Plumbing Services in New Orleans, LA: Benjamin Franklin Plumbing® of New Orleans

Your Trusted New Orleans Plumber

New Orleans is like nowhere else: a historic city of shotgun houses, Creole cottages, and grand Garden District homes, built below sea level on the soft soil of the Mississippi River delta and ringed by levees and pumps. That setting creates plumbing challenges found in few other places, and Benjamin Franklin Plumbing® of New Orleans is the locally based, on-time team that knows them inside and out.

We carry one of the most trusted names in American plumbing, a brand named Forbes' Top Ranked Plumbing Company of 2024, but the people answering your call are your neighbors. We're The Punctual Plumber, and we back it with a promise no ordinary plumber makes: if there's any delay, it's you we pay, $5 a minute up to $300.

Comprehensive Plumbing Services in New Orleans

Every New Orleans home has access to our full range of plumbing services. The menu is the same across our entire greater New Orleans service area, and each service links to the national brand page with full details:

• 24/7 Emergency Plumbing: Around-the-clock emergency service dispatched for New Orleans homeowners facing burst pipes, slab leaks, sewer backups, storm-season flooding, or no-water situations, day or night, weekends and holidays, with no after-hours fees.
• Plumbing Repairs: Expert diagnosis and repair of leaks, fixtures, and supply problems, with our plumbers trained to resolve up to 90% of issues on the first visit.
• Drain Cleaning & Hydro Jetting: Drain cleaning and hydro jetting with camera inspection: clearing grease, roots, and the buildup found in the old cast-iron and clay lines common across the area.
• Water Heaters & Tankless: Water heater repair, replacement, and installation, including tankless systems and elevated or attic installations that keep equipment above flood level.
• Sewer & Water Line Repair, Replacement & Trenchless: Sewer line repair and replacement and trenchless options: our signature work here, as settling delta soil and aging laterals break, separate, and clog lines; trenchless spares your yard and driveway.
• Slab Leaks & Leak Detection: Non-destructive leak detection and slab leak repair: soil movement makes slab leaks common on the area's slab-foundation homes, and we pinpoint them before we cut into anything.
• Piping, Repiping & Lead Service Lines: Pipe repair and whole-home repiping for aging galvanized water lines and failing cast-iron drains, plus service line and lead-era line replacement in historic homes, a focus of current federal lead-pipe rules.
• Flood & Backup Protection: Sump pumps, backwater valves, and drainage solutions to stop the sewer backups and crawlspace flooding that heavy rain, a high water table, and storm season bring to low-lying and raised homes.
• Water Treatment & Filtration: Water softeners and filtration for the moderately hard Mississippi River water that serves the area, improving taste and protecting water heaters and fixtures.
• Outdoor Plumbing: Outdoor plumbing service for hose bibs, irrigation lines, and outdoor showers.
• Fixtures, Faucets, Toilets, Showers & Disposals: Faucets, toilets, showers, sinks, and garbage disposals repaired and installed.
• Commercial Plumbing: Commercial plumbing service for French Quarter and CBD restaurants and hospitality, Metairie and Kenner businesses, and the airport area.

The New Orleans Plumbing Landscape

New Orleans' water comes from the Sewerage & Water Board of New Orleans, drawn from the Mississippi River and treated locally, moderately hard, so softeners are available, but the defining plumbing issues here are structural. The city sits on settling delta soil, and that subsidence constantly shifts the ground, breaking and separating sewer and water lines and cracking slabs, so sewer line repair, trenchless replacement, and slab leak detection are among our most common calls.

The age of the housing compounds it: historic homes carry galvanized water lines, failing cast-iron drains, and lead-era service lines, making repiping, drain replacement, and lead service line replacement timely work under current federal lead-pipe rules. Many homes are raised on piers, putting plumbing in crawlspaces, while others sit on slabs. Heavy rain, hurricanes, and an overwhelmed drainage system cause sewer backups and flooding, making backwater valves and drainage important, and the city's restaurants, hotels, and businesses rely on dependable commercial plumbing.

New Orleans Neighborhoods and Areas We Serve

The French Quarter, CBD, and Marigny · Uptown, the Garden District, and Carrollton · Mid-City, Gentilly, and Broadmoor · Lakeview and the Lakefront · Algiers and surrounding neighborhoods · Homes and businesses throughout the city

New Orleans Local Insight

As the hometown team, we understand how New Orleans' soil, age, and water shape its plumbing. Our trucks are a familiar sight across the city. We stock them to handle the sewer line breaks, slab leaks, repipes, and flood-protection work New Orleans homes actually need, resolving most visits in a single trip, and we serve the city's restaurants and businesses too.

Why New Orleans Chooses Benjamin Franklin Plumbing®

• The On-Time Guarantee: If there's any delay, it's you we pay: $5 for every minute we're late, up to $300. See our guarantees.
• Up-Front, Straightforward Pricing: You approve every price before any work begins, no meter running, no surprises.
• 100% Satisfaction Guarantee: We stand behind our materials, labor, and craftsmanship.
• 24/7 Availability: We answer the phone around the clock, every day of the year, with no after-hours fees, vital during a slab leak, a sewer backup, or a storm-season emergency.
• UWIN®-Endorsed, Licensed & Insured: Background-checked, drug-tested professionals with verified Louisiana licensing, liability coverage, and workers' compensation.
• Locally Owned, Nationally Backed: Based right here in Metairie and serving New Orleans, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.
• Benjamin Franklin Plumbing® Club: Club membership with annual safety inspections, leak checks, water heater tune-ups, priority service, and discounts.

Seasonal Plumbing in New Orleans

New Orleans plumbing follows the city's rhythms. Before hurricane and heavy-rain season, have your backwater valve, drainage, and any sump checked so a storm doesn't back the sewer into your home. Watch year-round for the slow leaks and sewer issues that soil movement causes, and during the occasional hard winter freeze, protect the uninsulated exposed pipes common here.

New Orleans Plumbing FAQs

Why do New Orleans homes have so many sewer and pipe problems?

The city's soft, settling delta soil constantly shifts, breaking and separating sewer and water lines and cracking slabs. We camera-inspect, repair, and use trenchless methods to replace failed lines with minimal digging.

My historic home may have lead or galvanized pipes. Can you help?

Yes. Many older New Orleans homes have galvanized water lines, cast-iron drains, and lead-era service lines. We locate, test where appropriate, and repipe or replace them under current federal lead-pipe rules.

How do I stop sewer backups during heavy rain?

A backwater valve is the key defense, along with good drainage. When the city's system is overwhelmed, the valve keeps sewage from backing into your home. We assess and install.

Do you handle commercial plumbing for restaurants?

Yes. New Orleans' restaurants, hotels, and businesses rely on commercial plumbing, and we provide it with 24/7 emergency response to limit downtime.

Are you available around the clock in New Orleans?

Yes. Our emergency plumbers answer 24/7, every day, with the On-Time Guarantee and no after-hours fees.

Schedule Plumbing Service in New Orleans Today

Call Benjamin Franklin Plumbing® of New Orleans at (504) 229 2586 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the New Orleans team behind every visit. We proudly serve New Orleans and the surrounding greater New Orleans area, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site