Once again, Benjamin Franklin Plumbing came through for us in an emergency. On July 8th (early morning after a major rain storm), our sump pump float wasn't working properly and constantly running. I called the 24 hour line and Mike said he would be over shortly. After looking at our sump pump (only 6 years old), he said it needed to be replaced and it was smoking, so it was going to burn out soon. After 45 minutes, he had us up running. I can't say enough great things about this company. They are honest and upfront on what we need. Thank you, Benjamin Franklin Plumbing (especially Mike)!!