About Our Fort Worth Plumbers
At the heart of a good business is good values, and Benjamin Franklin Plumbing® of Fort Worth is no exception. Our code of ethics influences everything about our company practices, from the employees we hire to the way we hold ourselves accountable to our customers.
Because we're a values-driven company staffed with ethical professionals, our customers can trust what we do and say.
As ethical plumbers, our most important duty is putting our customers at ease. That's why each of our Fort Worth plumbers is background checked and drug tested at random intervals. When we show up at your doorstep, you can rest assured that your plumber is a professional of the highest caliber. It's also why we offer some of the nation's best plumbing service guarantees.
100% Customer Satisfaction, Guaranteed
Service guarantees are a form of accountability. When we make a promise, you can use our guarantees to hold us to that promise. All of our work comes with two guarantees: the UWIN Guarantee and the On Time Guarantee.
The UWIN Guarantee is a third-party guarantee that backs all our parts and labor for two years after the service date. Because there's a third-party company involved, it ensures that all customer complaints are handled objectively and honestly. It also ensures that we only use high-quality repairs and durable parts.
The On Time Guarantee promises exactly what it says: that we'll be on time for your service appointment. No waiting around for hours; we'll show up on time, or we'll take $5 off for every minute we're late—up to $300! Together, our two guarantees give our customers the excellent experiences they're looking for in a Fort Worth plumbing service.
If there’s any delay, it’s you we pay!®
Our Values-
Repairs on the Spot
Our trucks are fully stocked so we can fix most plumbing issues on the spot without a follow up visit. That's less time & money spent!
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The Punctual Plumber
When you don’t have time to wait around, you can count on us to be punctual plumbing professionals. For every minute we’re late, we pay YOU!*
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Straightforward Pricing Guide
Before we get to work, we discuss your available options to let you decide which pricing works best for you. No hidden costs or technical jargon!
