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I strongly advise making Benjamin Franklin Plumbing your go-to option for any plumbing emergencies or normal maintenance around your house or place of business. Dependable at all times. Never let down. Excellent work. Jeff deserves extra recognition for going above and beyond. We are quite satisfied with the service we got.
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Exceptional service on Veterans Day of last year! Prompt, courteous, highly professional and thoroughly explained service from Jeff and Will. They replaced all the plumbing pipes exactly as stated in the estimate and went above and beyond in assisting us with information in reference to the work completed so that we have a full understanding of turning off our water for the Winter. Thjs extremely cold winter was a true test and we're happy to say so far so good! We strongly recommend Jeff and Will. Thanks again, guys!
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Very pleased with Tyler. As the owners of a local service company ourselves, we know the importance of prompt and solid customer service. Tyler was all of these things. Here when he said he would be. Courteous, clean, effective and efficient. Wouldn't hesitate to recommend!
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We have been having septic and plumbing issues for years. While waiting for a new septic, we had another back up and Jeff came out. He is the first plumber to find the main problem, which isn’t just the septic. He got us in as quickly as possible, brought an entire crew and got our plumbing working again in one day. He knows what he is doing and was great to work with!
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Our pipes froze overnight and it caused a domino effect of other problems throughout the house. I called that afternoon and had a tech at my door at 8am. The service provided was above and beyond excellent. I can not say enough good things about the company as a whole or the tech who arrived that insisted on leaving me happy, and with peace of mind in my now fixed plumbing. All I really can say is that Ben Franklin has a customer for life, and a super big thank you to Jeffrey, you are awesome!
