Our service area map
Benjamin Franklin Plumbing® of Charlotte serves numerous areas in and around Charlotte, providing high-quality plumbing to homes and businesses throughout the region. Wherever you need us, our plumbers will always be on-time, well-equipped, and licensed to solve any plumbing problem you may be facing. Our team guarantees all our repairs, installations, and maintenance for two years after the service date, assuring our customers that we're using long-lasting solutions with highly durable parts and materials.
What makes Benjamin Franklin different from any plumber you've used is our customer service experience. Our On Time Guarantee promises that we'll be on time, or we'll pay you $5 for every minute we're late. We take punctuality seriously because respect for our customers begins with respect for their time. When we set an appointment, we keep it. All our plumbers are highly trained, licensed, and equipped with fully-stocked work vehicles, which means we're able to fix most plumbing issues on a first visit. Speak with us today to get your plumbing issues solved!
If your area is listed below, call Benjamin Franklin at (704) 802-1379 to get our Charlotte plumbers on the job. If you're not sure if we serve your neighborhood, contact us online to see if your home is in our service area.
This company was amazing from start to finish! My water heater started leaking Saturday evening, and unfortunately, it’s located in my attic. I called Benjamin Franklin Plumbing, and they were able to come out the next day to give me a free quote. Diego was the technician who came out, and he showed me exactly where the leaks were and explained what needed to be done moving forward. He gave me a fair price, and as a woman who didn’t know much about what was needed, I didn't feel taken advantage of whatsoever. The next day Caleb Griffith came out with his team and explained everything they would be doing. They spent hours installing a completely new water heater, expansion tank (which I didn't have for the old water heater), and a new pan in an attic on the second floor with horrible access and barely any room to work. They even had to cut down the old water heater to remove it because it was too large to get through the attic door. Despite the difficult working conditions, they made sure everything was done properly and went above and beyond to get the job done. I also really appreciated how careful they were with my home. They covered all the floors, including the stairs, before moving any equipment or materials, and they cleaned up everything when they were finished. I can’t say enough good things about this company and the entire experience. From the initial quote to the completed installation, everyone was professional, knowledgeable, and genuinely nice. I have already let friends, family and coworkers know about the wonderful experience I had.
Lauren was awesome. She came 20 minutes after I called Benjamin Franklin. She was on time She assessed the problem and gave us a quote. We agreed and she fixed our piping under the kitchen sink. She was courteous and she did great work and we are very happy. Thank you!!
Jordan from Benjamin Franklin Lumbing of Charlotte is very efficient and very knowledgeable. He located and ascertained the issue very quickly and scheduled the follow-up for us. Jordan is highly professional and is also a very kind gentleman. We greatly appreciated all that he did for us today.
Travis always goes above and beyond. He is extremely nice and very knowledgeable about the task he works on. We are so thankful he became part of our family two years ago replacing a water heater the week before Christmas. We call him anytime we need help!! Best Benjamin Franklin tech ever!
I needed our garbage disposal drain unclogged. A technician was here in less than two hours. Diego was phenomenal! He was knowledgeable, courteous, and he cleaned up the sink and under the cabinet. He did a great job.
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