Brent and Daunte installed a new water heater in my home on 11/11. The entire process was great, and they did a great job. The workmanship was top notch. I’m very satisfied with Ben Franklin plumbing. I will use again.
I had the Best Plumbing experience. The technician was named " Jade ". Nice, polite. I told him what was going on, he looked at the faucet told me what needed to be done. I agreed. He did a nice job, I recommend, he's the best. And what really made it so over the top, he cleaned up the bath tub. He's a Keeper. Thank You for Good Service Ms. Brown
It was really nice talking with Matt S. - he was just the kind of guy you’d want as a plumber. He walked me through my options in detail and the repair process - I was impressed with the timing, communication, and quality of the service. From quote to completion it was just a few hours and the water heater install and other repairs are looking great. I’m looking forward to working with Northern again with their home protection plan. Thanks Matt.
Lucas is amazing! He is polite and provided me with a lot of education regarding my issues. He even was nice enough to put more salt in my Water softener so I didn’t have to do the heavy lifting! Five stars for Lucas! Happy to be a customer!
Fabrice was a thorough and competent plumber. He assessed my entire home, started and reset my water softener, answered all my questions, and gave me appropriate recommendations for upgrades and safety devices. I have hired him to install an under sink reverse osmosis water, purification system in my kitchen. I would recommend him for any future home projects. I have been using Ben Franklin for my plumbing services for over six years in this home and my previous home. I have found them to be very responsive and reasonably priced.
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