Matt was wonderful to work with and helped us get a water filtration system set up to take care of all the chlorine and hardness in our water. He sent a great installer out here who did a great job, got us up and running same day and left the place clean. They also swapped out my whole house shutoff valve and installed a proper ground box. Now my water doesnt reek of chlorine when I take a shower!
My wife and I were in need of an urgent repair and CJ came to fix a leaking pipe. He was professional, helpful, honest, and did great work. He did a good job communicating what the issue was and was helpful with making a decision. We both left the experience feeling he did good work and did everything he could to make sure we were happy with the outcome. No complaints only compliments. We have saved his card and will definitely be using Benjamin Franklin for future repairs.
Another great service by Randy and team. They came quick to give us estimate, put a temporary fix in, ordered part and then came back to repair. Throughout we were kept Updated.
Donn was amazing!! He was thorough and helped us solve a complex plumbing issue. He cared about coming up with the most affordable solution for us and saved us alot of money. It's clear he cares about his customers! We will never call anyone else for plumbing! Benjamin Franklin is the best!
Ira removed a broken 80-gallon water heater and stalled a new efficient 50-gallon water heater located on the 4th floor. Ira was professional and efficient. We are so happy to have hot water again!
Ira removed a broken 80-gallon water heater and stalled a new efficient 50-gallon water heater located on the 4th floor. Ira was professional and efficient. We are so happy to have hot water again!
Ira removed a broken 80-gallon water heater and stalled a new efficient 50-gallon water heater located on the 4th floor. Ira was professional and efficient. We are so happy to have hot water again!
Ira removed a broken 80-gallon water heater and stalled a new efficient 50-gallon water heater located on the 4th floor. Ira was professional and efficient. We are so happy to have hot water again!
⭐️⭐️⭐️⭐️⭐️ – A True Professional and Trusted Partner I cannot say enough good things about Jose from Benjamin Franklin Plumbing. From the moment he arrived, Jose was courteous, knowledgeable, and laser-focused on solving our hot water issue. He not only installed our new Stiebel Eltron tankless water heater flawlessly, but he also took the time to explain every detail of the system and ensured everything was operating safely and efficiently before he left. What truly sets Jose apart, however, is that he didn’t stop with plumbing. After listening to our concerns about high energy bills and electrical strain, he connected us with his broader team of trusted professionals across the Mister Sparky, One Hour Heating and Air, and Service Minds network. Because of Jose, we were able to quickly assess and upgrade our outdated electrical system, replace inefficient HVAC components, and get on track for a smooth solar installation next month. He didn’t just fix a water heater—he helped orchestrate a complete home efficiency transformation. Jose is not just a plumber—he’s a problem solver, an educator, and a true ambassador for customer care. We are so grateful to him and will be recommending Benjamin Franklin Plumbing to everyone we know. Thank you, Jose! Your work has made our forever home safer, smarter, and more sustainable.
Nick was very friendly and helpful with not only explaining what he was doing but with any questions I had.. he was very patient
