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Very pleased with Kieth and his team from Benjamin Franklin Plumbing. We purchased an older home that needed some updates. Keith and his team walked us thru each type of repair and sent an estimate before any work was done. We had them install a new tankless water heater, update some pipes, install faucets, fix leaking toilets, replace outside faucet and install gas lines for the water heater and new stove. The crew did a great job! They were always on time, very professional and cleaned up the work area when they were done. All work was done in a timely manner. We are very pleased with the work done. I highly recommend Benjamin Franklin for your plumbing issues!
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Excellent service. Very personable, professional, and efficient! I would definitely use them again, and highly recommend! They took a look, made a prediction of the challenge, and were right on track. They were in and out very quickly, even with taking time to make sure everything was wiped down and left better than when they arrived.
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Great communication was on time. Friendly and took time to explain the issue and choices for how to fix it. Attentive to not making a mess and cleaning up. A bit on the pricey side but when you can't use your kitchen since you'll pay. Would recommend in an emergency but for regular plumbing issues local would probably cost less.
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I called them yesterday and Travis came out this morning. He knew my issue in 2 minutes, ran to the shop to get the parts needed and replaced my garbage disposal in a professional and timely way! He noticed a leak in my RO system and fixed that as well. Very kind and appreciate that customer service. I used another plumber in town for a separate issue earlier this year....paid them a lot of money and it took 4 trips. Needless to say I will be calling Ben Franklin in the future if needed and refer them to my friends. Thank you for the quick fix and amazing service!
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We have used this company for both big and small jobs and they never disappoint! Exceptional work ethic and skills and they leave my home very tidy! Aaron is always prompt, friendly and my four legged kids love him too. Aaron has integrity and I have never had any $$ surprises. This company stands behind its work!!!
