Connect With Benjamin Franklin Plumbing® of Chapel Hill and South Durham
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Named Forbes' Top Ranked Plumbing Company of 2024!
Worry-free plumbing from our
Got a plumbing problem that just can't wait? At Benjamin Franklin Plumbing® of Chapel Hill and South Durham, we're here to help—fast, friendly, and always on time.
Whether you're dealing with a leaky faucet, a clogged drain, or planning a full plumbing upgrade, our team of licensed professionals is ready to tackle any challenge. We specialize in residential plumbing services tailored to the unique needs of Durham and Chapel Hill homeowners. From routine maintenance to emergency repairs, we've got you covered.
We take pride in serving the vibrant community of Chapel Hill and South Durham, and we understand the unique plumbing challenges that homeowners in this area may face. Whether it's addressing hard water issues prevalent in the region, performing sewer line inspections to prevent root intrusions, or offering eco-friendly plumbing solutions, our expertise is tailored to the specific needs of Chapel Hill and South Durham residents.
Trust Benjamin Franklin Plumbing of Chapel Hill and South Durham to safeguard your pipes and preserve the integrity of your plumbing system. With our unwavering dedication to quality, reliability, and customer satisfaction, you can feel confident that your home is in capable hands.
Call our trusted team of plumbers right now at (919) 910-8047 We answer the phone 24/7 to address your emergency plumbing service needs!
*Offers only valid at this location*
with any service or repair
Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply.
On any drain clearing / cleaning service performed
*With draining cleaning. This coupon must be presented at the time of service and cannot be combined with any other offers or discounts.
Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply.
All Repairs for Military, First Responders, Senior Citizens and Teachers
Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply.
Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply.
Whole House Water Filtration System
Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Management reserves the right to modify offers at any given time. Some restrictions may apply
Valid at participating locations. Limit one coupon per household. Coupon must be presented at time of purchase. Cannot be combined with any other offers or discounts. Some restrictions, taxes and fees may apply.
As a locally owned and operated business, we understand the specific plumbing needs of the Durham community. Our commitment to punctuality, professionalism, and customer satisfaction sets us apart.
Follow-Up: We ensure you're satisfied with our work and provide tips to prevent future issues.
Erika Patel
Jason came on time was able to get my disposal unit and sink stopper replaced within the same visit. He was very courteous and worked efficiently getting it replaced quickly and even ensured to leave everything cleaner than he found it. I must add the team at the service desk was also great. They called me within 30 seconds of me submitting the request and were great about communicating updates to my appointment. Highly recommend using Benjamin Franklin for any plumbing needs!
Darian C. Jones
What stood out most was the professionalism, care, and humanity shown throughout the entire experience. Jason Eckert, the technician who worked on my mother’s home, was exceptional. During a very tender season for my family, Jason was not only highly skilled and thorough, but also deeply respectful of both the home and the moment. He took the time to clearly explain the work, communicated every step along the way, and made sure everything was done right—not rushed. Jason treated my mother’s home as if it were his own, and that level of care and integrity meant more to me than I can express. Benjamin Franklin Plumbing of Chapel Hill & Durham delivered exactly what you hope for but don’t always get: punctuality, clear communication, excellent craftsmanship, and genuine care. Because of Jason Eckert’s work, I had complete peace of mind. I would absolutely recommend both Jason and the company to anyone looking for trustworthy, top-tier plumbing services.
Ronald Zumstein
John and Conly arrived on time and quickly to diagnose the problem. There was a sewer gas smell, and they were able to quickly locate the source with a sniffer Device. They made the repair for a reasonable price, and did not attempt to up charge me. They completed everything in about one hour.They were polite and friendly. I will definitely consider using Benjamin Franklin plumbing again.
charles price
John the plumber explained well what to expect and when the job was done explained what he did. The professional courtesy was good. Also cleaned up the work site. The work struck me a bit pricey but I didn’t want wait any longer with holiday travel upcoming.
duke spin
I recently had my water heater replaced by Benjamin Franklin Plumbing over the weekend, and I could not be more pleased with the service. John, the service technician, was courteous, knowledgeable, and respectful of the space. From the initial dispatch to the on-site service, the Durham team worked seamlessly together. I’ve written reviews for various services in the past—from HVAC to car washes—and I’ve never given a 5-star rating before. This experience, however, truly deserves it. Their service fee was the lowest I could find, and the replacement cost was right in line with what my neighbor had paid. Most importantly, they were available on a weekend and completed the replacement and installation of the new water heater all in the same day. Thank you, John, for a job exceptionally well done.
With the Benjamin Franklin Plumbing team, you get the best of both worlds—local licensed plumbers backed by a trusted national service. Because all of our locations are independently owned and operated, we live and work in the communities we serve.
As a result, our owners and their employees are more committed to providing excellent experiences and helping out our neighbors. We hire talent right from the community, boosting the local economy by keeping dollars in our own backyard. That's worth being proud of.
Our services are available in the following neighborhoods!
To keep your water heater running smoothly in Chapel Hill and South Durham, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Chapel Hill and South Durham home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Chapel Hill and South Durham to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Chapel Hill and South Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Chapel Hill and South Durham, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Chapel Hill and South Durham home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Chapel Hill and South Durham often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Chapel Hill and South Durham, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your NC home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
Benjamin Franklin Plumbing® of Chapel Hill and South Durham
1415 West Highway 54, STE 101License L.19612
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