Mr. Jeff / supervisor and Patrick arrived earlier than planned. Most professional and presented we are here to help and fix what is needed; our pleasure to have you as a customer! They came prepared to service our CSI water treatment system that had been unattended for 2 years; our doing not BF. I was most pleased that Mr. Jeff had reviewed our history on file and was up to speed on our setup. They were thorough and explained steps they were taking to correct and service the system for efficiency. Anxious to know we were satisfied with their service. I was thrilled to have them back in my camp. This initial visit was pricey…however I had dropped the maintenance contract. The service contract for maintenance going forward is most attractive. I’m a happy customer . Thanks Mr. Jeff & Patrick…great to meet you and thanks for your patience and time and attention to satisfy us. ..AND mostly as I can not say enough of how much I appreciate your Kyle!!!!! Thanks Kyle..you have always been there for us!!!

Tyler did an excellent job. I am sometimes skeptical about hiring contractors because of some past bad experiences. That is not the case with Benjamin Franklin. I would highly recommend Tyler for any job. As a matter of fact, I had him do an estimate for another job I want done. This was an excellent experience I trust him to do a great job.

Our water heater went up on July 3rd, and Patrick was out there that afternoon to assess and give us a game plan. He came out again the Saturday the 5th to install a new electric heater to replace the old propane one. Very helpful, courteous, answered some other questions we had, as we just moved in 6 weeks ago. Prompt, knowledgeable And didn't try to sell you anything you didn't need. I'd recommend Patrick and this company to my friends and family if they come across a similar situation.

Tyler arrived on time. He was very organized, respectful, and courteous. Tyler paid attention to my questions and patiently answered all of them. I am very happy with all scheduled services and with Tyler’s competency and diligence delivering them at my place. Thank you!

I strongly advise making Benjamin Franklin Plumbing your go-to option for any plumbing emergencies or normal maintenance around your house or place of business. Dependable at all times. Never let down. Excellent work. Jeff deserves extra recognition for going above and beyond. We are quite satisfied with the service we got.