Customer Reviews

Benjamin Franklin Plumbing

4.82 (105448 reviews)

Fritzler Bias

December 13, 2025

I live in South Daytona, and had a shower that would not turn off fully. Ryan came out and diagnosed the problem right away. He was able to rebuild it, and set me up with a whole home water filter. The difference in quality is profound!

john granskog

December 13, 2025

Ryan did some outstanding trouble shooting of my rqinsoft system. The conclusion was tgat the system has outlived its usefulness. He gave me several options that were viable but our decision was not to do anything at this tme, mostly because we’ll most likely be moving in the next year.

Jeff Zickgraf

December 12, 2025

John came out to diagnose a leak in our kitchen. He temporarily fixed the leak and scheduled a permanent fix along with some other work that was needed. John is professional, personable and his work looked great. Nice and clean. He picked up after himself and left the job site clean. I would love to have John work on any future plumbing needs I would have.

Annette Cathell

December 12, 2025

Absolutely recommend! Very knowledgeable, courteous and respectful. Explained everything they were doing and why, stayed late the first day just to make sure we had hot water for the night. Jeff and his team are fantastic!!!

Bill Irby

December 12, 2025

I had a water heater replaced and a filtration system relocated and installed. The guys did a great job. My guy D.J explained to me in depth and now I fully understand the reason why the installation cost was $13,000. GOOD GUY!! Thanks for the justification.

Christopher Erickson

December 12, 2025

I needed a sediment filter installed and some updates to our iron filter. Tony Daas was the plumber who came out and assessed the issues, provided honest perspective, did not oversell anything, and returned two days later for the install. Tony was extremely polite, professional and took pride in his work. He worked late to finish the install and was happy to answer all questions, etc. I felt the price was fair - not super cheap and not expensive, but I know it was done right and the service was top-notch. As someone who has supervised hundreds of personnel, I recognize how lucky this company is to have Tony D. represent them.

Louie Laubheimer

December 12, 2025

Anthony arrived and started on the job at hand. He explained what he was doing and why. He is very polite, helpful about different things I asked him. This company is very reasonable on their work prices. I sent text to other companies and they never responded back to me but this company did respond back to me in a timely manner. Other companies quoted me prices like $1,095 - $625 - $606 . This company I will have back to do my work from now on. Thanks again for your reasonable quote and workmanship. Louie

Eva Brosco

December 12, 2025

Zack came in to resolve a bad installation from another company’s poor service. Zack arrived on time, professionally dressed and very warm but confident demeanor. The problems he had to reverse were many but he easily resolved and adapted parts for complete repair and my kitchen faucets are at 100%. He was very tidy and left the work space immaculate. Not only was his skill excellent but he relieved the stress and worry I had. Thank you Benjamin Franklin Plumbing for viewing quality outcome as your service goal. I am already planning on having Zack repair my old shower.

Cristy Marsh

December 12, 2025

I got same day service to diagnose my problem. Unfortunately it was a very involved problem so they had to schedule a day to come out and repair the issue. The receptionist called the very next day and scheduled us for 2 days later. They also indicated if the problem worsened to the point of not having water to give them a call and they would do their best to get us scheduled sooner if possible. Jonathan was very friendly and helpful. Their prices seemed fair. I would highly recommend and will certainly use them myself in the future.

Teresa Thornton

December 12, 2025

Aaron came to my house and put in a water softener and an RO system. He was so professional and installed everything perfectly. I love my new water softener. The water is so soft and so good for my hair and skin. I love the RO system as well.

Reviews

4.82

105448 reviews

  • Fritzler Bias Profile Picture

    Fritzler Bias

    I live in South Daytona, and had a shower that would not turn off fully. Ryan came out and diagnosed the problem right away. He was able to rebuild it, and set me up with a whole home water filter. The difference in quality is profound!

  • john granskog Profile Picture

    john granskog

    Ryan did some outstanding trouble shooting of my rqinsoft system. The conclusion was tgat the system has outlived its usefulness. He gave me several options that were viable but our decision was not to do anything at this tme, mostly because we’ll most likely be moving in the next year.

  • Jeff Zickgraf Profile Picture

    Jeff Zickgraf

    John came out to diagnose a leak in our kitchen. He temporarily fixed the leak and scheduled a permanent fix along with some other work that was needed. John is professional, personable and his work looked great. Nice and clean. He picked up after himself and left the job site clean. I would love to have John work on any future plumbing needs I would have.

  • Annette Cathell Profile Picture

    Annette Cathell

    Absolutely recommend! Very knowledgeable, courteous and respectful. Explained everything they were doing and why, stayed late the first day just to make sure we had hot water for the night. Jeff and his team are fantastic!!!

  • Bill Irby Profile Picture

    Bill Irby

    I had a water heater replaced and a filtration system relocated and installed. The guys did a great job. My guy D.J explained to me in depth and now I fully understand the reason why the installation cost was $13,000. GOOD GUY!! Thanks for the justification.

  • Christopher Erickson Profile Picture

    Christopher Erickson

    I needed a sediment filter installed and some updates to our iron filter. Tony Daas was the plumber who came out and assessed the issues, provided honest perspective, did not oversell anything, and returned two days later for the install. Tony was extremely polite, professional and took pride in his work. He worked late to finish the install and was happy to answer all questions, etc. I felt the price was fair - not super cheap and not expensive, but I know it was done right and the service was top-notch. As someone who has supervised hundreds of personnel, I recognize how lucky this company is to have Tony D. represent them.

  • Louie Laubheimer Profile Picture

    Louie Laubheimer

    Anthony arrived and started on the job at hand. He explained what he was doing and why. He is very polite, helpful about different things I asked him. This company is very reasonable on their work prices. I sent text to other companies and they never responded back to me but this company did respond back to me in a timely manner. Other companies quoted me prices like $1,095 - $625 - $606 . This company I will have back to do my work from now on. Thanks again for your reasonable quote and workmanship. Louie

  • Eva Brosco Profile Picture

    Eva Brosco

    Zack came in to resolve a bad installation from another company’s poor service. Zack arrived on time, professionally dressed and very warm but confident demeanor. The problems he had to reverse were many but he easily resolved and adapted parts for complete repair and my kitchen faucets are at 100%. He was very tidy and left the work space immaculate. Not only was his skill excellent but he relieved the stress and worry I had. Thank you Benjamin Franklin Plumbing for viewing quality outcome as your service goal. I am already planning on having Zack repair my old shower.

  • Cristy Marsh Profile Picture

    Cristy Marsh

    I got same day service to diagnose my problem. Unfortunately it was a very involved problem so they had to schedule a day to come out and repair the issue. The receptionist called the very next day and scheduled us for 2 days later. They also indicated if the problem worsened to the point of not having water to give them a call and they would do their best to get us scheduled sooner if possible. Jonathan was very friendly and helpful. Their prices seemed fair. I would highly recommend and will certainly use them myself in the future.

  • Teresa Thornton Profile Picture

    Teresa Thornton

    Aaron came to my house and put in a water softener and an RO system. He was so professional and installed everything perfectly. I love my new water softener. The water is so soft and so good for my hair and skin. I love the RO system as well.