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Our Services
Faucet Repair
There is nothing more aggravating than a dripping faucet, and beyond the nuisance, it can be an indication that you need a plumbing service. Whether it is a worn cartridge, a loose connection, corrosion, or a supply line on its last legs, any of these can lead to leaks at your kitchen or bathroom fixtures. At Benjamin Franklin Plumbing Triad, we offer professional repairs and replacements to stop water waste and get things working as they should.
A proper plumber in Winston-Salem will put the fixture through an inspection to find where the leak is coming from and advise if a repair or a full replacement makes more sense for the long run.
Not every issue is an emergency plumbing issue. Over time, the moving and sealing parts in a faucet will wear down. We see our share of leaking faucets due to loose cartridges or damaged O-rings and other internal pieces. While we can service most manufacturers, there are times when we will recommend you put in a new unit. Some of the issues we come across:
Left to its own devices, a small leak can do damage to drywall, flooring, or cabinetry. It is best to have a plumber address it before it becomes something more.
You do not need to buy a new fixture or sewer line for every leak. In many cases, a plumbing company can swap out an aerator, seal, or cartridge and have the current faucet in good working order for years to come. But if the piece is badly corroded or you are looking to give the kitchen or bathroom an update, replacement is often the wiser course.
We can help you select a new model that is both functional and water-efficient and fits with your budget and the existing sink. The installation also gives us a chance to look over shutoff valves and supply lines that might otherwise go unexamined.
The trouble may not be with the faucet itself but what is behind it. Our local service information indicates that in older homes in areas like Ardmore or the West End, you may still find galvanized piping. As that pipe deteriorates, it can impede flow and cause low pressure; in those instances, a new aerator is not going to fix the problem. A plumber has to check the nearby piping and water supply to see where the restriction lies.
Then there is the matter of water quality. The municipal supply here is fairly soft, which is good news. The 2025 Water Quality Report from Winston-Salem/Forsyth County Utilities puts average hardness at 17.5 ppm (ranging from 9 to 28), and orthophosphate is used for corrosion control. You will not have the same mineral buildup you would in a hard-water area, though sediment and mechanical issues can still arise, especially with an aging system. If you notice a sudden drop in pressure or discoloration on multiple fixtures at once, the problem likely runs deeper than one faucet.
Putting in a new faucet is not the same as reconfiguring water lines for a remodel. More involved work is subject to local codes. Through the BuildIT system of Winston-Salem/Forsyth County, licensed contractors can secure the necessary permits. We make sure any larger project is in compliance and done right.
Occasionally, a faucet issue is a red herring. That water under the sink could be a drain connection, or the low pressure an old pipe. And if there is a backup, it could be clogged drains. The Triad team does it all, from repiping and sewer work to water heater service. We cover Kernersville, Greensboro, High Point, and Winston-Salem and are available day or night for an emergency like a burst pipe.
We like to think of ourselves as part of this community. The Triad has a fine mix of modern conveniences and historic character. You have Old Salem as a destination and places like Muddy Creek Café for patio dining in the historic district. You might find us there enjoying some good food and friends in the restaurants around downtown or the West End, pop by and say hello - we love seeing our customers around town!
If your faucet is giving you problems, whether it is loose, outdated, or just will not stop running, give Benjamin Franklin Plumbing Triad a call. We will come out, take a look, and walk you through your options to get it fixed up properly.
With each of our Benjamin Franklin Plumbing locations being locally owned and operated, we live and work in the communities that we serve. We’re proud to give back to our neighbors in the best way we can – providing trustworthy plumbing services that make life easier.
We develop great relationships with our customers because:
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