Our service area map
For years, Benjamin Franklin Plumbing has been a trusted name for plumbing services throughout the US and Alabama. At Benjamin Franklin Plumbing of Auburn, we’re proud to provide these same professional services to residents in Phenix City and the surrounding areas. Our team of plumbers is always focused on finding budget conscious, lasting solutions. Our plumbers are on time, friendly, and are highly trained so they can handle all types of plumbing installations, maintenance, and repairs.
Located in Phenix City, we're proud to serve our community we call home. We also provide plumbing services to the throughout the greater Auburn area. Check out our service area map below. If you're still unsure whether we service your address, give us a call at (334) 249-3593.
I noticed a leak in my water heater. Ben Franklin came that day. Traise discovered the problem was a crack in the water heater. He ordered a new one and put it in the next day . He and his helper were neat, efficient, polite and explained what he did and why. Traise ,also explained everything about the water heater tomorrow me because I asked questions about it. Traise, explained the price and warranty options the day before he ordered the water heater. I appreciated how thorough they were.
Oscar and I think it was Juan or Jose, were awesome. They came out quicker than I expected. By the time I got home from work, they had already assessed and estimated the work. All I had to do was approve and pay. Had to take my sone to baseball practice and like 40 min later Oscar called to let me know everything was fixed, water was back on, and my water pressure was back to within normal limits. Highly recommend!
Awesome company with great employees. Communication was consistant and easy. Jason did a great job getting our issue resolved quickly. And overall cost was reasonable.
I had a broken toilet flange that was too high after changing the floor for a bathroom remodel. The technician, Joshua, was very professional. He showed up and knew what to do immediately after assessing the issue. He recommended removing the old flange and installing a new one. He did a fantastic job! He left the bathroom neat and tidy. He communicated very well and kept me in the loop. I’ll know more once the water to the house is turned back on as other projects are going on in the house. Although the technician was very responsive and knowledgeable, I was charged over $1200 which I thought was a bit pricey, but perhaps that’s the industry standard. I would use them again as they were very responsive and professional.
Oscar & Juan came to the rescue! I really appreciate the ultra fast and friendly service on the weekend with our sewer blockage issue! Jetted & camera plus showed me on camera the root cause of my blockage and gave me a quote on the repair process and cost if I wanted to have them do the job. Very professional and again much appreciated!
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