I had the Best Plumbing experience. The technician was named " Jade ". Nice, polite. I told him what was going on, he looked at the faucet told me what needed to be done. I agreed. He did a nice job, I recommend, he's the best. And what really made it so over the top, he cleaned up the bath tub. He's a Keeper. Thank You for Good Service Ms. Brown
Jade and Bennett did a great job. They took the time to really think it through. None of this was decided in a moment. It was thought of and we thought of they were also extremely courteous. In fact I had to tell them to quit being so nice and to be themselves in my house. But they just couldn’t help themselves and they were professionals all the way. But they were not stiff. They worked hard and they seem to have had a good time working. I would definitely hire them again if I needed to get a plumbing job taken care of in a timely manner and in a professional manner.
Brent and Daunte installed a new water heater in my home on 11/11. The entire process was great, and they did a great job. The workmanship was top notch. I’m very satisfied with Ben Franklin plumbing. I will use again.
Bryon was Great he was professional and very nice. I would highly recommend him to anyone. The only thing I don't like about this company is their office people. They just think that you can take off any day of the week and make it work for them not for you. with 4hr appointment timeframe is very hard for me. The technicians are great.
It was really nice talking with Matt S. - he was just the kind of guy you’d want as a plumber. He walked me through my options in detail and the repair process - I was impressed with the timing, communication, and quality of the service. From quote to completion it was just a few hours and the water heater install and other repairs are looking great. I’m looking forward to working with Northern again with their home protection plan. Thanks Matt.
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