I had a basement flood caused by a broken water line, and the team at Benjamin Franklin Plumbing came out right away. Their emergency plumbers responded quickly and had the water line repaired within an hour. They were fast, friendly, and very professional. I really appreciated that they wore shoe covers and cleaned up everything before leaving. If you need a reliable local plumber for emergency plumbing or water line repair, I highly recommend Benjamin Franklin Plumbing!

Sam was our technician and did a great job. He came out during a stressful situation with a failing water heater and no hot water, and even though it was late, he was professional, patient, and thorough. He explained our options clearly and made sure everything was installed safely. We really appreciated his hard work and the peace of mind he provided. The service was more expensive than expected, but given the late hour and prompt emergency response, we understood the higher cost.

Great company. Very professional technicians. We had Eric come out to our home. He is very knowledgeable and patient in explaining the issues we had with our plumbing. He took care of everything on site and did great work. I really appreciate the fast response and care that they provided for our home. Thanks for everything!

"I think Benjamin Franklin himself said it best: 'An ounce of prevention is worth a pound of cure,' but in my case, a call to Benjamin Franklin Plumbing was worth three times the cost of a water heater in saved 're-piping' fees! If you enjoy shivering in an ice-cold shower while a 'big box' store tries to convince you that you need to re-pipe your entire house for the price of a small yacht—by all means, call the other guys. But we chose sanity instead. After the 'unnamed' hardware store told me my perfectly fine copper lines were a disaster, Vincent and Josh from Ben Franklin showed up within the hour. They debunked the 'gas line catastrophe' and had our family back in steaming hot showers before sundown. Quick, honest, and didn’t try to bankrupt me. They are officially our first call from now on. Sorry big-box store, it’s not me... it’s your terrible advice!"

Eric was friendly and professional. He provided a clear overview of charges before work commenced that were reasonable along with potential service costs beyond inspection should the need for them arise. I have used Benjamin Franklin Plumbing previously and once again they have exceeded my expectations with their personnel from appointment set up, confirmation checks, and service visits. Highly recommend!