Our Services
Drain Cleaning
It is all too easy to put off a slow drain until the point where it will not move water at all. Over time, pipe walls can become coated with kitchen grease, food, hair, soap residue, sediment, and other debris that restricts the flow. At Benjamin Franklin Plumbing Triad, we offer professional drain cleaning to clear stubborn blockages and keep your system in good working order.
The source of a drain issue is what matters, whether you are dealing with a single clogged fixture or several backing up at once. A clog near a sink may seem straightforward but could be symptomatic of something more in a branch or main sewer line.
We see plenty of indicators that a drain needs attention: slow drainage, gurgling sounds, water backing up into a fixture, or an unpleasant odor. If you notice any of the following, it is time to call us:
While one isolated clog is likely close to the fixture, when multiple drains are involved, the blockage is probably deeper in the system.
Bathroom and kitchen drains collect their share of different materials. Grease is particularly problematic in the kitchen; what goes down as a liquid cools on the pipe interior and forms a sticky layer to catch more debris. Eventually, the opening is so narrow that water cannot get through.
Underground, the cause can be different. Tree roots will exploit an opening in a sewer pipe and grow inside it, and older pipe materials are prone to cracking or corroding. In parts of West End and Buena Vista, you will find some very old properties, and a blockage there might need more than another go with the snake.
How we clean a drain depends on the nature of the blockage. A drain snake is fine for mechanically breaking through most clogs. For heavier deposits of sludge or grease on the pipe wall, hydro jetting with high-pressure water is an effective way to clear things out. We do not use that method on every system, however; if the piping is old or in poor condition, a plumber will want to inspect it first. The objective is to fix the problem without inflicting further damage on the pipes.
For a drain that seems to clog with regularity, a sewer camera inspection from our Triad location can show what is going on inside. We can spot root intrusion, deterioration, or cracks that are not visible from the surface. We even offer a main-line camera inspection with qualifying service to make sure a blockage has been fully dealt with. Should the camera turn up a damaged line, repair or replacement is often a better long-term answer than repeated cleanings.
You have to consider local conditions in Forsyth County. The clay soil here in the Piedmont can get compacted or saturated with rain. And while the mature trees in established neighborhoods are part of their appeal, they can be a nuisance to an aging sewer system if there is a weak connection. With summer temperatures in the 90s and winter days around 50, the wet and dry cycles take their toll on underground piping.
In the event of a major sewer backup, Winston-Salem/Forsyth County Utilities wants public sewer customers to get in touch with CityLink. They can handle the accessible part of a service line in the right-of-way, but anything on the private side is up to the property owner.
We serve Kernersville, Greensboro, High Point, and Winston-Salem, and we like the fact that we work in an area with so much character. From Old Salem to an outdoor meal at Muddy Creek Café or The Porch at West End Mill Works, there is no shortage of things to do. But when a clog will not stay put, or you have reason to think the main sewer is at fault, give Benjamin Franklin Plumbing Triad a call to set up a time for service.
With each of our Benjamin Franklin Plumbing locations being locally owned and operated, we live and work in the communities that we serve. We’re proud to give back to our neighbors in the best way we can – providing trustworthy plumbing services that make life easier.
We develop great relationships with our customers because:
Your Privacy Choices
© 2026 Benjamin Franklin Franchising SPE LLC. All Rights Reserved. 
