A Message from the Owner
"I’m Ron Williams, the owner of One Hour Heating & Air Conditioning and Benjamin Franklin Plumbing. My team members got together and decided it was time to take care of those who take care of us on a daily basis.
As a team, we believe we owe a great debt of gratitude and respect to anyone who has served in the United States military, is on the police force, or is a First Responder. And we want to thank you by taking care of your home’s plumbing, air conditioning, and heating needs."
The Heroes Club is our opportunity to say – from the bottom of our hearts, “THANK YOU FOR YOUR SERVICE”
Membership is FREE to all active, retired and honorable discharge members of the United States Armed Forces, Police Officers, and First Responders.
Please join today – and give us the honor of doing this small thing, for YOU. Fill out the form below and mention our Heroes Club in the message field or give us a call at (410) 709-7386.
*Indicates Benefit of Both Memberships
Great communication, punctual, knowledgeable, thorough, quick but efficient! Didn't try to upsell/oversell anything but addressed all issues and presented me with multiple options from DIY support to full scope installation. The subscription program is an amazing value.
Tyler was prompt and extremely knowledgeable and explained everything clearly to me as he was investigating a plumbing issue. I was confident when he left that he provided proper service. He explained follow-up appointments, provided pricing for repair, and informed me of what the upcoming steps would entail.
We had Benjamin Franklin come and check out our plumbing, as they do every fall and spring. Since our unit is rented it takes a bit of coordination with our tebabts to hace service calls. Benjamin Franklin was so easy to work with all the way around. From scheduling with us and our tenants to letting us know via telephone what was happening in out condo. Our technician, Patrick, was kind, professional, and kept us informed about the service call. This gices us such peace of mond being 3 hours away and we know that everything is doing what it should! Thank you for such great service.
Shawn and his partner are very personable. I love that . Very honest and up front with what was needed. They did a great job! I will always ask for them!
Our tankless hot water heater started leaking and turns out it needs replacing. Shawn came out the same day and inspected it. He was incredibly knowledgeable, friendly, and already had a plan in place as to how to fix the issues. I would recommend this company again and most certainly recommend Shawn as your technician.
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