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One of those things you don’t think about until something goes wrong is your plumbing. Showers feel fantastic until the drain clogs. Running water is a modern convenience until pipes burst and your basement floods. Whether your plumbing issue is an emergency or a problem that can wait a little while, you understand the significance of correctly fixing the source to prevent anything from worsening. At Benjamin Franklin Plumbing® of Lancaster, we’re not just in the plumbing business. We’re in the business of keeping your home and family comfortable and safe.
Our team offers solutions for nearly any plumbing repair, including:
No matter what you’re dealing with, don’t hesitate to reach out. We’re happy to discuss your unique situation and provide an accurate diagnosis with viable repair options. Of course, in some cases, the repair isn’t cost-effective for you, which is when we recommend a replacement. Since this is our area of expertise, we’ll base our suggestions on what makes the most sense for your budget, needs, and preferences. And naturally, you’ll receive honest pricing before we begin any work so there’s never a surprise fee.
The best situations happen when you can schedule services in advance rather than be surprised with an emergency that throws off your routine. That’s why we’ve compiled a list of some common signs indicating it’s a good idea to call in a second opinion:
Learn more about our Lancaster-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Jacqui Lovejoy
Andrew was exactly what we needed in a very stressful time with a clogged and backed up kitchen, right before the holiday. No time is good for a plumbing issue. Thankful to get him out the next morning after a late evening call, his thoroughness, cleanliness where he worked, and kind hearted personality to keep things less stressful was beyond expectations. Highly recommend this company, their honest investigating, up front pricing, and complete focus to get things done correctly.
Rod Till
Jeff with Benjamin Franklin Plumbing. Came out to my home to install a water line for my ice maker. Jeff and BFP responded to the call made an appointment and was prompt. Jeff did a top of the line job fora fair price. Ill be calling BFP back for my other plumbing needs. Thank you Jeff.
Tomy Ivan
Great Service. Tom and his helper were very nice and showed concern about my issue. Although he was not able to duplicate the problem he removed the shower valve with some difficulty to inspect it and found it in very good condition. He said he would research the issue and keep me informed. Thank you Tom!!
Jessica Shontz
Quickly located the problem and was knowledgeable. We had our sewer line backup into our home because a fiber optic contractor dug into our sewer line. He was out here at 8 pm Sunday night and he was able to locate the problem, clear the impacted pipe and and inform us of the steps going forward.
Dilek ibic
The technician was very knowledgeable and explained every step of the process clearly as he worked.He diagnosed a tripping well pump that was drawing high amps, safely pulled and replaced the pump, and restored our water the same day. He communicated what needed to be done, and completed the repair efficiently. Everything was handled in a professional and timely manner, and we really appreciated being kept informed throughout the entire service. Very satisfied with the work and would definitely recommend.
hockeyfan74
Craig and Sergio were fantastic! A less-than-hot shower on Thursday night led to discovering a pilot light out on our hot water heater going into the Labor Day weekend. Craig and Sergio showed up and quickly/efficiently diagnosed our issue. While we weren’t happy about having to get a new heater, we knew we had to do it because we all need hot water! Craig/Sergio explained everything to us, including price and what all was covered, and Craig had the new heater installed and up and running in about 2 hours. Courteous, knowledgeable, professional and efficient. The people at the office were equally fantastic and took good care of us. I would *ABSOLUTELY* recommend the great folks at Benjamin Franklin Plumbing of NWA for all of your plumbing needs - BRAVO! 👍🏻😎❤️
Rick Chimblo
Both technicians, David Gonzales & Jayson Helseley, arrived on-time and explained the entire problem with our outdoor connections to the city main. The work required digging, new copper pipe and value installations. When the work was completed, the pipes were also wrapped with insulation and the ground looked like no one had been there. They are professional, friendly and very respectful to us and our property. We now have BFP doing our semi-annual flushing of our tankless water heater and will call them any time we need plumbing services. Great Team and highly recommended.
Kyriakos Sotos
Nathan did a great job fixing a broken pipe on our outside spigot that was causing a leak. He did a great job assessing the situation and providing an effective fix! He was prompt and incredibly great to work with! I would recommend him to anyone that has a plumbing need!
Ryan Brinker
We are so very happy the the entire process, from them giving the free estimate to our service installer Jordan being professional and friendly and clean. He was informed and shared willingly. Just as pleasant as having to spend money could be. Thanks
Zac Tyson
Mixit valve was leaking 30-40 drips per minute and needed replaced, was probably original with the house built in 1983. Ben showed up and saved my family and I a large water bill as we were about to leave on a trip. He was done within a few hours and was kind enough to match the fixtures on the sink and even though had a new shower nozzle, he kindly installed the older one that is preferred by my family. He was very professional, explained all his work and cleaned up better than he found the work site. Ben is an excellent service provider and I hope he is awarded a holiday bonus for the exceptional work done.
To keep your water heater running smoothly in Columbia, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Columbia home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Columbia to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Columbia, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.For most homes in Columbia, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Columbia home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Columbia often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Columbia, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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