The Preserve is an attractive residential community in the Lawrenceville and Dacula area of Gwinnett County, the kind of newer, nature-oriented neighborhood that pairs well-built homes with protected green space. Newer communities have a distinct plumbing profile, and Benjamin Franklin Plumbing® of Lawrenceville & Dacula knows it well.
We serve The Preserve with the punctuality that defines us: if there's any delay, it's you we pay.
Every The Preserve home has access to our full range of plumbing services. The menu is the same across our entire Lawrenceville and Dacula service area, and each service links to the national brand page with full details:
Around-the-clock emergency service dispatched for The Preserve homeowners facing burst pipes, sewer backups, or no-water situations, day or night, weekends and holidays, with no after-hours fees.
Expert diagnosis and repair of leaks, fixtures, and supply problems, with our plumbers trained to resolve up to 90% of issues on the first visit.
Drain cleaning and hydro jetting with camera inspection to clear recurring clogs and find the real cause.
Water heater repair, replacement, and installation, including tankless systems sized to your home.
Sewer line repair, replacement, and trenchless options that spare your Georgia clay lawn.
Pipe repair and whole-home repiping for aging galvanized, polybutylene, and corroded systems.
Non-destructive leak detection and slab leak repair that pinpoint the problem before we cut into anything.
Water softeners and filtration to manage scale and improve the taste of treated Lake Lanier water, and to handle well water on outlying properties.
Gas line repair, replacement, and installation for ranges, water heaters, generators, and outdoor features, important in an area served by municipal natural gas.
Sump pump installation and repair to keep crawlspaces and basements dry through heavy Georgia rain.
Faucets, toilets, sinks, and garbage disposals repaired and installed.
Commercial plumbing service for area businesses, restaurants, retail, and multi-family properties.
The Preserve is served by the Gwinnett County Department of Water Resources for water and sewer, with county water drawn from Lake Lanier, and, in much of the Lawrenceville area, homes are connected to the City of Lawrenceville's municipal natural gas, making gas water heaters and gas appliances common. As a newer community, The Preserve generally features modern copper and PEX piping rather than the polybutylene or galvanized found in older areas.
Newer doesn't mean maintenance-free, though. Fixtures and water heaters still wear out, copper can develop pinhole leaks, and the mineral content of treated Lake Lanier water gradually builds scale, especially in scale-sensitive tankless units, making filtration a smart upgrade. The same red clay underlies even newer neighborhoods, working on buried lines and slabs over the years, so leak detection remains valuable.
We treat a newer home like The Preserve with the same care as any other, while being honest about what does and doesn't need attention. With city gas common in the area, we're equipped for gas water heater service and tankless conversions, plus the filtration and leak detection that protect a modern home.
if there's any delay, it's you we pay, $5 for every minute we're late, up to $300. See our guarantees.
you approve every price before any work begins, no meter running, no surprises.
we stand behind our materials, labor, and craftsmanship.
we answer the phone around the clock, every day of the year, with no after-hours fees.
background-checked, drug-tested professionals with verified licensing, liability coverage, and workers' compensation.
your neighbors here in The Preserve, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Club membership with annual safety inspections, leak checks, water heater tune-ups, priority service, and discounts.
Even a newer home benefits from a routine: flush the water heater periodically, add filtration to fight the scale county water leaves behind (especially with a tankless unit), and watch for early leak signs that protect finished spaces. If you run city gas, ask whether a high-efficiency water heater upgrade qualifies for the city's appliance rebate, and protect exposed pipe before a freeze.
Call Benjamin Franklin Plumbing® of Lawrenceville & Dacula at (770) 415-3772 anytime, day or night, or book your appointment online. We proudly serve The Preserve and the surrounding Gwinnett County communities, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.
Learn more about our Lawrenceville and Dacula-based plumbers.
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When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.
Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.
Brennie Brackett
Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.
Mark Katzman
Hugo came on time. Fixed problem.
Donna
Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃
Rich Dunham
★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!
Jim O'Callaghan
We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!
William Rosshirt
Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer
Justin Faulkner
Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)
William Whitehouse
Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.
N Peterson
Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.
Jorge Hernandez
Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M
Even newer homes develop worn fixtures, aging water heaters, possible copper pinhole leaks, and scale from county water. Early attention prevents bigger problems and protects your finished spaces.
Yes. Treated Lake Lanier water deposits scale in water heaters and appliances over time. Filtration improves taste and protects your equipment, especially a tankless unit.
Much of the Lawrenceville area uses the City of Lawrenceville's municipal gas. We handle gas water heaters, tankless conversions, and gas-line work, and can note whether your upgrade may qualify for the city rebate.
Yes. We use non-destructive leak detection to pinpoint slab, wall, and buried-line leaks before any cutting.
Yes. Around the clock, every day, with the On-Time Guarantee applying even on emergency calls and no after-hours fees.
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