Bartlett is our hometown, the village where Benjamin Franklin Plumbing® of Bartlett & Schaumburg is based, straddling the corners of Cook, DuPage, and Kane counties at the western edge of the northwest suburbs. It's a community of well-kept neighborhoods, a historic downtown, and the parks and trails that make it a favorite place to raise a family.
Being local means we're not just passing through; Bartlett is home. We back every visit with our signature promise: if there's any delay, it's you we pay.
Every Bartlett home has access to our full range of plumbing services. The menu is the same across our entire northwest-suburban service area, and each service links to the national brand page with full details:
Around-the-clock emergency service dispatched for Bartlett homeowners facing burst or frozen pipes, sump pump failures, sewer or basement backups, or no-water situations, day or night, weekends and holidays, with no after-hours fees.
Expert diagnosis and repair of leaks, fixtures, and supply problems, with our plumbers trained to resolve up to 90% of issues on the first visit.
Drain cleaning and hydro jetting with camera inspection to clear recurring clogs and find the real cause.
Water heater repair, replacement, and installation, including tankless systems sized to your home.
Sewer line repair and replacement, trenchless options, and backwater-valve and flood-control work to stop the basement backups our region is prone to.
Pipe repair and whole-home repiping for aging galvanized and corroded systems, plus frozen-pipe repair through harsh Chicago winters.
Water service line repair and replacement, locate and replace aging and lead service lines, which Illinois now requires be removed.
Non-destructive leak detection and hidden and slab leak repair that pinpoint basement, wall, and buried-line leaks before we cut into anything.
Water softeners and filtration for Chicagoland's hard water, plus iron and hardness treatment for homes on private wells.
Sump pump installation and repair, including battery backups and ejector pumps, the essential defense for a northwest-suburban basement.
Well pump repair and replacement and pressure-tank service for Wayne and other properties on private wells.
Faucets, toilets, sinks, and garbage disposals repaired and installed.
Commercial plumbing service for area businesses, restaurants, retail, and multi-family properties.
Bartlett's water history reflects the broader northwest-suburban story: like many area towns, the village historically drew on deep sandstone wells. This prompted many Illinois suburbs to seek alternative supplies, and the region has steadily moved toward Lake Michigan water. Whatever the source, the water here is hard enough that softeners are a common upgrade to protect water heaters and fixtures from scale.
Bartlett's housing is dominated by subdivisions built from the 1970s through the 2000s, many now reaching the age where water heaters fail and fixtures wear out, and the earliest builds may carry polybutylene piping worth checking. Full basements over clay soil make sump pumps with battery backups essential, heavy storms make sewer backups and backwater valves a real concern, and cold winters bring frozen-pipe risk to every exposed run.
As the hometown team, we know Bartlett's neighborhoods, its housing stock, and its water. Our trucks are a familiar sight here. We stock them to handle the sump pumps, water heaters, repipes, and frozen-pipe repairs Bartlett homes actually need, resolving most visits in a single trip, often the same day.
if there's any delay, it's you we pay, $5 for every minute we're late, up to $300. See our guarantees.
you approve every price before any work begins, no meter running, no surprises.
we stand behind our materials, labor, and craftsmanship.
we answer the phone around the clock, every day of the year, with no after-hours fees, vital during a frozen pipe, a flooded basement, or a sewer backup.
background-checked, drug-tested professionals with verified licensing, liability coverage, and workers' compensation.
your neighbors here in Bartlett, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Club membership with annual safety inspections, leak checks, sump pump and water heater tune-ups, priority service, and discounts.
In our hometown, prevention is the smart play: protect exposed pipes before the first hard freeze, test the sump pump and battery backup before the wet spring, flush the water heater yearly, and have older piping checked for polybutylene. If your basement has ever backed up, ask about a backwater valve before the next storm.
Call Benjamin Franklin Plumbing® of Bartlett & Schaumburg at (630) 273-7408 (or (800) 259-7705) anytime, day or night, or book your appointment online. Meet the Bartlett & Schaumburg team behind every visit. We proudly serve Bartlett and the surrounding northwest Chicago suburbs, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Sue Clapp
Elid totally resolved our problem (leaking toilet) in a timely and professional manner. He identified the need to replace both mechanical parts inside the tank and the wax seal at the flange. It was a great relief to have this work completed after three days of having water in the bathroom floor. Thank you, Elid! You are an outstanding representative for Benjamin Franklin Plumbing.
sierra allen
Great plumbing techs very good at explaining in a way a customer can understand. They were able to portray a plan as far as installing my new water tanks for a water filtration system I currently have. Knowledgeable when presenting options for the tanks. 👍🏻
David Blood
PJ is an excellent plumber, and he is very personable. His competence level assured us he would solve our issue - and he did. The water running down our drain runs faster than a Philadelphia Eagle! Hurrah for PJ!
Kelly Korpusik
Chris was fantastic! Diagnosed the issue and then fixed it. This was installed many months ago by Benjamin Franklin (totally different group of the company). Explained all that was occurring and then ensured I knew how to turn off gas to the unit and the house before he left. So kind and helpful!
Dawn Whitelock
Great communication, punctual, knowledgeable, thorough, quick but efficient! Didn't try to upsell/oversell anything but addressed all issues and presented me with multiple options from DIY support to full scope installation. The subscription program is an amazing value.
Theodore Emmons
Mamadou was very professional, polite and informative in his inspection. Made sure he took his time and pointed out all the important items that were good but also main items that need proper to immediate attention. Very knowledgeable about his position in BFP. Thank you for sending this gentleman. Regards, Teddy E.
Michael M
We had David stop by for our annual plumbing review/pump flush and he was professional, quick, and courteous. He explained what he was doing at every step and made sure to answer any questions we had about general maintenance and plumbing related home ownership questions.
Dave Wilner
Steve was awesome. Came out on short notice to help figure out a leak source. Quickly diagnosed a significant issue across a number of our faucet valves, recommended several options, helped us choose the one that made the most sense, then returned as promised to do the work. Very trustworthy, reliable.
Brian Ridenour
Daniel was great!! He was very prompt and explained the workings of the new water heater. The company is awesome. Now you could find a cheaper water heater and cheaper labor but I tried one of those water heaters from the big box store and it failed after only 4 years. The ones that Benjamin Franklin sells are MADE IN THE USA instead of a foreign country. Give them a try, you won’t be sorry!
Refind Vintage
We had our water heater repaired and had a new water filter system installed after the technician suggested it. He was friendly and factual. After his visit we had to have another repair man to set the water heater temperature. Now it is working fine.
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