Customer Reviews

Benjamin Franklin Plumbing

4.81 (96424 reviews)

Rebecca Howarth

September 12, 2025

We had service from Benjamin Franklin and could not be more pleased. They are honest decent people which is hard to find in the plumbing industry. A++ For sure using them in the future. Thanks Guys!

Melissa Pereyo

September 5, 2025

Scheduling my appointment was easy and I received helpful information on my provider’s arrival time. Kevin was very patient in explaining in detail the services they could provide and what my home could benefit from. He laid out the estimate and costs with no pressure but an honest evaluation of what was needed. Very pleased with my experience!

Vonda Brooks

September 5, 2025

This was our first time calling. Very professional and knowledgeable. Our Rep, Chris Fontenot, was an absolute pleasure to work with and very thorough. The entire team that came out and played a part in the repairs was very professional and every one was so pleasant. The work was impeccable! Great job Benjamin Franklin Plumbing, you have a new customer!

Tony K Peters

September 5, 2025

Brandon and Nate where punctual on-time thumbs up 👍. They where friendly and polite. We had an issue with installing a new toilet that was bigger and longer than the original area allowed so we had to modify the floor space near the toilet edge and move it back away from the area to allow for the toilet to fit properly in place. Thank you to the crew for a great job. We reside in a modular home with wood flooring.

melissa rogers

September 4, 2025

Jacob did amazing quality work on our waterline that burst. Very professional, friendly and knowledgeable. Would highly recommend his service

Brian Atwater

September 4, 2025

We have had the pleasure of having your employee Brad service our home several times now and has always been top notch!! Brad is the epitome of great customer service, he should be leveraged as an example for others! Awesome job Brad, thanks again you rock!!

Dagmar DUNN

September 4, 2025

Another great service call. Jim is unfailingly knowledgeable and professional. He answers all my questions. Is quick and efficient. Never any glitches.

Wayne Smeigh

September 4, 2025

Carlos was prompt and thorough. He was friendly and courteous. He made helpful suggestions and helped me resolve an issue that wasn’t technically part of his visit.

Kiersten Olsen

September 4, 2025

Marquies came out to unclog my bathroom sink. He was friendly and finished quickly! The whole experience was smooth and easy from booking the service to the performance of the service. Price was great as well!

William Storey

September 4, 2025

Brian was top notch! He repaired the problem in a thorough and timely manner. He was very helpful and courteous. He took the time to show me the problem and explain the repair. I would highly recommend him.

Reviews

4.81

96424 reviews

  • Rebecca Howarth Profile Picture

    Rebecca Howarth

    We had service from Benjamin Franklin and could not be more pleased. They are honest decent people which is hard to find in the plumbing industry. A++ For sure using them in the future. Thanks Guys!

  • Melissa Pereyo Profile Picture

    Melissa Pereyo

    Scheduling my appointment was easy and I received helpful information on my provider’s arrival time. Kevin was very patient in explaining in detail the services they could provide and what my home could benefit from. He laid out the estimate and costs with no pressure but an honest evaluation of what was needed. Very pleased with my experience!

  • Vonda Brooks Profile Picture

    Vonda Brooks

    This was our first time calling. Very professional and knowledgeable. Our Rep, Chris Fontenot, was an absolute pleasure to work with and very thorough. The entire team that came out and played a part in the repairs was very professional and every one was so pleasant. The work was impeccable! Great job Benjamin Franklin Plumbing, you have a new customer!

  • Tony K Peters Profile Picture

    Tony K Peters

    Brandon and Nate where punctual on-time thumbs up 👍. They where friendly and polite. We had an issue with installing a new toilet that was bigger and longer than the original area allowed so we had to modify the floor space near the toilet edge and move it back away from the area to allow for the toilet to fit properly in place. Thank you to the crew for a great job. We reside in a modular home with wood flooring.

  • melissa rogers Profile Picture

    melissa rogers

    Jacob did amazing quality work on our waterline that burst. Very professional, friendly and knowledgeable. Would highly recommend his service

  • Brian Atwater Profile Picture

    Brian Atwater

    We have had the pleasure of having your employee Brad service our home several times now and has always been top notch!! Brad is the epitome of great customer service, he should be leveraged as an example for others! Awesome job Brad, thanks again you rock!!

  • Dagmar DUNN Profile Picture

    Dagmar DUNN

    Another great service call. Jim is unfailingly knowledgeable and professional. He answers all my questions. Is quick and efficient. Never any glitches.

  • Wayne Smeigh Profile Picture

    Wayne Smeigh

    Carlos was prompt and thorough. He was friendly and courteous. He made helpful suggestions and helped me resolve an issue that wasn’t technically part of his visit.

  • Kiersten Olsen Profile Picture

    Kiersten Olsen

    Marquies came out to unclog my bathroom sink. He was friendly and finished quickly! The whole experience was smooth and easy from booking the service to the performance of the service. Price was great as well!

  • William Storey Profile Picture

    William Storey

    Brian was top notch! He repaired the problem in a thorough and timely manner. He was very helpful and courteous. He took the time to show me the problem and explain the repair. I would highly recommend him.