Connect With Benjamin Franklin Plumbing® of West Richmond
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At Benjamin Franklin Plumbing® of West Richmond, we’ve spent the last few decades earning the trust of Midlothian, Richmond and the surrounding communities. Our plumbers are expertly trained, highly skilled, and outfitted with the tools needed to provide the best plumbing repairs in West Richmond. We have a simple mission at Benjamin Franklin Plumbing® of West Richmond: treat every customer with respect and do every job with integrity. We’re proud to say that we’ve been living out our mission since the day we opened our door. Whether you need emergency plumbing repairs or routine maintenance, our team is standing by to help.
We offer our reliable plumbing repair and installation services to residents in Richmond, Midlothian, Laurel, Tuckahoe, Bon Air, Woodlake, Bensley, Lakeside and nearby areas.
Call us for 24-hour emergency plumbers in Greater Richmond.
Excellent in every respect!
Matt was a pleasure to have as my water filter installer. He took his time on the install and explained step by step on the installation procedure. He is a top notch technician. The job came out great. I am very pleased with the installation.
A well-intentioned neighbor removed a stuck water hose from my front yard faucet and broke the water pipe in the process. He repaired the break with a shark-bite fitting, which worked for a few hours but started leaking. Well-intentions notwithstanding, I recognized I needed a professional and called Benjamin Franklin. Micah Moore arrived at the appointment time, assessed the damage, and made the repair: he removed the fitting, welded the pipe and installed a new faucet. Micah is skilled, knowledgeable, and personable. He made time to answer my questions and made me feel confident the repair would hold. It was a great experience and as an ancillary bonus, I learned about PVC vs poly and metal pipes and water pressure! Highly recommend.
I had a wonderful experience! Their customer service was friendly and professional and they quickly scheduled my appointment. The plumber was knowledgeable, respectful, and explained everything clearly. The work was done efficiently with no hidden fees, making it a truly excellent service. I highly recommend them and will definitely use them again!
Delta faucet hose was leaking and Seth creatively made it work while Delta sent us a new faucet. He was ready to put it in as soon as we got it. Great, friendly service
I had an incredible experience with Benjamin Franklin Plumbing. From the moment I called, their customer service was friendly, professional, and prompt. They showed up exactly when they said they would (which is rare these days!), and the plumber was knowledgeable, respectful, and clearly skilled at what he does. He took the time to explain everything to me, made sure I understood the problem and the solution, and got the job done efficiently. Not only was the work done right the first time, but he also left the area cleaner than he found it — which I really appreciated! It’s hard to find a company that truly values its customers and stands by its work, but Benjamin Franklin Plumbing exceeded my expectations. I highly recommend them to anyone needing plumbing help — they’re reliable, honest, and simply the best!
Shawn was great. Polite, kind, and very good at keeping me updated. He did a great job and left the area nice clean.
Scott did a great job of diagnosing and curing my AC problem. Tim likewise did a stellar job of installing my smart thermostat, walking me through the ap and making doubly sure everything was working correctly. Very impressed with knowledge and efficiency of both. Our new favorite HVAC group.
Benjamin Franklin Plumbing is without a doubt the best company I’ve ever worked with for home repairs. Their team members are prompt, courteous, knowledgeable, and respectful of your home and property. They explain what they’re doing and how you can help prevent problems from occurring so there won’t be future visits. I don’t think you’ll ever go wrong working with Ben Franklin Plumbing.
We can’t say enough good things about Chris! Replacing our hot water heater ended up being more complicated than a simple tank swap, but Chris went above and beyond. He took the time to figure out exactly what needed to be done, gave us multiple options, and worked hard to get it all finished surprisingly fast. Not only is he extremely knowledgeable, but he also took the time to explain safety info and answer all our questions thoroughly. On top of that, he was just a genuinely great person to have in our home—friendly, personable, and respectful. He was so sweet to our 8-year-old daughter (and even joked back with her!) and was kind to our dogs too, even though they were gated away. Little things like that really meant a lot to us. If you’re looking for someone who knows their stuff and truly cares about their work and the people they’re helping, we highly recommend Chris.
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
