In our new home the water softener did not appear to be working. The plumber from Ben Franklin found the plumbing lines were reversed. He corrected the problem and now it works properly. We found David to be highly professional and personable and we would highly recommend Ben Franklin Plumbing
They were terrific! Turned up on time and quickly identified the issue - Ethan was back on Monday to do the job - was a long sewer pipe that had been replaced but never removed - it was rusted out and fouling the air in the basement- the work was quick and efficient at a fair price - I recommend them to everyone! Thank you Ethan
Elid totally resolved our problem (leaking toilet) in a timely and professional manner. He identified the need to replace both mechanical parts inside the tank and the wax seal at the flange. It was a great relief to have this work completed after three days of having water in the bathroom floor. Thank you, Elid! You are an outstanding representative for Benjamin Franklin Plumbing.
I’ve had Benjamin Franklin Plumbing out to my rental property a handful of times over the last six months, and they have consistently been fantastic to work with. Every technician who has come out has been prompt, kind, and professional. Our most recent technician, Justin, was great to work with. He was extremely patient, walked me through troubleshooting and helped me understand the most practical and cost-effective ways to address the issue. Highly recommended!
Anton arrived on time and did a great job. Explained the issue and my options and was able to resolve the issue, same day. Much appreciated and his professionalism and his colleague that came along as well. Thank you so much.
⭐⭐⭐⭐⭐ Excellent service from Benjamin Franklin Plumbing! They were fast, efficient, and professional from start to finish. The customer service was outstanding, and the entire experience was smooth and hassle-free. It’s refreshing to work with a company that values its customers and provides such prompt, reliable service. Highly recommend Benjamin Franklin Plumbing!
Five stars aren’t enough! I can’t recommend Benjamin Franklin Plumbing of Savannah Metro highly enough. The team was professional, friendly, and made the entire experience easy and stress-free. I truly appreciated the care, communication, and attention to detail. It’s refreshing to work with a company that makes you feel valued and takes pride in its work. They’ve definitely earned my recommendation! Thank you for such outstanding service!
Brian from Benjamin Franklin Plumbing was fantastic! This was my first time taking advantage of the free annual plumbing checkup included in our plan, and I'm so glad I did. Brian was incredibly nice, courteous, and respectful throughout the visit. He took the time to thoroughly check everything, did a great job, and made the whole experience easy and pleasant. It's always refreshing to have someone come into your home who is genuinely friendly and takes pride in their work. Thank you, Brian! Excellent service all around!
The plumbers in this job were extremely professional in their work and explanation of the procedures used to repair the toilet. Also the piece of pipe with the shutoff valve was expertly replaced. Everything that was done was thoroughly explained to our complete understanding. We are very satisfied with the work done on our home. The next time we are in need of a plumber, we will be happy to ask for this individual. Thanks again for the wonderful job with the plumbing job on our home. It was a great joy and a wonderful experience to have this job done by you. 1
Great experience! Aaron and his assistant were polite and professional. I was impressed with Aaron’s attention to detail. My entire plumbing system has been replaced and upgraded. The final product looks amazing. Thank you
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