When the residents and businesses in our local area require swift and expert plumbing services, they turn to Benjamin Franklin Plumbing® of Greater Cleveland. Our team of plumbing technicians in Medina and surrounding communities are ready to deliver top-notch and comprehensive plumbing solutions. With our unwavering commitment to punctuality, our On Time Guarantee ensures that we'll arrive promptly, or you'll receive a $5 deduction from your bill for every minute we're late, up to a maximum of $300. This dedication to timeliness, coupled with our exceptional plumbing expertise, has made us the preferred choice for families in our community.
At Benjamin Franklin Plumbing® of Greater Cleveland, we take great pride in our courteous and highly trained plumbers. Our stringent selection process involves thorough skill assessments, drug screening, and background checks, ensuring that we have the most reliable professionals on our team. Furthermore, our plumbers engage in continuous training to stay at the forefront of the latest plumbing advancements and technologies. To enhance our service efficiency, each member of our team is equipped with a fully stocked van, enabling us to resolve up to 90% of plumbing issues in a single visit. By making substantial investments in our team and their capabilities, we're better equipped to serve you.
Call (330) 485-3017 or schedule an appointment online to save time. Request an emergency plumber from Benjamin Franklin Plumbing® of Cleveland 24 hours a day!
I don't usually write reviews or opinions; but this Company, One Hour, has remained consistent over time responding Immediately and Effectively, so I can never resist reflecting my satisfaction and recognizing the service of Excellence they provide. Scheduling the appointment was easy and at my convenience. Text updates and confirmation options are very helpful. The person on the phone was friendly and effective in solving needs/concerns. The technician, Arthur Espie, from Benjamin Franklin's Plumbing, was respectful and knowledgeable. He was very patient answering my questions clearly. Thank you One Hour! Thanks this time to the Technician Arthur!
Scheduling was easy. I appreciated the text updates and confirmation options. The staff member on the phone was kind and attentive to my potential needs/concerns. The tech, Mike Palmeri, was personable and knowledgeable. He was great with the dogs and answered my young son’s million questions while working on the drain. The clog in my kitchen sink was fixed and we are grateful!
They had awesome customer service. When our sewer backed up in the basement, they helped me over the phone on the evening of the 30th and I had someone there early the morning of the 31st. Scheduling was painless and easy. The workers were nice, honest, and personable and worked quickly while being respectful of my family and home. Mike was super kind and great with both my toddler and my puppy who both were so interested in what they were doing! Thank you for making an unpleasant event a pleasant experience!
The staff are incredibly kind and helpful. The workers are punctual, knowledgeable, and respectful. Never had a problem with their services and the prices are competitive. They don't try to fleece you with things you don't need. 5/5 Would recommend.
I would like to acknowledge excellent response time and excellent customer service from Nick! He is a well trained plumber and can also explain things well to people who don’t know plumbing. He tried to mitigate the overall price as much as he could since so much needed to be done. Only 2 faucets had to be replaced while the other 3 issues were repaired. He made sure every last detail was taken care of even though it meant he had to go out for another trip to find the perfect colored sink hole cover. The only issue I have is the company pricing is way too much. But if you need something done right away and well I would definitely recommend Nick.
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