Named Forbes' Top Ranked Plumbing Company of 2024!
What makes a great plumber? Someone who doesn’t just solve your plumbing issues, but makes solving all your plumbing issues easier? Someone who not only respects your home, but respects your time as well? Good plumbers are hard to find, but great plumbers are truly rare. If there’s one thing that sets our Salisbury plumbers apart, it’s that we are truly great plumbers.
Benjamin Franklin Plumbing® of Ocean City is the leading plumbing company in Salisbury for multiple reasons. Of course, we provide excellent plumbing solutions—repairs and installations that exceed the highest industry standards for safety, durability, and reliability. But we also provide more than that:
Our trained & certified plumbers provide excellent customer experiences. They arrive on time and do the job right the first time. Schedule an appointment today!
Here’s what we mean by customer experience. For one thing, there’s our motto: “If there’s any delay, it’s you we pay!”™ If we’re not on time, we’ll take $5 off your bill for every minute we’re late. There’s also our two-year, 100% customer satisfaction guarantee, which guarantees our materials, labor, and craftsmanship for two years after the service date. That means you can trust we’re using the best materials and the best solutions for the problems you’re facing.
But the heart of any customer experience isn’t just guarantees. The heart of customer experience is trust, and trust is why our customers turn to our Salisbury plumbers again and again. Our plumbers are not only licensed and trained, but receive ongoing industry training to keep our work up-to-date and compliant with local and national codes. We’re not only background-checked, but drug-tested for our customers’ peace of mind. We go the extra mile to ensure our customers are 100% confident in their choice.
Learn more about our Delmarva-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Brian Swenson
If you’re raising kids in Atlanta, you know the drill… school drop-offs, work, practices, games and basically living in the car 😂 So when our water bill suddenly got REALLY high, we needed someone out fast. The guys at Benjamin Franklin Plumbing of Intown Atlanta were on it. Found the issue quickly, had everything on the truck and fixed it right there. Huge relief! We also learned way more about our plumbing system than we expected. We never go in the crawlspace and had no idea how much was going on down there 😳 Great guys, great company. We’ll definitely use them again… probably sooner than we thought!
Douglas Milstead
A neighbor recommended these guys. So, we gave them a try for a home plumbing inspection. We were really impressed! Eric clearly knows his stuff! He explained everything in a way that actually made sense to us. Our home is almost 100 years old, so we have a list. We will definitely be using them again. Highly recommend!
Geraldine McVay
Brandon was very polite and very respectful and he really explained the whole situation and what he had done.
TERRY MCKEE
Very impressive people to be around.
Kathleen Weir
Called at 8:30 - Benjamin Franklin Plumbing arrived at 11:15! Problem solved by noon! Friendly and competent service!
Saqib Baig
I wanted to share my appreciation for the excellent service Brandon and his team provided. Brandon arrived on time, responded quickly, and handled the work with professionalism, friendliness, and care. What stood out most was the speed and convenience of the service. Brandon assessed the leakage damage, cleaned the spout, scraped away the old caulk, reinstalled the area, and sealed it properly for waterproofing. Please extend my thanks to Brandon and his team for their reliable work and excellent customer service. I would definitely recommend their service and will call again for future needs.
Whitley Bilek
The owner is very detailed and does his research! He wants to ensure everyone gets the best possible. Through his top of class hiring and extensive attention to detail, the Madison area has a great option with Benjamin Franklin Plumbing for all of their plumbing needs!
Cheri Carver
Keith came promptly, worked quickly but we paid $709 for a water shutoff, and a small piece of PVC pipe under our sink that took 40 minutes to do. $210 of that was because it was an emergency visit.
Brenda George
Chase was exceptional!! Jared was so helpful as well!! This company came out to check our heating and cooling systems, clean our hot water heater, and patiently answered a bunch of our plumbing and duct-cleaning questions. As owners of an aging home, we truly trust them and deeply value their expert opinions on what updates we need. The level of professionalism cannot be surpassed! From wearing booties so they don’t drag dirt into the house to sending texts with pictures of the technicians before they arrive, every detail made us feel safe and cared for. We trust them completely with our home, will definitely continue doing business with them, and are already recommending them to all our friends. They are simply the best in the area!
Cynthia V. Bell
The service was timely and professional. I really appreciate that Chuck treated my home with respect. He not only wiped his feet, but he put on booties to protect my floors. He did a thorough inspection before he gave me the estimate for the service needed. Because of his courteous explanation of what was needed to get the job done correctly, I would highly recommend him.
To keep your water heater running smoothly in Salisbury, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Salisbury home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Salisbury to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Salisbury, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Salisbury home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Salisbury often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Salisbury, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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