"They got to work without delay"
The two guys that came to my home were professional from start to finish. They explained every step to me and showed me the cost of the job. They got to work without delay and was in and out in a short time.
- William C.
"They clearly explained the different options for service"
They clearly explained the different options for service and the associated costs, and offered discounts and a coupon for next time.
- Diane L.
"On time, courteous. No extra charge for an expedited appointment."
On time, courteous. No extra charge for an expedited appointment.
- Gary J.
"Handled the call quickly and professionally."
The company called and scheduled service for 8-10 AM. The office called to keep me informed of the serviceman’s arrival time. Serviceman arrived at 8:30. Handled the call quickly and professionally.
"The perfect job done right"
The service was immediate and the service technician could not have been any nicer. Once the job was done the bathroom even looked cleaner than it had before he arrived.
"The technician was friendly and efficient"
The technician was friendly and efficient. He explained my options and let me decide. I would choose Benjamin Franklin plumbing again.
- Tessia R.
"Prompt, professional, courteous"
They are always prompt, professional, courteous, and always take care of the problem. On top of that, they always guarantee our satisfaction. We are extremely satisfied with them and their service!
"Response was quick. Great all the way around."
Response was quick. They replaced a worn-out disposal and reconfigured the plumbing so that the backup from running the dishwasher was minimized. Great all the way around.
"Prompt, courteous, knowledgeable"
Prompt, courteous, knowledgeable. They couldn’t make the original appointment and scheduled for the next day and gave me an extra $50 credit. Not many businesses will do that.