Named Forbes' Top Ranked Plumbing Company of 2024!
A plumbing emergency doesn't wait for business hours, and neither do we. Whether you're facing a burst pipe on a Sunday morning or need a water heater replaced before winter settles into Torrington, Benjamin Franklin Plumbing delivers the prompt, professional service you can depend on. With our 100% satisfaction guarantee and on-time promise, you can trust us to handle any plumbing challenge with the care and expertise your home deserves.

We provide a full range of plumbing solutions designed to meet the unique needs of local homeowners. Whether you're dealing with a sudden leak or planning a bathroom upgrade, our skilled plumbers deliver quality workmanship every time.
Our comprehensive services include:
You deserve a Torrington plumbing company that values your time and treats your home with respect. Our locally owned and operated team understands the specific challenges that Connecticut properties face, from older plumbing systems in historic downtown homes to modern installations in newer neighborhoods near Burr Pond State Park.
We stand behind our work with an on-time guarantee that compensates you if we're late.* Our transparent pricing means the estimate we provide is the price you pay, with no hidden fees or last-minute surprises. Every licensed plumber on our team gives you peace of mind from the moment we arrive at your door. Our plumbers arrive in Torrington fully equipped to handle most repairs on the first visit, saving you time and preventing repeat service calls.

What sets us apart is our commitment to exceptional service at every step. We've built our reputation on reliability, integrity, and expert craftsmanship that exceeds industry standards. As a trusted plumbing partner, we treat every home as if it were our own.
Our team takes pride in delivering plumbing services you can count on for years to come. From routine maintenance to complex installations, we bring the same dedication to quality and customer satisfaction that has made Benjamin Franklin Plumbing a Forbes-ranked plumbing leader nationwide.
Whether you need emergency plumbing assistance or routine service, our plumbers are ready to help. We understand that plumbing problems rarely happen at convenient times, which is why we make ourselves available around the clock to serve your needs.
Ready to experience worry-free plumbing in Torrington? Request an appointment with our experienced team today or call us at (800) 259-7705 for immediate assistance. We're here to keep your home's plumbing running smoothly with the professionalism and punctuality you deserve.
Learn more about our Andover-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Michael Lamond
I randomly found Benjamin Franklin Plumbing via a general Google search. I needed to have some work done on a shower in my home and I don't have a go to for plumbing. When I called I was met by the kind and helpful voice of Renee who put me on their schedule, and then followed up when an earlier opening presented itself, she ACTUALLY called me on the phone to try and update me. This was cool. Eric, their service technician came by my home and quickly assessed that Id actually need a contractor. He took video and found a contractor and SENT ME THE CONTRACTORS INFO. I told Renee afterwards that I hope I never need a plumber but if I do they will be my first call from here on out.
Jacob H
Growing family and we needed a plumber we could actually trust. Friends recommended Benjamin Franklin Plumbing of Intown Atlanta and wow, so glad they did. They inspected our whole plumbing system (never even thought of it as a “system” before) and gave us multiple options with zero pressure. We’re having them back when we return from vacation to get some work done. Trustworthy, patient and easy to deal with. Thankful we found these guys!!
TERRY MCKEE
Very impressive people to be around.
Cheri Carver
Keith came promptly, worked quickly but we paid $709 for a water shutoff, and a small piece of PVC pipe under our sink that took 40 minutes to do. $210 of that was because it was an emergency visit.
Brenda George
Chase was exceptional!! Jared was so helpful as well!! This company came out to check our heating and cooling systems, clean our hot water heater, and patiently answered a bunch of our plumbing and duct-cleaning questions. As owners of an aging home, we truly trust them and deeply value their expert opinions on what updates we need. The level of professionalism cannot be surpassed! From wearing booties so they don’t drag dirt into the house to sending texts with pictures of the technicians before they arrive, every detail made us feel safe and cared for. We trust them completely with our home, will definitely continue doing business with them, and are already recommending them to all our friends. They are simply the best in the area!
Cynthia V. Bell
The service was timely and professional. I really appreciate that Chuck treated my home with respect. He not only wiped his feet, but he put on booties to protect my floors. He did a thorough inspection before he gave me the estimate for the service needed. Because of his courteous explanation of what was needed to get the job done correctly, I would highly recommend him.
Gail Irwin
Needed emergency drain unclog- they were so professional when I called! Got someone here in less than an hour! And no crazy “emergency” charge! The plumber was a great guy! Again, professional and courteous! Brynt was very knowledgeable and efficient- fixed us right up! Company vehicle nice and clean, uniforms nice- hope we never need again- who wants plumbing issues?-but if we do, you can bet we will call them again for sure!!!
Brian Doherty
Jason Eckert diagnosed my plumbing leak issue quickly and explained the fix needed, provided an estimate, and quickly completed the job. Good communication, and all around pleasant to deal with. Thanks!
E G
Scott was awesome! Timely, efficient, communicative, & very helpful. He unclogged our bathroom drains and did a great job.
Krystyne Bryan
Angel C was in fact a literal angel. He was extremely kind and professional. Up front about costs and quotes. This was my first time having to hire someone for an home repair and was very nervous about the process but he was amazing. I will definitely be a returning customer ( if I have to be ) and will be requesting Angel! Seriously cannot thank him enough!
To keep your water heater running smoothly in Torrington, it’s a good idea to flush the tank once a year to clear out sediment, especially if your area has hard water. Check the pressure relief valve, inspect for rust or leaks, and make sure the thermostat is set to a safe temperature (usually around 120°F). Regular maintenance helps extend the life of your unit and keeps your hot water flowing efficiently. For peace of mind, consider scheduling a professional inspection with a local plumber.
If your water pressure suddenly drops or only affects certain fixtures in your Torrington home, it could be a sign of a clogged pipe, leak, or a problem with your water supply. Try cleaning faucet aerators first, but if the issue persists, it’s best to call a licensed plumber in Torrington to diagnose and fix the problem before it gets worse.
We are available 24/7 to take your call for emergencies. Our appointment hours are listed above.
For most homes in Torrington, scheduling professional drain cleaning once a year helps prevent clogs, odors, and costly backups. If your property has older pipes, large trees nearby, or frequent slow drains, you may need service more often. Regular maintenance keeps your plumbing flowing smoothly and protects your home from unexpected issues.
We work built relationships with several lenders to ensure our customers are able to restore functionality in their homes. Ask your technician about your financing options.
Yes! Upgrading to low-flow toilets, water-saving showerheads, and high-efficiency faucets can significantly reduce water use in your Torrington home. You can also install smart leak detectors and tankless water heaters for added efficiency. A local plumber can recommend the best options based on your home’s setup and water usage habits.
Older homes in Torrington often face plumbing issues like corroded or outdated pipes, low water pressure, and frequent leaks. You might also encounter problems with old fixtures, sewer line deterioration, or poor drainage. A professional inspection can help identify hidden issues and recommend upgrades to keep your plumbing system safe and efficient.
To get your plumbing ready for winter in Torrington, start by insulating exposed pipes, especially in unheated areas like basements and garages. Disconnect outdoor hoses, shut off exterior water lines, and check your water heater for optimal performance. It’s also smart to know where your main shut-off valve is in case of a frozen pipe emergency.
Signs of a damaged sewer line in your home include frequent drain clogs, foul odors, soggy spots in your yard, and gurgling sounds from your toilets or drains.
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