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Commercial Plumbing
For a commercial property in Winston-Salem, plumbing is about more than just the flow of water. Schools, warehouses, medical and retail offices, and restaurants all require systems that can stand up to the rigors of daily use without any downtime. At Benjamin Franklin Plumbing of the Triad, we provide the kind of responsive service these businesses count on for everything from planned installations and maintenance to emergency repairs.
Our aim is to put things right with minimal disruption, be it a clogged drain, a problem with the sewer line, or a fixture that has started to leak.
Each commercial site has its own set of needs. An office building might call for restroom repairs, leak detection, or a new water heater, whereas a restaurant is looking for high-use fixtures, hot water, and a way to manage grease and keep drains clear. We are also on hand for new construction and tenant upfits where complete installation and coordination with other trades is called for.
Our work covers the full spectrum: system upgrades, water supply and sewer service, as well as repair and replacement of fixtures and water heaters. We handle tankless units and other equipment where you need energy efficiency and consistent hot water.
In a commercial setting, which typically serves far more people than a home, a minor plumbing matter can escalate into an operational headache in short order. A blockage means closed restrooms; a lack of hot water interferes with food service or cleaning; a leak is a source of water damage.
The constant traffic on commercial sewer lines and drains means they are prone to clogs from paper, debris, and grease. Our professional cleaning will address the immediate obstruction, and an inspection can turn up any trouble further down the main line. For a commercial sewer with heavy buildup on the interior, we may employ hydro jetting or other mechanical methods to get the job done.
Water heaters are no different. If one is leaking or not operating efficiently, we can provide the timely service needed to prevent a sudden shutdown or an early replacement.
Plumbing in this part of the Piedmont has its particularities. In our experience here, you may still come across galvanized piping in older commercial buildings or mixed-use properties in the West End and Ardmore neighborhoods, which can take a toll on water pressure.
Then there is the public water itself. The 2025 report from Winston-Salem/Forsyth County puts the average mineral hardness at 17.5 ppm, with water coming from the Yadkin River and Salem Lake system. While that is low enough to mean less scale than in hard-water areas, the sheer volume of use in a commercial water heater or fixture still dictates routine service.
We also have to factor in the fine, clay-heavy soil typical of the Piedmont. After some prolonged rain, the ground can become saturated, so exterior drainage and buried lines around older or sloped sites are something to keep an eye on.
Any major installation, new construction, or tenant improvement will have to meet code compliance from the start. The Inspections Division of Winston-Salem/Forsyth County oversees plumbing, mechanical, and electrical work under North Carolina-adopted codes. An experienced contractor will make sure the project is organized, and avoidable delays are kept to a minimum.
You cannot put a time on a plumbing emergency. A burst line or a sewer backup can put water damage on the table and force a business to shut its doors. We are available for emergency calls 24/7, including nights and weekends. That said, a good preventive maintenance program with periodic drain and water heater service can nix many of those surprises before they happen.
We have no shortage of reasons to like working and living here. One can enjoy the history at Old Salem or have a meal on the patio at The Porch Kitchen or Cantina. As Visit Winston-Salem will tell you, with summer daytime highs running to 87 degrees, dining al fresco is practical for much of the year.
We do business with companies in Winston-Salem, Greensboro, High Point, and Kernersville. Should your operation need commercial drain cleaning, a water heater fix, sewer service, or an install, get in touch with Benjamin Franklin Plumbing of the Triad to set up an appointment.
With each of our Benjamin Franklin Plumbing locations being locally owned and operated, we live and work in the communities that we serve. We’re proud to give back to our neighbors in the best way we can – providing trustworthy plumbing services that make life easier.
We develop great relationships with our customers because:
Benjamin Franklin Plumbing® of The Triad
121 East Bodenhamer StreetLicense 22049
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