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    • We did a pretty large project including replacing two hot water tanks – one with a tank-less system and the other a traditional system and replacing the valves and shower system. Ben Franklin Plumbing did the job and it was a GREAT experience. Led by Larry, the process went smoothly. The crew was friendly, professional and clean. They were very knowledgeable, on time and had exceptional follow up. This was true also from their home office who gave us notice when they were on the way to our condo. I had almost given up on finding a great plumber in Toledo, but would and will recommend Ben Franklin Plumbing to anyone that needs true professional plumbers. Great job guys!!!! And thank you!
      - G.F. Toledo, OH
    • Benjamin Franklin plumber Levi installed our kitchen faucet and did minor repairs. He explained what he was doing and gave us a few recommendation and completed the job exceeding our expectations. We are long time customers of Ben Franklin Plumbing and One Hour Heating and always receive top notch customer care.
      - A.N. Toledo, OH
    • Service person was most helpful. Answered all my question. Explained everything he needed to do.
      - J.L. Toledo, OH
    • We were extremely happy with the professional service we received from this company. Zachary was professional, friendly and informative. He explained everything before beginning the work and again after. We will definitely do business with this company in the future.
      - M.Z. Toledo, OH
    • Needed someone to come look at a leaking bathroom and these were the only guys I could find that would show up within 48 hours, let alone in 2 hours. Sent two people, both very courteous and appeared knowledgeable. Quickly identified the source of the leak and provided me with some other information (ultimately going through insurance so I did not have them fix anything). Doesn’t hurt that the flat fee for showing up is quite reasonable ($60).
      - D.M. Toledo, OH
    • Zach came out to my house and did a great job installing this hot water heater. Definitely will recommend Ben Franklin to my friends and family. Thanks Zach!
      - J.S. Toledo, OH
    • Our water heater broke and we couldn’t have asked for nicer people to help us out! Blake and Larry were very nice and worked quickly and made sure I knew what they were doing when they did it. They did a great job!
      - E.W. Toledo, OH
    • They did a very good job. They were polite and friendly. We are very pleased with their work.
      - S.B. Toledo, OH
    • Had a service appointment and during the inspection Zack found a small gas leak in the water heater control valve. However, the part wasn’t available until the next day. So the next morning they sent Blake who installed the new control valve and upon completion of the service went over what he did, then over the new controls in case the Pilot light went out, and opened all the faucets to bleed them out. All this at no cost to me due to the maintenance plan I am on. Always courteous and give you a call when they are on their way. Great job Zack and Blake….5 Star service always !!! Thank you.
      - A.G. Toledo, OH