Connect With Benjamin Franklin Plumbing® of Wilmington DE
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Benjamin Franklin Plumbing never does just the bare minimum on a plumbing job. Our Wilmington plumbers hold ourselves to the highest standards in the industry. Our team of skilled plumbers continually receive training, so we’re always up-to-date with the latest industry practices. There’s no job too complicated for our plumbers. Whether you need a drain unclogged or have to stop a pipe from flooding your home, we’re ready to help!
Our Wilmington plumbing company offers emergency plumbing repairs. To earn your trust, all our plumbers are background checked and drug-screened. We proudly serve residents in Wilmington, Bear, Smyrna, Dover, Middletown, New Castle, Elkton, Glasgow and the surrounding communities.
We are proud to be backed and trusted by Google as a part of their Local Service Ads program.
Sean was fantastic!! He discovered the issue right away, explained exactly what he was doing and resolved the issue. As a new homeowner I learned a good bit and appreciated his expertise.
Good afternoon. I sincerely apologize for the late response to the service we received by Shaun S and his young assistant last Friday, 03-14-25. We could not be more pleased and have already recommended Benjamin Franklin Plumbing to associates. The service we received was timely, professional, and excellent. Thank you so much!
As a whole, we were a bit disappointed with how our most recent call was handled. We called Saturday 6/28 to get at tech out for a leaky toilet valve. The dispatcher told us we could either have someone come out the following day (Sunday 6/29) for an emergency fee or wait until Monday for their standard fee. Knowing that the leak was bad, we informed the dispatcher on that first phone call we would like to go with Sunday 6/29. After we hung up, I received a text with the timeframe of 8am - 12pm. We changed our plans for Sunday morning and made sure we were home in that timeframe. By 12:30pm on Sunday, we had not heard anything. I called back to see the status. The dispatcher was very apologetic and stated that we should not have received a timeframe at all since it was an emergency request. She was able to provide me a general timeframe for when our tech would be out and even followed up via call, which I appreciated. Our tech, Forrest, was professional, very quick with fixing our issue, and provided us with a small discount for the inconvenience; however, it sounded like there was some inaccurate information was put on our profile stating that we tried to adjust our time from Monday to Sunday which caused the auto-text with the timeframe, which was not true. We are still a bit frustrated by the whole thing knowing that we had to spend the full day waiting for our tech on top of spending money on a plumbing repair.
Same day service. Matt was friendly and professional. Communication was fantastic from first call to service completion. First time using Benjamin Franklin, will definitely not be the last. Highly recommend!
Super attentive to details, very thorough. Very nice and explained things. Job took a little longer than expected but he saw it thru and still completed in a day which I greatly appreciated.
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Austin Grabowski
Plumbing Apprentice
Austin is a certified apprentice with Benjamin Franklin and is in his 4th year of adult education to obtain his Journeyman's license in plumbing! While Austin is not at work he enjoys working on cars and spending time with his family and girlfriend.
Charlie Patchell
Service Technician
Charlie has been a plumber/ pipe fitter for 15 years! He has special skills in residential, commercial and industrial plumbing as well as many other construction and automotive trade skills. Charlie enjoys spending time with his family and helping his son restore late model cars.
Forrest Grant
Service Technician
Forrest has been with Benjamin Franklin for 5 years but has been doing plumbing for 15 years total! He enjoys spending time with his kids and family, as well as building things in his spare time.
Matt Gummel
Service Technician
Matt has been doing plumbing for 4 years and in his free time when he is not hard at work, he enjoys working on his trucks and going hunting!
Sean Garrett
Drain Technician
Sean has been doing plumbing for 6 years and in his free time he likes to play sports and play video games!
Sean McDonough
Drain Technician
Sean has been with Benjamin Franklin for 3 years and has been doing plumbing for nearly 10 years! He enjoys spending time with his family and riding his Harley.
