The service was great; and my water leak was fixed. I’ll definitely use the plumbing company again. Thank you for a wonderful job done.
Wilson was awesome. He told me exactly what was wrong and was able to fix it quickly. I appreciate the same-day service.
Quick to respond with same day visit. Reasonable estimate and next day installation of two replacement water heaters. Step by step communication was very personable. Would highly recommend.
Brandon was very informative and honest. We learned things we knew nothing about as newer home owners.
We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!
Highly recommend! Davy did a fantastic job and was fast, efficient, and a pleasure to work with. His friendly, kind manner and expertise made the whole experience even better. So grateful for the excellent service! So grateful for this amazing company!!! Thank you all!!!
Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)
Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.
Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.
Incredible job well done. Thank you to our plumber Adam who confirmed our suspicions and went above and beyond for our toilet repairs. We live in a new build and the installs were not sufficient. Adam was able to properly apply two wax rings for each toilet and reinstall with no extra caulking needed. I appreciate his extra attention to detail on the partial flushes and answering our other questions. Wonderful to work with and will be using again for other tasks that might come up.
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