Named Forbes' Top Ranked Plumbing Company of 2024!
A plumbing emergency doesn't wait for business hours, and neither do we. Whether you're facing a burst pipe on a Sunday morning or need a water heater replaced before winter settles into Torrington, Benjamin Franklin Plumbing delivers the prompt, professional service you can depend on. With our 100% satisfaction guarantee and on-time promise, you can trust us to handle any plumbing challenge with the care and expertise your home deserves.

We provide a full range of plumbing solutions designed to meet the unique needs of local homeowners. Whether you're dealing with a sudden leak or planning a bathroom upgrade, our skilled plumbers deliver quality workmanship every time.
Our comprehensive services include:
You deserve a Torrington plumbing company that values your time and treats your home with respect. Our locally owned and operated team understands the specific challenges that Connecticut properties face, from older plumbing systems in historic downtown homes to modern installations in newer neighborhoods near Burr Pond State Park.
We stand behind our work with an on-time guarantee that compensates you if we're late.* Our transparent pricing means the estimate we provide is the price you pay, with no hidden fees or last-minute surprises. Every licensed plumber on our team gives you peace of mind from the moment we arrive at your door. Our plumbers arrive in Torrington fully equipped to handle most repairs on the first visit, saving you time and preventing repeat service calls.

What sets us apart is our commitment to exceptional service at every step. We've built our reputation on reliability, integrity, and expert craftsmanship that exceeds industry standards. As a trusted plumbing partner, we treat every home as if it were our own.
Our team takes pride in delivering plumbing services you can count on for years to come. From routine maintenance to complex installations, we bring the same dedication to quality and customer satisfaction that has made Benjamin Franklin Plumbing a Forbes-ranked plumbing leader nationwide.
Whether you need emergency plumbing assistance or routine service, our plumbers are ready to help. We understand that plumbing problems rarely happen at convenient times, which is why we make ourselves available around the clock to serve your needs.
Ready to experience worry-free plumbing in Torrington? Request an appointment with our experienced team today or call us at (800) 259-7705 for immediate assistance. We're here to keep your home's plumbing running smoothly with the professionalism and punctuality you deserve.
Learn more about our Andover-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Eleanor Gwyn-Jones
Travis and Robert were punctual, polite and fixed my issue!! Not only that, they took the time to explain and advise me and answer all my questions. I am very satisfied with their service. Also, Jessie in the office was efficient and very sweet to me. All around, a great experience.
Susan Oakes
We had Christian from Benjamin Franklin Plumbing service come out to fix a leak in our home. He was patient, explained the procedure thoroughly, on time, and cleaned up the mess. We were pleased with his work.
Patty
Christian our house to diagnose an issue. The water department called and said we were losing 1 gallon per minute of water, continuous use. Christian Came twice with one service charge. He discovered That we had two toilets that were each causing continuous usage. Together, the two toilets were equaling A loss of 1 gallon a minute! For a fair price He fixed both toilets And eliminated the issue. He was polite, caring, honest and prompt!
Frederick Gruezke
Prompt, efficient, and effective,.Would definitely recommend
Ray Gruezke
Fast and reasonably priced
Brad Gruezke
Prompt and nice
Sarah Rhoades
Wonderful experience with this company. They responded incredibly quickly to our emergency situation and were able to address the issue right away, which helped minimize disruption to our business. Their communication throughout the entire process was phenomenal. The team did a great job, and we truly appreciate their prompt service and dedication. Highly recommend!
Buffalo Girl
All very nice people! They got me in the next day for a consultation and after giving the green light to fix my issues, the plumber was scheduled to come out same day. Benjamin was the consultant and he couldn’t have been nicer and explained everything to me. Especially for not being from here, but from Texas, I didn’t know a lot about how things are done differently bc of true winters. Vince and his partner did a Fantastic job rerouting my water line
Video Game Expos
Exceptional work!! I am thoroughly impressed with the level of professionalism and expertise demonstrated by Benjamin Franklin Plumbing. My Walk-In tub was installed in just 3 days! The tub leveling and faucets/dual drain installations were done expediently and accurately. I am very satisfied by the results. Having worked with several plumbing companies before, I can honestly say that the commitment to quality and customer satisfaction by Benjamin Franklin is second to none, from the initial consultation to the completion of the project. Highly recommended!!
Matt Volks
Called with multiple problems and they gave me realistic and reasonable quote and they showed up on time and were very friendly and got to work. Bob was the man in charge with his assistant. They fixed all my problems absolutely perfectly. Couldn't be happier 10/10
To keep your water heater running smoothly in Torrington, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Torrington home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Torrington to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Torrington, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Torrington home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Torrington often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Torrington, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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