Connect With Benjamin Franklin Plumbing® of North Metro
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Worry-free plumbing from our
At Benjamin Franklin Plumbing® of North Metro, we care about your convenience. We know what plumbing issues are inconvenient you and your family, so we use our expertise to help you. We provide homeowners and businesses with fast and reliable plumbing services. We don’t consider our job done until you’re happy with our services, so we back up our work with a 100% customer satisfaction.
Our plumbers serve residents in Andover, White Bear Lake, Lino Lakes, Forest Lake, Hugo, Ham Lake, and other local cities. If there's any delay, it's you we pay!
Contact Benjamin Franklin Plumbing® of North Metro online or call us at (651) 400-8590!
We found our hot water tank to be leaking and no hot water and we needed a replacement ASAP. Looked into a few companies in Medina and Benjamin Franklin seemed to have the best reviews and customer experience, so we gave them a call at noon on a Saturday. They were able to send out a tech, Mike P, same day and he came to our house at 5 pm. Explained Mike the situation of the tank and additionally a few other plumbing issues that we were experiencing. Mike was able to replace the hot water tank and haul out the old one in 3 hours, on the same evening! Would definitely recommend Mike P and Benjamin Franklin when you are in dire straits with a plumbing situation. Mike P also gave us some recommendations of other issues we have and general tips to keep our plumbing system and water tank cleaner and longer lasting. We will be reaching to BF and Mike for any future plumbing needs!!
Jeff, Kaden, and Shawn from B. F. Plumbing of Delmarva have done a most amazing job on setting up my new water filtration system, as well as, with the installation of new bathroom toilets and table tops. The team is totally professional as they are highly skilled and thoughtful ... answering any and all questions and letting me know all the steps beforehand. Thanks! 🕊
Luke was fantastic! He was professional, prompt, very knowledgeable and friendly. He went out of his way to explain what needed to be done in a manner we could understand. We were very impressed with work and professionalism. Definitely would work with Benjamin Franklin Plumbing again!!
⭐️⭐️⭐️⭐️⭐️ I had a great experience with Frank from Benjamin Franklin Plumbing. He installed a Moen fixture for me and did an excellent job. Frank was professional, knowledgeable, and made sure everything was working perfectly before he left. He explained the installation clearly and took the time to answer my questions. The quality of his work really stood out, and I appreciate how efficient and courteous he was. I would definitely recommend Frank and Benjamin Franklin Plumbing to anyone in need of reliable plumbing service.
Tom Louchren is a fantastic, friendly and knowledgeable plumber. If your pipes are clogged or you are in need of another plumbing service, he's your man. I cannot recommend his services enough! I can also give Tom props for being an incredible, helpful salesman. He hooked my wife and I up with an amazing financing setup to pay off a replacement pipe from our house to the septic tank. And unlike some service companies. Benjamin Franklin Plumbing uses an actual financing company you can trust, and not some dumb bank pushing a credit card.
We had service from Benjamin Franklin and could not be more pleased. They are honest decent people which is hard to find in the plumbing industry. A++ For sure using them in the future. Thanks Guys!
Mike England was our plumbing tech from Benjamin Franklin Plumbing. He listened to our concerns about our plumbing situation and offered several solutions with estimates for each one. He was knowledgeable, on time and made sure we understood what was being done and how long it would take. We would definitely use Benjamin Franklin Plumbing again. Note: We had a water pressure regulator replaced and a smart water shut off valve installed.
We had a great experience with Christian from Benjamin Franklin Plumbing. With the way our house was built, the usual spot for a filtration system wasn’t an ideal option, but Christian came up with a solution that worked perfectly. He was very friendly, transparent, and made the whole process easy. We’ve used Benjamin Franklin for a whole-home water filtration system at our previous home and have always been happy with their service. They’re consistently reliable and professional!
I called the office at 7:30am with no hot water. They answered and Mickey came to assess my heater by 10am. It was 27 years old Hot water heater from 1998 😳 It was time. He was very professional and helpful. He gave me the quote, I paid 50% and then Scott and Dave came later and installed it in the afternoon. They worked hard since it was an attic unit. The new unit got a dent but should not effect it’s functions. I was glad Benjamin Franklin plumbing were prompt and professional.
In preparation for a home listing, we needed plumbing work done and received four different quotes. We decided on Benjamin Franklin Plumbing, and I’m so glad we did. They came in at a competitive rate and were able to start the project right away. There were quite a few items on our list, including replacing the water heater and several faucets. Eddie Marquez was absolutely amazing—he not only addressed everything on our list but also went above and beyond by checking the rest of the home’s plumbing to ensure everything was in good working order. Since this was a 1910 home, some of the faucets were special orders, and he took the extra time to make sure those were handled correctly. His communication throughout the process was excellent, keeping me updated every step of the way. He was professional, reliable, and worked with true integrity. I would highly recommend Eddy Gerardo at Benjamin Franklin Plumbing and have already added him to my trusted resource list. If you’re looking for a plumber who is thorough, trustworthy, and genuinely cares about the quality of their work, Benjamin Franklin Plumbing is the way to go. Five stars all the way! 🌟🌟🌟🌟🌟
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Mike M.
Master Plumber & General Manager
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: 22 years
Education/Certifications: Licensed Master Plumber, Well License, Farmer
With 22 years of experience at Benjamin Franklin Plumbing, Mike is known for his integrity, strong work ethic, and dedication to doing the job right. He holds a Master Plumber license and a Well License, and has proudly owned and operated a local business since 1989. Bringing the reliability and determination of a farmer to his trade, he consistently delivers quality service to every customer.
What I like most about my job:
"Every day is a new adventure of solving problems."
Outside of Work:
Mike is an avid golfer. Outdoors is in his blood—he has a deep love for nature and enjoys spending as much time outside as possible.
Fun Fact:
He’s just as handy in the garden as he is with a wrench!
Joe A.
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 15 years
Education/Certifications: Registered Plumber
With over 15 years of experience at Benjamin Franklin Plumbing, Joe has honed his skills and knowledge to become a trusted expert in the plumbing field. His wealth of experience ensures he approaches each project with efficiency and attention to detail, delivering reliable service to every customer.
What I like most about my job:
"I’ve always enjoyed working with my hands and building things. Plumbing lets me do that every day while helping people at the same time—it’s a win-win."
Outside of Work:
Joe enjoys spending time at his cabin and visiting with his son’s family, cherishing the opportunity to unwind and make lasting memories
Wesley
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Registered Plumber
Wesley has been a valuable member of the Benjamin Franklin Plumbing team for over three years. As a plumber, he brings skill, focus, and a strong commitment to quality workmanship on every job. Whether it's a routine service call or a complex repair, Wesley is always ready to get the job done right.
What I like most about my job:
"I like being able to solve problems for people and bring peace of mind to their homes. Plumbing issues can be stressful, and it's rewarding to be the one who can fix it and make their day better."
Outside of Work:
Wesley is an avid outdoorsman who enjoys golfing, fishing, and hunting in his free time.
Brandon
Service Plumber
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Registered Plumber
Brandon has been part of the Benjamin Franklin Plumbing team for over three years. As a registered plumber, he approaches every job with precision, care, and a focus on delivering excellent service. Whether he's tackling a repair or working on an installation, Brandon is committed to getting the job done right the first time.
What I like most about my job:
"I like seeing the results of my work and knowing I made someone’s day easier by fixing a problem they couldn’t solve on their own."
Outside of Work:
When he's not out in the field, Brandon enjoys golfing, fishing, and playing poker. He loves a good challenge—on the job and at the card table!
Brian
Office Assistant
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 8 years
Brian has been an essential part of the Benjamin Franklin Plumbing team for over 8 years, offering valuable experience and dedication to every project he works on. Known for his strong work ethic and positive attitude, Brian is proud to be part of a company that values its employees.
What I like most about my job:
"Good company to work for."
Outside of Work:
Brian enjoys spending time outdoors, traveling, and hanging out with friends. He values his downtime and enjoys making the most of it.
Fun Fact:
Brian is a proud grandfather and is excited to welcome another grandchild into the family soon!
Kim
Warehouse Manager
Residence/Hometown: North Branch (Born & Raised in St. Paul)
Years with Benjamin Franklin Plumbing: 6 years
Education/Certifications: Business College
Kim has been with Benjamin Franklin Plumbing for 6 years and currently serves as the Warehouse Manager. With a background in business and a keen eye for organization, she keeps everything running smoothly behind the scenes, ensuring the team has the right tools and supplies to succeed.
What I like most about my job:
"I enjoy the variety in my work and the great team I get to collaborate with every day."
Outside of Work:
Kim is active in her church and enjoys hobbies like crocheting, sewing, and spending time outdoors.
Fun Fact:
Kim is a proud owner of 18 pairs of “limited edition” Crocs (and counting!). She’s also the proud owner of the shop dog, Lucy, who brings joy to everyone at work.
Jenelle
Office Manager
Residence/Hometown: Rush City (Born in Bozeman, MT)
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Bachelor’s Degree
Jenelle has been with Benjamin Franklin Plumbing for over 3 years, bringing her organizational and marketing skills to the team. She plays a key role in supporting daily operations and ensuring that the company runs smoothly. With a passion for helping both customers and her team, Jenelle thrives in her role and is dedicated to making sure everything is in order.
What I like most about my job:
"I enjoy the opportunity to network with industry professionals, build relationships with clients, and create valuable connections that help our company grow."
Outside of Work:
Jenelle loves spending time at home with her boyfriend, son, and two kittens. Together, they enjoy bonfires, camping, exploring state and national parks, attending concerts, thrift shopping, and watching her son’s baseball games.
Fun Fact:
Jenelle is a houseplant enthusiast, with 18 plants at the office and a “jungle” of over 50 pots at home!
