Mr. Jeff / supervisor and Patrick arrived earlier than planned. Most professional and presented we are here to help and fix what is needed; our pleasure to have you as a customer! They came prepared to service our CSI water treatment system that had been unattended for 2 years; our doing not BF. I was most pleased that Mr. Jeff had reviewed our history on file and was up to speed on our setup. They were thorough and explained steps they were taking to correct and service the system for efficiency. Anxious to know we were satisfied with their service. I was thrilled to have them back in my camp. This initial visit was pricey…however I had dropped the maintenance contract. The service contract for maintenance going forward is most attractive. I’m a happy customer . Thanks Mr. Jeff & Patrick…great to meet you and thanks for your patience and time and attention to satisfy us. ..AND mostly as I can not say enough of how much I appreciate your Kyle!!!!! Thanks Kyle..you have always been there for us!!!

I strongly advise making Benjamin Franklin Plumbing your go-to option for any plumbing emergencies or normal maintenance around your house or place of business. Dependable at all times. Never let down. Excellent work. Jeff deserves extra recognition for going above and beyond. We are quite satisfied with the service we got.

I can’t say enough good things about my experience today. Patrick arrived within a few hours of me calling for an estimate. He was polite and respectful of not only me but my house. Customer service was top knotch from start to finish.

Exceptional service on Veterans Day of last year! Prompt, courteous, highly professional and thoroughly explained service from Jeff and Will. They replaced all the plumbing pipes exactly as stated in the estimate and went above and beyond in assisting us with information in reference to the work completed so that we have a full understanding of turning off our water for the Winter. Thjs extremely cold winter was a true test and we're happy to say so far so good! We strongly recommend Jeff and Will. Thanks again, guys! In addition, on March 28th we had Austin Schmidt scheduled for our annual HVAC check up. He was punctual, professional, pleasant and thoroughly informative. He answered all our questions plus some and went out of his way to ensure we were satisfied. We cannot say enough positive things about him and highly recommend his service. Thanks!

Jeff is great. Very efficient, personable and knowledgeable about plumbing. He explained everything and shared ways to fix our issues. His suggestions were spot on. Shared some ideas for future projects. Fast service.