Connect With Benjamin Franklin Plumbing® of North Metro
*All fields are required*
Worry-free plumbing from our
At Benjamin Franklin Plumbing® of North Metro, we care about your convenience. We know what plumbing issues are inconvenient you and your family, so we use our expertise to help you. We provide homeowners and businesses with fast and reliable plumbing services. We don’t consider our job done until you’re happy with our services, so we back up our work with a 100% customer satisfaction.
Our plumbers serve residents in Andover, White Bear Lake, Lino Lakes, Forest Lake, Hugo, Ham Lake, and other local cities. If there's any delay, it's you we pay!
Contact Benjamin Franklin Plumbing® of North Metro online or call us at (651) 400-8590!
Had an issue that I couldn’t resolve myself so called Benjamin Franklin plumbing last minute. They sent Chase out late at night since family and I were leaving for vacation the next morning.Even after working an extremely long day, he was poised professional, and got the Job done quickly and efficiently. He walked me through everything before he got started gave me options and after he was finished, walked me through and showed me what he had done. He was very professional, awesome guy and a good worker. Wish it wasn’t expensive as it was but overall satisfied with the job done.
I made an appointment with Benjamin Franklin Plumbing for a intermittent very strong odor coming from laundry room / basement recreation room area the past couple weeks. Nicholas arrived on time and was very professional. Needless to say when he arrived the odor was not present at all so it was not an obvious fix. He trouble shooted and looked at all possibilities. He saw the open sink pipe without a cap ( we just removed the sink 2 weeks ago for renovations and have not installed a new sink yet ) Bingo! He then installed the cap . I will definitely call Benjamin Franklin Plumbing again for future plumbing needs.
We recently had a water leak in our garage ceiling, and Bryson Jones came out to diagnose the issue. He quickly identified the cause of the leak and explained everything clearly. He was very knowledgeable and even offered additional tips on how we can improve our home’s plumbing overall. Bryson was professional, easy to work with, and had the job handled in no time. We truly appreciate his expertise and the quality service he provided. Highly recommend him for a job well done! Shirley Thomas
Hello, to anyone in need, this Co comes thru for its customers no matter the hour. John was our savior. Only 2 toilets n handicapped husband, both of them down. Johne was very nice , polite, reassuring, helpful, just can't say enough. Was here til 730 pm and completely cleaned up very well. Thank you John and he checked my dishwasher that quit. He was awesome🙃🙏
Daniel and Karl did a good job and their customer service was good. They were very personable. The prices at Ben Franklin seem on the higher end I think they charged accordingly to what the company prices that are set. Five stars for Daniel and Karl but four stars because of cost.
Thanks for responding in a timely manner. Joshua was great. He told me about the process, answered my questions, even helped me clear the way to the back door to get the heater downstairs. And now the heater happily sits in the basement making hot water!
Our water softener wasn’t working and started leaking. I called Benjamin Franklin and Oakly came out within a few hours. He stopped the leak and went over our options. We decided on a new water softener. He had it installed 2 days later. He was very friendly and patiently explained everything. He knew what he was doing and worked very efficiently! I would definitely recommend using Oakly Zink from Benjamin Franklin plumbing.
Jorel was amazing… He is very professional and took his time.making sure everything was working properly before he left.. I highly recommend him for any and all plumbing needs.. super nice, as well
First time I met Wayne was 2years ago my home had sewage issues. Wayne came by to deal with the issue He then became my best ftiend, and my go-to-plummer. I appreciate the patience he takes to explain things to me. I would highy recommend Wayne. Even my neighbors use him.
I REALLY appreciate Juan 1 and Juan 2. Both were very knowledgeable, patient, polite, and ACTIVE Listeners. They took pride in helping us resolve the issue. They provided the maybe and the worst case scenario. Mr. Scott came with them the next day and he is amazing and a patient supervisor. He lead by example and it shows. You have three awesome employees on your team. Thank you and God bless!
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Mike M.
Master Plumber & General Manager
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: 22 years
Education/Certifications: Licensed Master Plumber, Well License, Farmer
With 22 years of experience at Benjamin Franklin Plumbing, Mike is known for his integrity, strong work ethic, and dedication to doing the job right. He holds a Master Plumber license and a Well License, and has proudly owned and operated a local business since 1989. Bringing the reliability and determination of a farmer to his trade, he consistently delivers quality service to every customer.
What I like most about my job:
"Every day is a new adventure of solving problems."
Outside of Work:
Mike is an avid golfer. Outdoors is in his blood—he has a deep love for nature and enjoys spending as much time outside as possible.
Fun Fact:
He’s just as handy in the garden as he is with a wrench!
Joe A.
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 15 years
Education/Certifications: Registered Plumber
With over 15 years of experience at Benjamin Franklin Plumbing, Joe has honed his skills and knowledge to become a trusted expert in the plumbing field. His wealth of experience ensures he approaches each project with efficiency and attention to detail, delivering reliable service to every customer.
What I like most about my job:
"I’ve always enjoyed working with my hands and building things. Plumbing lets me do that every day while helping people at the same time—it’s a win-win."
Outside of Work:
Joe enjoys spending time at his cabin and visiting with his son’s family, cherishing the opportunity to unwind and make lasting memories
Wesley
Service Plumber
Residence/Hometown: Isanti
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Registered Plumber
Wesley has been a valuable member of the Benjamin Franklin Plumbing team for over three years. As a plumber, he brings skill, focus, and a strong commitment to quality workmanship on every job. Whether it's a routine service call or a complex repair, Wesley is always ready to get the job done right.
What I like most about my job:
"I like being able to solve problems for people and bring peace of mind to their homes. Plumbing issues can be stressful, and it's rewarding to be the one who can fix it and make their day better."
Outside of Work:
Wesley is an avid outdoorsman who enjoys golfing, fishing, and hunting in his free time.
Brandon
Service Plumber
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Registered Plumber
Brandon has been part of the Benjamin Franklin Plumbing team for over three years. As a registered plumber, he approaches every job with precision, care, and a focus on delivering excellent service. Whether he's tackling a repair or working on an installation, Brandon is committed to getting the job done right the first time.
What I like most about my job:
"I like seeing the results of my work and knowing I made someone’s day easier by fixing a problem they couldn’t solve on their own."
Outside of Work:
When he's not out in the field, Brandon enjoys golfing, fishing, and playing poker. He loves a good challenge—on the job and at the card table!
Brian
Office Assistant
Residence/Hometown: North Branch
Years with Benjamin Franklin Plumbing: Over 8 years
Brian has been an essential part of the Benjamin Franklin Plumbing team for over 8 years, offering valuable experience and dedication to every project he works on. Known for his strong work ethic and positive attitude, Brian is proud to be part of a company that values its employees.
What I like most about my job:
"Good company to work for."
Outside of Work:
Brian enjoys spending time outdoors, traveling, and hanging out with friends. He values his downtime and enjoys making the most of it.
Fun Fact:
Brian is a proud grandfather and is excited to welcome another grandchild into the family soon!
Kim
Warehouse Manager
Residence/Hometown: North Branch (Born & Raised in St. Paul)
Years with Benjamin Franklin Plumbing: 6 years
Education/Certifications: Business College
Kim has been with Benjamin Franklin Plumbing for 6 years and currently serves as the Warehouse Manager. With a background in business and a keen eye for organization, she keeps everything running smoothly behind the scenes, ensuring the team has the right tools and supplies to succeed.
What I like most about my job:
"I enjoy the variety in my work and the great team I get to collaborate with every day."
Outside of Work:
Kim is active in her church and enjoys hobbies like crocheting, sewing, and spending time outdoors.
Fun Fact:
Kim is a proud owner of 18 pairs of “limited edition” Crocs (and counting!). She’s also the proud owner of the shop dog, Lucy, who brings joy to everyone at work.
Jenelle
Office Manager
Residence/Hometown: Rush City (Born in Bozeman, MT)
Years with Benjamin Franklin Plumbing: Over 3 years
Education/Certifications: Bachelor’s Degree
Jenelle has been with Benjamin Franklin Plumbing for over 3 years, bringing her organizational and marketing skills to the team. She plays a key role in supporting daily operations and ensuring that the company runs smoothly. With a passion for helping both customers and her team, Jenelle thrives in her role and is dedicated to making sure everything is in order.
What I like most about my job:
"I enjoy the opportunity to network with industry professionals, build relationships with clients, and create valuable connections that help our company grow."
Outside of Work:
Jenelle loves spending time at home with her fiance, son, and two cats. Together, they enjoy bonfires, camping, exploring state and national parks, attending concerts, thrift shopping, and watching her son’s baseball games.
Fun Fact:
Jenelle is a houseplant enthusiast, with 31 plants at the office and a “jungle” of over 50 pots at home!
Your Privacy Choices
© 2025 Benjamin Franklin Franchising SPE LLC. All Rights Reserved. 
