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Tyler came to check out the hose bibs and discuss location of cut off valves. Kyle helped us decide how to handle the shut off valves located in a hard to access area. He sent a text before his arrival. Arrived in the appointment time frame, and gave us a quote for several options relocating the shut off switch. He was able to schedule the service the following day. Kyle was professional and extremely knowledgeable. We enjoyed working with him. The following day, another Tyler came to do the work. Tyler did an amazing job. He had to spend lots of time in our tiny crawl space and never indicated it was a struggle. He let us know what he was doing during the entire job. We are so happy with the new location. Everything was left tidy and the new location is perfect.
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Jeff was absolutely phenomenal. He surveyed the problem and came up with a game plan and stuck to it. He got the work done in a very timely manner and cleaned everything up better then he found it. Highly recommend Jeff and will definitely be asking for him specifically next time I need work done. Thanks Jeff job WELL DONE.
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Our technician Tyler was super helpful and very friendly. He came out to do an inspection and ended up installing an outside hose bib for us and gave some great maintenance advice. Very professional and courteous.
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I had a water leak and called Benjamin Franklin yesterday. They immediately sent out Will who diagnosed the problem. Will returned early this morning to repair the leaky pipe. I am beyond thrilled with the quick professional service Will provided. Thank you!
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recently had the pleasure of working with Benjamin Franklin Heating and Air for both HVAC and plumbing services, and I couldn't be more satisfied with the experience. From the moment I contacted them, their professionalism and commitment to customer service were evident. For HVAC, they performed a thorough inspection and maintenance of my cooling systems. The technician was knowledgeable, efficient, and took the time to explain everything in detail. My HVAC system has never run more smoothly, and I appreciate the peace of mind knowing it's in top shape. On the plumbing side, they addressed several issues in my home. Their plumber was punctual, friendly, and highly skilled. They drained the hot water heater and it is working magnificently. It's clear they take pride in their work and strive for excellence in every job. Overall, Benjamin Franklin Heating and Air provides exceptional service for both HVAC and plumbing needs. Their team is reliable, professional, and truly cares about their customers. I highly recommend them for anyone in need of quality home services.
