Luke was awesome! I am so happy that I picked your company to do my repair! I will be using your company again. Thank you for your awesome service! I would highly recommend your company to anyone needing service done at their home!
Lukas was here for about 7 hours today, I had a new lift station installed, a new water heater (old one was from 1999, I was very lucky to have it last that long) along with a new water softener, this old one only being from 2000. He was kind and very respectful of me and my home. He was very knowledgeable. I’m glad I came across a coupon for them. They had also replaced my furnace and a/c unit unbeknownst to me as that happened when my parents were alive. I give Lukas and his partner Bennett the highest rating I could. AWESOME customer service, knowledge and everything else. Thank you SO much.
Brent and Daunte installed a new water heater in my home on 11/11. The entire process was great, and they did a great job. The workmanship was top notch. I’m very satisfied with Ben Franklin plumbing. I will use again.
They have helped me out in a pinch on two separate occasions. They are super professional and very knowledgeable. Absolutely no complaints! Jake was so friendly when he arrived to fix my issue this morning and I couldnt be happier! Overall great experience. Thank you for fixing the pinhole leak in my water line. Seriously a christmas blessing!
Felipe did an absolutely awesome job cleaning my drain. He walked me through everything he was doing, showed me the problem areas, and explained each step in a way that was easy to understand. His professionalism, thoroughness, and willingness to educate the customer really stood out. Felipe is clearly a huge asset to the company, and I’d highly recommend him to anyone needing this kind of service.
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