The Professional Plumbers of Midtown & Downtown Chapel Hill

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4.82 (91038 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Welcome to Benjamin Franklin Plumbing®, where we proudly serve the Midtown and Downtown Chapel Hill communities with a commitment to excellence, punctuality, and personalized service. Whether you’re near the University of North Carolina’s campus, Franklin Street’s vibrant dining and shopping scene, or one of the charming historic neighborhoods, we’re here to meet all your plumbing needs with local knowledge and dependable expertise. We understand Chapel Hill’s unique charm and are committed to delivering high-quality plumbing services that reflect the pride and character of these beloved neighborhoods.

Comprehensive Plumbing Services

Our expert team at Benjamin Franklin Plumbing® offers a full range of plumbing services tailored to Chapel Hill’s Midtown and Downtown residents, ensuring you have a trusted partner for all your plumbing needs. Here’s what we offer:

  • Emergency Plumbing Services – Plumbing problems don’t follow a schedule, which is why we provide 24/7 emergency plumber services. When unexpected issues arise, you can count on us to arrive promptly and resolve the problem efficiently.
  • Drain Cleaning Services – Clogged drains can be a hassle. Searching for drain cleaning near you? Our team provides thorough drain cleaning services, removing blockages to keep your plumbing flowing smoothly.
  • Water Heater Repair and Installation – Hot water is essential to your comfort, and our skilled technicians are here to ensure your water heater operates safely and efficiently. We handle everything from repairs to new installations.
  • Pipe Repair and Replacement – Our licensed plumbers provide reliable pipe repairs and replacements, resolving leaks and reinforcing your plumbing system for lasting durability.
  • Kitchen and Bathroom Plumbing – From fixture upgrades to complete plumbing installations, we bring precision and quality to every kitchen and bathroom service we perform.

Why Choose Benjamin Franklin Plumbing® in Chapel Hill?

What sets us apart from other plumbing companies in Chapel Hill? Here’s why Midtown and Downtown Chapel Hill residents rely on us as their trusted plumbing partner:

  • Local Knowledge – As your neighbors in Chapel Hill, we understand the plumbing needs specific to Midtown and Downtown properties. From historic homes to modern apartments, our local expertise ensures the right solution for every job.
  • Punctuality You Can Count On – We respect your time and are known for our punctuality. With our “If There’s Any Delay, It’s You We Pay!®” guarantee, you’ll never be left waiting for a plumber to arrive.
  • Transparent Pricing – We offer upfront pricing with no surprises. Before we start any work, you’ll know the exact cost, so you can make informed decisions without worry.
  • Licensed and Experienced Plumbers – Our team is composed of licensed professionals who bring the skills and experience needed for all types of plumbing services near Chapel Hill. From emergency plumbing repairs to routine maintenance, we’re equipped to handle it all.
  • Commitment to Customer Satisfaction – At Benjamin Franklin Plumbing®, customer satisfaction is at the heart of what we do. Our plumbers are dedicated to delivering exceptional service on every visit, from the initial consultation to the completed job. We go above and beyond to ensure that every customer feels valued, respected, and fully satisfied with our work.

Dependable Service You Can Rely On – At Benjamin Franklin Plumbing®, we understand the importance of dependable service. Midtown and Downtown Chapel Hill residents can trust that when they call us, we’ll be there to provide timely, effective solutions tailored to their needs. Our team of skilled professionals approaches every job with a commitment to quality and consistency, ensuring that you can rely on us every step of the way—from initial consultation to project completion. Dependability isn’t just a promise; it’s the foundation of our service.

Schedule Your Plumbing Service in Chapel Hill, NC

If you’re looking for trusted plumbing services in Midtown or Downtown Chapel Hill, Benjamin Franklin Plumbing® is here to help. Contact us today to schedule an appointment or discuss your needs, whether it’s water heater repair, drain cleaning, or any other plumbing service. Experience the difference of working with a plumbing company that prioritizes quality, punctuality, and local expertise in every project.

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

See why homeowners love to work with us

Customer Reviews

4.82 (91038 reviews)

Ebb And Flow

I had an outstanding experience with Benjamin Franklin Plumbing, thanks to their agent Paul. From the moment he arrived, Paul demonstrated a high level of professionalism and deep knowledge. What truly stood out was how clearly he communicated every step of the process—he took the time to set expectations upfront, leaving no room for confusion or surprises. Their service was prompt, efficient, and the issue was resolved quickly and thoroughly. It’s rare to find such transparency and expertise combined. I highly recommend Benjamin Franklin Plumbing, and especially Paul, for anyone in need of reliable and top-notch plumbing service.

Jeremy Box

Ben Franklin responded quickly to my sewer line emergency. They were out same day; allowed me to sign up for a discount on the work through membership (even though I hadn’t done business with them before). They were very transparent with explaining the whole process. I ended up needing a patch repair for my sewer line; which they completely the next day. Super happy with Sergio and the team. Thanks for getting my drainage line back up and running quickly!

Judy M

Chris did a great job replacing our water softener. The whole process was very easy and quick. Arrived at 11:10 and total install was completed at 1:30. This included a trip to pick up the water softener and parts. We joined the yearly program and had our water heater flushed as well. Everything was hauled away and left very neat. Brett gave a after install walk thru Very pleased to have this fixed in less than 24 hours from scheduling to completion .

Erica Miller (Sssmiley410)

I was contacted as soon as I had left a message. Ryan was our technician to replace our well pump the very next day as per my request. He was very professional and knowledgeable. Ryan's a very nice man to speak with and he help us understand everything that would be fixed and the warranty that came with it. His partner, Gunnar, was very polite too. I would recommend your company and your techs to anyone else who is in need of repairs or work done. Ryan was very respectful and a pleasure to deal with. Good job.

Reggie West

Randy and Jeremiah were terrific: prompt, personable, and got to the bottom of things quickly. Several options were presented, and Randy himself truly went above-and-beyond the scope of the call. Appreciated both and would certainly recommend.

Jeffrey Johnson

Had trouble with my Daikin Central air unit. Tech Eric Emory was sent to our location. He was amazing, professional, honest, and very skilled. He knew his craft.

Tolga Yildirim

I had an emergency water leak issue to be fixed. We didn’t have water at home because it was shut by the town. Benjamin Franklin was very responsive and sent someone to check quickly. Although it was an extensive work to replace all the pipes underground, they quickly resolved the issue and we had water. Great work and friendly staff. I recommend to anyone who needs timely and high Quality work done.

Danielle

After working on this vanity for four months, trying to figure it out on the plumbing I gave up. I had Chris Lang Out to my house to install plumbing to my vanity. He did a wonderful job. His customer service was excellent and he was very pleasant.

Lora Bria

I called Benjamin Franklin Plumbing this morning to replace 3 of my bathroom faucets. (I had originally had the appointment scheduled yesterday with Roto-rooter, but the technician, Manny was a no show and no call.). BF Plumbing was able to get a technician, Chris scheduled to come this morning at 10:30. Chris was so professional; he did an exceptional job and completed the replacements in a timely manner. On the phone prior to the appointment, I had told Chris he needed to be finished by 12:45 in the afternoon. He finished with a couple minutes to spare. I will definitely request Chris on my next plumbing project. 👍 👍

Mark Arnold Jr.

Jeff was a pleasure to work with. He showed up on time and got the job done within 90 minutes. He was extremely professional and won't hesitate to call him again in the future for any help we may need

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