Awesome team! Very professional crew that delivers on their promises!

Really great team! Highly recommend!

Brandon helped bring the pressure of our water down because it was way too high and added a filter to our ice maker so we don’t have so many calcifications in our ice! Brandon did a good job and was very nice. He cleaned up after himself and was always friendly. He was very knowledgeable and answered all the questions I had!

We had an old, barely functioning kitchen faucet replaced. The plumber (Brandon) was very professional and left the area very clean and dry. He also noticed some quirks in the plumbing in our 85 year old house (which also explained a water pressure issue we’d been having), letting us know what could be done to address it (& how much it might cost), should we choose to do something about.

Hi Benjamin Franklin Plumbing Team, Thank you for following up regarding my basement drain issue. When we spoke a few days ago, I decided not to move forward with your services due to my budget. However, I want to express how much I appreciate your team's patience, kindness, and professionalism. The fact that you reached out today just to make sure my issue was resolved—even after knowing I chose another option—really stands out. If I could leave a six-star review, I would! Thank you again for your exceptional customer service.