Your Trusted Plumbing Company in Chapel Hill, NC

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4.82 (91038 reviews)

Voted Best Plumbers!

published by Forbes Magazine

Welcome to Benjamin Franklin Plumbing® of Chapel Hill and South Durham, where we’re dedicated to serving the Chapel Hill community with dependable, high-quality plumbing services. Known for its vibrant atmosphere, academic excellence at the University of North Carolina, and bustling Franklin Street, Chapel Hill is a unique place we’re proud to call home. Our team understands the specific plumbing needs here, from historic homes near campus to modern developments in Southern Village. When you choose us, you’re getting a plumbing company that truly values the Chapel Hill community as much as you do.

 

Comprehensive Plumbing Services in Chapel Hill, NC

 

We provide a full range of plumbing services, designed to keep your home’s plumbing system running smoothly. Our plumbers offer services such as:

 

  • Drain Cleaning Services – Whether you’re searching for drain cleaning or need a stubborn clog cleared, we provide efficient solutions to keep your drains flowing.

  • Water Heater Repair & Installation – Reliable repair and installation services for both traditional and tankless water heaters.

  • Emergency Plumber Near You – Available 24/7, we’re the emergency plumber to call when unexpected issues arise.

  • Leak Detection & Repair – We use advanced technology to identify and fix leaks quickly.

  • Pipe Repair & Replacement – Addressing pipe issues to restore safe and effective water flow.

  • Water Filtration Services – Customized systems to improve your water quality for better health and taste.

 

Dealing with an urgent issue or planning a plumbing upgrade? Our licensed plumbers have the experience and expertise needed to handle the job efficiently.

 

Why Choose Our Chapel Hill Plumbing Company Over Competitors?

 

At Benjamin Franklin Plumbing®, we’re not just another plumbing company. Here’s what makes us different:

 

  • On-Time Guarantee – We value your time, which is why we promise to arrive on schedule. If we’re late, we’ll pay you $5 for every minute, up to $300.
  • Experienced, Highly Trained Professionals – Our plumbers are licensed, insured, and undergo regular training to stay updated on the latest industry standards.
  • Locally Owned & Operated – As proud members of the Chapel Hill community, we offer friendly, local service tailored to your needs.
  • Transparent Pricing – With our upfront pricing, you’ll know exactly what you’re paying for with no hidden fees or surprises.
  • Quality Workmanship – We use only high-quality parts and back our work with industry-leading warranties.

 

Commitment to Customer Satisfaction

At Benjamin Franklin Plumbing® of Chapel Hill and South Durham, your satisfaction is our top priority. We believe that exceptional service goes beyond just fixing plumbing issues—it’s about creating a positive experience for every customer. Our dedicated team listens to your concerns, provides clear communication throughout the process, and works diligently to ensure that your needs are met. We take pride in our high customer satisfaction ratings, and we’re committed to delivering results that not only meet but exceed your expectations. With us, you can trust that your home is in capable hands, and we won’t rest until you’re completely happy with our work.

 

Schedule Your Plumbing Service Today!

 

If you’re looking for a plumbing company that understands Chapel Hill and delivers dependable, high-quality service, call Benjamin Franklin Plumbing® of Chapel Hill and South Durham. Whether you’re near UNC’s campus or in the beautiful neighborhoods around Morgan Creek, we’re here to help. Contact us to schedule an appointment or learn more about our special offers for Chapel Hill residents.

Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

See why homeowners love to work with us

Customer Reviews

4.82 (91038 reviews)

Ebb And Flow

I had an outstanding experience with Benjamin Franklin Plumbing, thanks to their agent Paul. From the moment he arrived, Paul demonstrated a high level of professionalism and deep knowledge. What truly stood out was how clearly he communicated every step of the process—he took the time to set expectations upfront, leaving no room for confusion or surprises. Their service was prompt, efficient, and the issue was resolved quickly and thoroughly. It’s rare to find such transparency and expertise combined. I highly recommend Benjamin Franklin Plumbing, and especially Paul, for anyone in need of reliable and top-notch plumbing service.

Jeremy Box

Ben Franklin responded quickly to my sewer line emergency. They were out same day; allowed me to sign up for a discount on the work through membership (even though I hadn’t done business with them before). They were very transparent with explaining the whole process. I ended up needing a patch repair for my sewer line; which they completely the next day. Super happy with Sergio and the team. Thanks for getting my drainage line back up and running quickly!

Judy M

Chris did a great job replacing our water softener. The whole process was very easy and quick. Arrived at 11:10 and total install was completed at 1:30. This included a trip to pick up the water softener and parts. We joined the yearly program and had our water heater flushed as well. Everything was hauled away and left very neat. Brett gave a after install walk thru Very pleased to have this fixed in less than 24 hours from scheduling to completion .

Erica Miller (Sssmiley410)

I was contacted as soon as I had left a message. Ryan was our technician to replace our well pump the very next day as per my request. He was very professional and knowledgeable. Ryan's a very nice man to speak with and he help us understand everything that would be fixed and the warranty that came with it. His partner, Gunnar, was very polite too. I would recommend your company and your techs to anyone else who is in need of repairs or work done. Ryan was very respectful and a pleasure to deal with. Good job.

Reggie West

Randy and Jeremiah were terrific: prompt, personable, and got to the bottom of things quickly. Several options were presented, and Randy himself truly went above-and-beyond the scope of the call. Appreciated both and would certainly recommend.

Jeffrey Johnson

Had trouble with my Daikin Central air unit. Tech Eric Emory was sent to our location. He was amazing, professional, honest, and very skilled. He knew his craft.

Tolga Yildirim

I had an emergency water leak issue to be fixed. We didn’t have water at home because it was shut by the town. Benjamin Franklin was very responsive and sent someone to check quickly. Although it was an extensive work to replace all the pipes underground, they quickly resolved the issue and we had water. Great work and friendly staff. I recommend to anyone who needs timely and high Quality work done.

Danielle

After working on this vanity for four months, trying to figure it out on the plumbing I gave up. I had Chris Lang Out to my house to install plumbing to my vanity. He did a wonderful job. His customer service was excellent and he was very pleasant.

Lora Bria

I called Benjamin Franklin Plumbing this morning to replace 3 of my bathroom faucets. (I had originally had the appointment scheduled yesterday with Roto-rooter, but the technician, Manny was a no show and no call.). BF Plumbing was able to get a technician, Chris scheduled to come this morning at 10:30. Chris was so professional; he did an exceptional job and completed the replacements in a timely manner. On the phone prior to the appointment, I had told Chris he needed to be finished by 12:45 in the afternoon. He finished with a couple minutes to spare. I will definitely request Chris on my next plumbing project. 👍 👍

Mark Arnold Jr.

Jeff was a pleasure to work with. He showed up on time and got the job done within 90 minutes. He was extremely professional and won't hesitate to call him again in the future for any help we may need

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