When the residents and businesses in our local area require swift and expert plumbing services, they turn to Benjamin Franklin Plumbing® of Hickory. Our team of plumbing technicians in Hickory and surrounding communities is ready to deliver top-notch and comprehensive plumbing solutions. With our unwavering commitment to punctuality, our On Time Guarantee ensures that we'll arrive promptly, or you'll receive a $5 deduction from your bill for every minute we're late, up to a maximum of $300. This dedication to timeliness, coupled with our exceptional plumbing expertise, has made us the preferred choice for families in our community.
At Benjamin Franklin Plumbing® of Hickory we take great pride in our courteous and highly trained plumbers. Our stringent selection process involves thorough skill assessments, drug screening, and background checks, ensuring that we have the most reliable professionals on our team. Furthermore, our plumbers engage in continuous training to stay at the forefront of the latest plumbing advancements and technologies. To enhance our service efficiency, each member of our team is equipped with a fully stocked van, enabling us to resolve up to 90% of plumbing issues in a single visit. By making substantial investments in our team and their capabilities, we're better equipped to serve you.
Call (803) 766-4164] to schedule an appointment book online to save time. Request an emergency plumber from Benjamin Franklin Plumbing® of Hickory 24 hours a day!
Initially called for a sewage smell in my house that’s been going on for a long time and getting worse. During technician’s assessment he determined that our pipes were not in code and needed to be replaced. He was a hard worker and stayed on task. He did find the source of the smell and fixed it.The job took 2 days plus a 3rd day to come back to fix some of his work after inspected by his supervisor. During that visit one of the fixes unfortunately caused a gap in the tub as seen in attached picture. I’m giving a 4 star because he usually came 1.5 hours or more after the time he told us he would come. One day he didn’t come at all or call. Again, our problem was fixed and he took care of an extra request, but dependability was lacking.
Had a leak from my hot water heater line located in the attic that caused significant damage on the second level and main level. Benjamin Franklin sent out Mike England to repair my plumbing. He is very knowledgable, friendly, and can answer any questions you have. Hes quick and efficient. Gets the job done and explains step by step what he did before leaving. I've used this company 3 times now and each time, Mike England has came out to service my property. I highly reccomend Benjamin Franklin. Pricing is reasonable compared to other surrounding competitors. They call 30 minutes prior to visit and they're always on time as scheduled.
Michael England from Benjamin Frankly provided me with excellent service. Plus when ever I had a question he would use it as teaching moment to explain the pros and cons of different plumbing methods. Michael also placed all needed information onto the work he completed, if I ever find the need to call on a plumber again. The next plumber will know the history of the work that has been done. Michael also worked with my schedule and so I did not have to work my schedule around his.
My very old house needed a new Re-pipe in my crawl space, I had old pipes that kept bursting leaks. Russ with Ben Franklin Plumbing came out and did a fantastic job ! He went above and beyond and I am very happy using Benjamin Franklin Plumbing and will recommend to all my friends.
Oscar and Ben Franklin Plumbing responded to our plumbing emergency (burst pipe in the wall), quickly and professionally replacing the burst section and getting us back up and running. Kept us informed throughout the process. Highly recommend both!
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