About Benjamin Franklin Plumbing® of South Daytona
The Punctual Plumbers of South Daytona
Benjamin Franklin Plumbing® of South Daytona is two things: locally owned and operated, but part of a national brand. Combined, we bring customers the best of both: as a local company, all our plumbers (and our owner) live in the community, pouring income and revenue back into our neighborhoods. As part of a national franchise, we have the resources and consistent excellence of a much larger company.
That benefits our customers in multiple ways. One, it provides them with plumbers who are far more familiar with local homes (and the plumbing problems they often face). Two, it gives our customers greater power over the kind of customer service they receive, specifically by accessing our two industry-leading guarantees: the On Time Guarantee and the UWIN Guarantee.
The On Time Guarantee means our plumbers arrive on time for your appointment (and we mean on time). If we don't live up to our guarantee, we'll take $5 off the price of your service for every minute we're late. Our UWIN Guarantee is a guarantee on all our parts, labor, and craftsmanship for up to two years past the service date. Because the UWIN Guarantee is backed by a third-party company, it provides extra assurance to our customers that any issues will be resolved quickly and to their satisfaction.
Our Code of Ethics
Our service philosophy and our business practices all come from one source: our code of ethics. Our code of ethics is a list of values that our company's owners, staff, and plumbers all adhere to. Those values include a commitment to excellence in everything we do, honesty, integrity, and genuine commitment to service.