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4.82 (117471 reviews)

Plumbing Services in Madison Chase (Dacula, GA), Benjamin Franklin Plumbing® of Lawrenceville & Dacula

Your Trusted Madison Chase Plumber

Madison Chase is an established family subdivision in the Dacula area of Gwinnett County, the kind of welcoming, well-kept community of single-family homes that defines suburban eastern Gwinnett. Residents here expect dependable, professional service, and Benjamin Franklin Plumbing® of Lawrenceville & Dacula delivers it.

770-415-3772 Book your appointment online

We're The Punctual Plumber, and we back it with a promise no ordinary plumber makes: if there's any delay, it's you we pay.

24/7

Around-the-clock emergency service

90%

of issues on the first visit

for every minute we're late, up to $300

Comprehensive Plumbing Services in Madison Chase

Every Madison Chase home has access to our full range of plumbing services. The menu is the same across our entire Lawrenceville and Dacula service area, and each service links to the national brand page with full details:

24/7 Emergency Plumbing

Around-the-clock emergency service dispatched for Madison Chase homeowners facing burst pipes, sewer backups, or no-water situations, day or night, weekends and holidays, with no after-hours fees.

Plumbing Repairs
Expert diagnosis and repair of leaks, fixtures, and supply problems, with our plumbers trained to resolve up to 90% of issues on the first visit.
Drain Cleaning & Hydro Jetting
Drain cleaning and hydro jetting with camera inspection to clear recurring clogs and find the real cause.
Water Heaters
Water heater repair, replacement, and installation, including tankless systems sized to your home.
Sewer Line Repair & Replacement
Sewer line repair, replacement, and trenchless options that spare your Georgia clay lawn.
Piping & Repiping
Pipe repair and whole-home repiping for aging galvanized, polybutylene, and corroded systems.
Leak Detection & Slab Leaks
Non-destructive leak detection and slab leak repair that pinpoint the problem before we cut into anything.
Water Treatment & Filtration
Water softeners and filtration to manage scale and improve the taste of treated Lake Lanier water, and to handle well water on outlying properties.
Gas Lines
Gas line repair, replacement, and installation for ranges, water heaters, generators, and outdoor features, important in an area served by municipal natural gas.
Sump Pumps
Sump pump installation and repair to keep crawlspaces and basements dry through heavy Georgia rain.
Fixtures, Faucets, Toilets & Disposals
Faucets, toilets, sinks, and garbage disposals repaired and installed.
Commercial Plumbing
Commercial plumbing service for area businesses, restaurants, retail, and multi-family properties.

Like most Dacula subdivisions, Madison Chase is served by the Gwinnett County Department of Water Resources for water and sewer, with all county water drawn from Lake Lanier and treated at the Lanier and Shoal Creek plants. That water is safe and clean but carries the chlorine and mineral content of treated surface water, so many homeowners add filtration to improve taste and protect appliances from scale.

Madison Chase homes date largely to Gwinnett's subdivision-building era, which means many are now reaching the age where water heaters fail, fixtures wear out, and in the oldest builds, polybutylene piping becomes a concern worth checking. Beneath the neighborhood lies the same expansive red clay found across Gwinnett, which stresses buried water and sewer lines and contributes to the slab leaks we repair.

Around Madison Chase

The Madison Chase subdivision and adjacent neighborhoods
Communities along Dacula Road and Fence Road
And the surrounding residential areas of eastern Gwinnett near Dacula

Madison Chase Local Insight

Madison Chase homeowners get the same dependable experience every time: an honest arrival window, a heads-up when our plumber is on the way, a clean and courteous professional, and up-front pricing before any work begins. Our stocked trucks resolve the large majority of repairs in a single visit.

Why Madison Chase Chooses Benjamin Franklin Plumbing®

The On-Time Guarantee
if there's any delay, it's you we pay, $5 for every minute we're late, up to $300. See our guarantees.
Up-Front, Straightforward Pricing
you approve every price before any work begins, no meter running, no surprises.
100% Satisfaction Guarantee
we stand behind our materials, labor, and craftsmanship.
24/7 Availability
we answer the phone around the clock, every day of the year, with no after-hours fees.
UWIN®-Endorsed, Licensed & Insured
background-checked, drug-tested professionals with verified licensing, liability coverage, and workers' compensation.
Locally Owned, Nationally Backed
your neighbors here in Madison Chase, supported by a brand named Forbes' Top Ranked Plumbing Company of 2024.
Benjamin Franklin Plumbing® Club
Club membership with annual safety inspections, leak checks, water heater tune-ups, priority service, and discounts.

Seasonal Plumbing in Madison Chase

For an established subdivision like Madison Chase, the smartest moves are preventive: flush your water heater yearly to clear sediment, have the piping checked if your home is old enough to have polybutylene, and protect exposed pipe before winter's hard freezes. Catching a worn supply line or aging water heater early is far cheaper than cleaning up after it fails.

Schedule Plumbing Service in Madison Chase Today

Call Benjamin Franklin Plumbing® of Lawrenceville & Dacula at (770) 415-3772 anytime, day or night, or book your appointment online. We proudly serve Madison Chase and the surrounding Gwinnett County communities, on time, every time. Learn more on the Benjamin Franklin Plumbing® national brand site.

770-415-3772

Book your appointment online

Learn more about our Lawrenceville and Dacula-based plumbers.

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Emergency Response Plumbing Services

Our Licensed Plumbers Are Prepared, Anytime

When you need plumbing repairs now, we’ll be there. Our 24/7 home plumbers are available to address your emergency plumbing service needs day or night.

Whether you have an emergency burst pipe, a water leak, or an overflowing toilet, we’re here to help. And we don’t just fix the problem, we take preventive measures to stop it from happening again.

Book Now

or call (800)259-7705

See why homeowners love to work with us

Customer Reviews

4.82 (117471 reviews)

Brennie Brackett

Made appointment to pinpoint leak in shower head. Turned out it was the valve which needed replacing. Hugo was great. Ordered it and returned the following day to install. He also shared information about flushing out our tankless water heaters and addressing excessive pressure coming into the house. We are checking with the builder before we schedule those additional jobs to see if there is any warranty on our home.

Mark Katzman

Hugo came on time. Fixed problem.

Donna

Angi recommended Benjamin Franklin Plumbing with a 5-star rating. Repairman, Wilson did a great job. We had a leak in a waterline in the front yard. Excellent service. He was professional, knowledgeable, and worked in a timely manner. Afterwards, he cleaned up the work site and did a safety inspection. I would definitely recommend this company and Wilson 😃

Rich Dunham

★★★★★ Exceptional service from Ethan and Benjamin Franklin Plumbing in Lisbon! I called just before closing and they had someone out to my home first thing the next morning. Ethan was fantastic - very polite, professional, and efficient. Pricing was very upfront before any service was provided, so there were no surprises. The job was completed within an hour! Exceptional customer service from start to finish - I also spoke to the office manager and everybody was very polite. It’s GREAT to have and know this company is serving the North Country! Thank you! Highly recommend!

Jim O'Callaghan

We were very blessed to have such an expert as Mike come to our house to troubleshoot our hot water heater. The man is a consummate professional, has decades of experience, knew exactly what he was doing, did what he needed to do, and we couldn't be more pleased to have had this absolute expert come to evaluate our water heater. As soon as we met him, we knew we were in good hands. He'll be back in 2 days to replace the hot water heater. Thank you so much!

William Rosshirt

Great! Andrew was friendly and knowledgeable. Came out an hour after I called and got my water line fixed up. He also let me know how to protect it from future problems. I'm a happy customer

Justin Faulkner

Great communication when trying to schedule and when in route. Answered my questions and explained options before starting. Completed the work, verified it was fixed and cleaned the area when he was done. (Kitchen sink clog - more than 25’ from the sink)

William Whitehouse

Justin did a great job unclogging my kitchen sink. I tried to do it myself and evidently it went up the vent at the T instead of going down into the clog. Hopefully it will not clogged again but if it does and I can't get it I will be calling again. This is the 2nd time I've used Ben Franklin Plumbing and am happy the the fast response and courtesy of the plumbers. I recommend Ben Franklin Plumbing to anyone I know needing a plumber.

N Peterson

Chris is very upbeat and personable. He showed up on time and was very knowledgeable and got everything done the same day that we needed repaired and replaced. I’m very pleased with his work and would highly recommend Chris for any future plumbing projects.

Jorge Hernandez

Jordan is amazing! He went out of his way to get the job done. Professional top-notch the best I’ve seen in a long time I would recommend and make sure you ask for Jordan.M

Frequently Asked Questions

How do I know if my Madison Chase home has polybutylene pipe?

Polybutylene was common in late-1980s and early-1990s construction, usually gray plastic pipe at the water heater, meter, or fixtures. We can inspect and confirm, then advise on repiping if it's present, since the material can fail unexpectedly.

My water heater is over ten years old, repair or replace?

Past about ten to twelve years, replacement usually wins, especially if you're seeing rust, noise, or lukewarm water. We'll give you an honest recommendation and up-front pricing.

Will filtration help with county water taste?

Yes. Treated Lake Lanier water is safe but can carry a chlorine taste and mineral content. Whole-home or point-of-use filtration improves taste and protects your fixtures and water heater from scale.