Sara Gaal
Carlos was fantastic! He was on site within two hours of calling; he explained the work, shared the price upfront, and left everything in immaculate condition. I would absolutely use them again for any plumbing needs.
Larry Wogoman
The gentlemen (JT) did a great job on the 3 drains he cleaned, cleaned the mess and was very professional. I do have an issue with the invoice total. I paid $659,00, I think it should have been $560, if my addition/subtraction is correct. Pls review invoice and let me know. Best regards , Larry Wogoman Great job , thank you for the service you provided.
Vincent Fiorelli
I needed a new hot water heater. Carlos showed up on time, explained what he was going to do today and got to work. Very friendly and knowledgeable. I'd recommend this service to anyone.
Kathy
Chris was knowledgeable and courteous. The services needed were explained in good detail to allow my decision for the repair. Everything was cleaned up and left in great shape.
zhajiangmian
Mr. Felipe Gonzalez did a great job clearing my kitchen sink drain. He was polite and patient in answering my questions. He worked pretty fast. Definitely a good experience. A coupon was also honored and saved quite a bit.
Barb Mahring
My daughter had a clogged drain and I called Ben Franklin Plumbing after doing a Google search and the woman who answered my call was very helpful and accommodating. She was able to get us an appointment in a timely manner. Our tech, Cole Turner, and another tech showed up promptly and did an excellent job unclogging my daughter’s drain. They were polite, professional, and thorough. Highly recommend. 5+ stars.
Daniel H
Super responsive. Expert installation. Professional Team. If you are shopping for a plumber, Stop! You've found them. I got a call Tuesday morning from my elderly father-in law that his hot water was not working. One call to the team at Benjamin Franklin and they sent an estimator (Adam) out the same day to identify our problem. He verified a problem with the water heater and suggested we replace a water storage tank was at risk of failure. We had been planning to update the water softener so two installers arrived Wednesday to help us out. Alex and Braden were polite, professional, and did great work. They showed us how to operate our equipment and took all of the old equipment when they were done. I highly recommend this team!
Wilton Williams
Mr. Gustavo Rocha arrived this afternoon to install a Kind Water Filter system. He was professional and courteous throughout the installation. Prior to starting he solicited any concerns I might have and upon completion he demonstrated how the system work making sure I knew to shut off the system if needed. Gustavo recommended that I should also get a pressure gauge for the system in which I will consider. After the work was completed he cleaned the area and also removed all the packing material. I whole heartedly recommend him for future work for my household, family, and neighbors. He epitomizes what customer service is and should be.
tswilbert
I had a great experience with Cree Kliegl, the plumbing technician who fixed my water heater today. He showed up on time, knew exactly what he was doing, and made the whole process super smooth. He explained everything well, gave me a fair and reasonable quote on the repair, and made sure I was happy with the work. Overall, awesome service and really nice person to work with. I’m thrilled to have hot water in my home again! Definitely recommend!
To keep your water heater running smoothly in Matthews, NC, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Matthews, NC home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Matthews, NC to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Matthews, NC, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Matthews, NC, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Matthews, NC home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Matthews, NC often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Matthews, NC, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
Your Privacy Choices
© 2026 Benjamin Franklin Franchising SPE LLC. All Rights Reserved.