Named Forbes' Top Ranked Plumbing Company of 2024!
If you’re dealing with any type of plumbing problem, either minor or severe, it’s essential to reach out to a professional plumber company as soon as possible for service. At Benjamin Franklin Plumbing® of Florence, our team aims to make sure you come back time and time again for any and all of your plumbing needs.
When you hire us, you can expect:
For hundreds of homeowners throughout Hartsville and the surrounding areas, Benjamin Franklin Plumbing® of Florence has become their go-to choice to handle their home’s plumbing systems. We can help your system recover from various problems and deliver the routine service needed to keep your system reliable and working at peak efficiency.
Whether you’re looking to track down the cause of those nasty smells, larger-than-life water bills, or slow-moving drains, we’re prepared to handle just about any maintenance, repair, or installation plumbing service you could need.
Our plumbers have experiencing completing all types of plumbing services:
This is just the beginning of what our team can complete in your home. Whether you’re looking for one of the above services or something not listed, reach out to our team – odds are we’ve seen it before. We have decades of combined experience troubleshooting plumbing systems to solve all types of common plumbing problems – big and small!
Not all plumbing issues are created equal. While a leaking faucet or slow-moving drain can be fixed by scheduling an appointment with one of our Hartsville plumbers, there are a handful of scenarios that require immediate help. When these occur, call our team – we’re available 24/7, 365 days a year.
We help homeowners every day and night recover from a variety of plumbing emergencies:
Our emergency plumbing services in Hartsville are backed by the same industry-leading warranties you receive during a scheduled appointment, as well as a prompt response time. Our local team is dedicated to restoring your home’s comfort and plumbing system’s reliability as soon as possible. We arrive with fully stocked trucks, ready to deliver most repairs within the same day!
Learn more about our Florence-based plumbers.
Book Now
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Kevin Ryan
This is the second time in two weeks that we’ve called these guys for a plumbing need. They came out the same day and replaced the house PRV, which also fixed at least one other plumbing leak in the house. Cam is friendly, professional, and fast. We will continue to use these guys for future Plumbing needs.
linda tippens
I was at home. The company was quick to respond and the service was great!
vince Brown
Cameron was very thorough and educated me on all my options. Excellent service.
LISA NAFFIS
Clayton and Cam are the Best ! I felt special too because the big boss came by to double check and make sure I was happy with the work being done. They answer your calls right away also. I mentioned about pipes breaking, Clayton informed me, there had been a class action lawsuit, Was an easy decision to replace All pipes, and Tankless water heater, works great! Me having a 3 story house and abundance of sinks ! They got the job done on a tight time line. They cleaned and mopped up took away all debris. Both guys were very pleasant to have in my home and I would refer them to everyone! Clayton answered my call after they left to assure me the water flow may need to be adjusted. I am so thankful for these guys!
Michael Kilbride
Friendly and very knowledgeable. I’d recommend him to anyone needing a good plumber.
Heidi S.
Kyle was fantastic. My water heater started leaking and it was about 20 years old, so it was definitely time for a replacement. Kyle arrived right on time, explained everything clearly, and answered all of my questions without rushing. The whole process was smooth and professional, and I’m very happy with the new installation and the service overall. Highly recommend!
Ronald Chappell
I am very pleased with the repair of my sewer line by Aaron Preston and his team. The bid was far below the other competition and then with the money saved I had him replace both bathtubs faucets. And still was cheaper than Bud's bid. We are happy to have Benjamin Franklin as our new plumbers
Jeanne Lafoe
Both Ilija and Dylan were great! Ilija first came as we did not have hot water. He handled that problem efficiently and then checked all 4 bathrooms, kitchen and laundry room. Ilija identified quite a number of items that needed replacement and since our home is older it was very good to be made aware of those issues. Dylan then came a couple of days later and fixed all of the problems in one day! He worked all day and did an excellent job while treating our home with respect and went above and beyond to help us. Excellent company and Ilija and Dylan both super!!
Berry C
We had a water leak; Ben Franklin responded quickly and repaired the leak on February 2, 2026. The 1st technician noticed a few other areas of concern. This being are secondary home, we thought it a good idea to have these issues addressed. We scheduled the balance of the repairs to be completed on another date. The 2nd technician repaired the balance of the issues. Both Kevin and Marshall were on time and great to interact with! We did have a stumble on the billing side, but this matter was resolved with a call to Elliott. Thank you to all!
Dan Miller
Steve was great and had more than enough expertise to assess our issue and get it quickly resolved. Had the parts needed and was professional throughout. Ben Franklin is our plumber of choice because of one great experience after another.
To keep your water heater running smoothly in Hartsville, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Hartsville home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Hartsville to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Hartsville, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Hartsville home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Hartsville often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Hartsville, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
Your Privacy Choices
© 2026 Benjamin Franklin Franchising SPE LLC. All Rights Reserved.