About Benjamin Franklin Plumbing® of Melbourne
The Punctual Plumber in Melbourne, FL
As a locally owned company wrapped in a national brand, Benjamin Franklin Plumbing® of Melbourne gives our customers the best of both worlds. We have the availability and accountability of a local company—after all, our owner is a member of the community. However, we also have the supplies, tools, resources, and commitment to excellence of a national company. The result is the best customer experience in all of the plumbing industry.
What sets us apart is our commitment to living out our values. Our code of ethics shapes everything we do, from our business practices to our hiring philosophy. We are committed to, among other things, excellence in everything we do, honesty, integrity, and service. These values are why we offer upfront prices, guarantee all parts and labor for two years, and clean up after ourselves after every project.
"If There's Any Delay, It's You We Pay!"™
One of our values as a plumbing company in Melbourne is "accountability." Accountability means our customers have more control over their repairs or installations. It also means they have more power if they're less than 100% satisfied with how it goes. Accountability builds trust. We hold ourselves accountable to our customers with our two guarantees: our On Time Guarantee and our UWIN Guarantee. Both guarantees ensure a swift, high-quality, and stress-free experience.
Our On Time Guarantee is why they call us "The Punctual Plumbers." We promise to be on time, or we'll pay $5 for every minute we're late. Our UWIN Guarantee is a third-party guarantee that means we'll stand behind our parts, labor, and craftsmanship for two years past the service date. It ensures that we use long-lasting solutions and high-quality materials for every job.
Speak with us at (321) 732-6524 to schedule your appointment! We're available 24/7 for emergency plumbing requests in Melbourne, Palm Bay and beyond, so call us any time for help.