Jade and Bennett did a great job. They took the time to really think it through. None of this was decided in a moment. It was thought of and we thought of they were also extremely courteous. In fact I had to tell them to quit being so nice and to be themselves in my house. But they just couldn’t help themselves and they were professionals all the way. But they were not stiff. They worked hard and they seem to have had a good time working. I would definitely hire them again if I needed to get a plumbing job taken care of in a timely manner and in a professional manner.
Felipe did an absolutely awesome job cleaning my drain. He walked me through everything he was doing, showed me the problem areas, and explained each step in a way that was easy to understand. His professionalism, thoroughness, and willingness to educate the customer really stood out. Felipe is clearly a huge asset to the company, and I’d highly recommend him to anyone needing this kind of service.
Brent and Daunte installed a new water heater in my home on 11/11. The entire process was great, and they did a great job. The workmanship was top notch. I’m very satisfied with Ben Franklin plumbing. I will use again.
I had the Best Plumbing experience. The technician was named " Jade ". Nice, polite. I told him what was going on, he looked at the faucet told me what needed to be done. I agreed. He did a nice job, I recommend, he's the best. And what really made it so over the top, he cleaned up the bath tub. He's a Keeper. Thank You for Good Service Ms. Brown
Overall I think Matt and Daunte did a great job. They were friendly and got everything setup in quick order. My only complaint was about the price of the job. They informed of the price when they were here and were upfront about it but I do think the company over charges for the a fairly simple project. Which is not the employees fault.
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