Benjamin Franklin Plumbing® of Charlotte Reviews

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    "See below RUSS GETS A 10 OUT OF A 10!" "Russ Baker, Sr was fantastic. Best, most informed plumber we’ve ever had! Absolutely focused on what was right for the customer, meaning - me!"
    - Laura Black
    "Very professional and thorough." "Tom Rea gave me excellent service. Very professional and thorough. Kim Knopp took time to explain everything in terms I could understand and answered all my questions. He gave me great customer servic ..."
    - Nancy H.
    "Great experience." "Great experience. Thorough repair and validation that everything was working correctly. The customer service over the phone for scheduling was excellent as well"
    - Leslie E.
    "Well worth it!" "Anthony came as scheduled, checked out my dishwasher and discovered that it was not a plumbing problem! Also deferred the call fee because I'm a club member. Well worth it."
    - Gail B.
    "Very Friendly!" "Russ was very friendly, polite, addressed all issues, concerns and answered all my questions"
    - Michael H.
    "he is the best technician ever!" "David S. is what I call him ....he is the best technician ever! ...He has always provided excellent service on every call . He is always friendly respectful and polite which is very hard to find nowad ..."
    - Pam W.
    "Kim and Andre were fantastic" "Kim and Andre were fantastic! No nonsense, straight to the point, and extremely knowledgeable. You could tell they both knew their craft well. Very pleased with the way they explained the process and ..."
    - Hollis H.
    "It saved me thousands."
    I was expecting a huge final bill, but I was delighted to find out that they could repair the problem instead of having to install new equipment. It saved me thousands.