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When you need plumbing repair services in the Florence area, they turn to Benjamin Franklin Plumbing® of Florence. Our team provides the highest quality Florence plumbing repair, installation, and maintenance services. Whether you need to have a clogged drain cleared or want a top-of-the-line water heater installed, we’re the Florence plumbing company to call!
Besides handling any Florence plumbing repair or installation, we also provide maintenance services. With regular plumbing maintenance, you’ll have the peace of mind that an expert is examining your plumbing system for minor problems that can turn into major issues. Consistent maintenance will also help you plumbing work as efficiently as possible!
At Benjamin Franklin Plumbing® of Florence, we’re proud of the service we provide and are happy to back our promises with some of the best guarantees in the business. We promise that we won’t make you wait all day for your appointment because we know you have better things to do. Then, we back every aspect of our work with a 100% satisfaction guarantee. If anything isn’t right with your Florence plumbing service, we’ll make it right at no cost.
Bennie was very professional and very helpful in explaining how to solve our problems. We had leaks and water heating issues. The pipes were replaced, new box installed for the washing machine, but the best thing he did for us was installing a water heater pump that circulates the hot water in the house! We no longer have to wait 20/30 minutes for the water to heat up to take a shower! We turn the hot water on and it’s actually hot! Yay! Thank you Bennie for recommending the water heater installation, it’s the best Christmas gift we could ever ask for.
Patrick Locklear was very professional, considerate of our home (wore shoes covers), offered to help clean up water from burst pipe. I'm disappointed in the Field manager Ronnie Lee, he gave my mother his card and if she have any more problems to call him. Of course we called him multiple times and he never returned our call. But when Patrick called him he responded to his call. Mr.Lee and the first technician (Michael) admitted it could've been done better the first time but said it should work. Of course it didn't work and my 78 year old mother place flooded again for the third time. Before Patrick started the repairs, he tells us, if something happens to the repairs again the 2 year warranty maybe voided unless we let them re-pipe the entire house. This may cause over $9,000. Imagine how that made my 78 years old mother felt. Mr. Ronnie Lee, please do better when looking out for your customers.
Our Technician David was Amazing! He showed up on time. He was friendly. The Saints should know about this company, he treated us with respect, grace, and kindness. We’re definitely using this company again. Would recommend to Churches, Business Owners, Homeowners, any other property that needs a plumber or sewer work done. 5 stars ⭐️
After hour standby call. Bennie Wilson was great. He let us know he was on the way, He was very knowledgeable, polite, explained the problem that is causing the constant reoccurring issue and how we can get it stopped. Gave us a quote for the possible repair work. This is the second time using BF. We have been very please with their professional work, time frame of work, help out in emergencies. We will continue to call them for any of our plumbing needs. Thank you Bennie and the BF company. Yall are great.
Joel did an amazing and very professional job! He provided a very thorough and clear estimate and explained exactly what needed to be done. He was able to get me scheduled in a timely manner and even offered me a less expensive option. I would highly recommend his services!
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